Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(30,288 Reviews)
Rating breakdown 30,288 reviews
5 Stars
25,930
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
The Good and Bad
on September 7, 2026
Posted by: AndroidLady3
[This review was collected as part of a promotion.] Essentially I like my galaxy im just not a fan of the freezing, lack of consistent voicemail access and the very very close similarities to the S24. I feel like I overpaid for the same phone essentially.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone.
on September 7, 2026
Posted by: Gia45rr
[This review was collected as part of a promotion.] I needed a new phone, and I'm delighted to have chosen this phone, it was the best purchase I could have made, I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The new update messed up every thing
on September 7, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] I can't receive texts to my number.
When I text someone or they text me it goes to their phone number. It's like I don't exist on my own phone.
My phone didnt work for 3 hours but samsung got it working again. Well somewhat. After the uodate, I lost years of texts. Eve when i backed uo my ohone and restored my texts. It didn't work. Not sure why it updated without my oermission as it messed everything up.
When I text someone or they text me it goes to their phone number. It's like I don't exist on my own phone.
My phone didnt work for 3 hours but samsung got it working again. Well somewhat. After the uodate, I lost years of texts. Eve when i backed uo my ohone and restored my texts. It didn't work. Not sure why it updated without my oermission as it messed everything up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Forever.
on September 7, 2026
Posted by: Chinny
[This review was collected as part of a promotion.] Ive always gotten samsung devices for whatever possible I chose a Samsung laptop and I chose a Samsung phone as well. When I dropped my previous Samsung in the toilet they sent me the next upgraded model for free so I didnt technically choose this phone I chose the later version but I am glad for that toilet because I love this Samsung phone more. Good job Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my S26 Ultra.
on September 7, 2026
Posted by: TheStrange
[This review was collected as part of a promotion.] I absolutely love my S26 Ultra and couldn't be happier with my choice! From the amazing camera that lets me capture every little moment with my kids, to the gorgeous display and super-smooth performance, this phone has everything I could want. I love how fast and responsive it is, and all the features make everyday life so much easier. Whether I'm taking pictures, watching videos, scrolling through social media, staying organized, or just keeping up with family and friends, it never disappoints. I also love how customizable it is and how premium it feels. After using the S26 Ultra, I'm honestly so happy I was able to choose this phone. I absolutely love it! ❤️📱
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is capable of doing everything I need
on September 7, 2026
Posted by: Thornhill
[This review was collected as part of a promotion.] I chose Galaxy everytime because it does everything I need to get done from streaming to ducuments, PDF's, lists, calendar and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best, the most advanced in tec
on September 7, 2026
Posted by: Rob1975
[This review was collected as part of a promotion.] I chose this phone for its intelligence and advanced technology, as well as for the ease of interpretation to communicate in different languages instantly. In addition, this phone helps you to make it easier to search for any product just by taking a picture. The use I use my phone is for my work and to manage social networks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first purchase
on September 7, 2026
Posted by: wannabegates
[This review was collected as part of a promotion.] I chose my s25 ultra because it had all of the features that I needed and even more than I wanted. I have been using it not only for phone calls, but for using it to edit pictures, use AI for editing. I also use my phone to communicate with my family across multiple platforms like Facebook and Instagram and more. I love the fact that I don't have to change the devices just to communicate.
I also really like how my Samsung s25 can communicate with my tablet and my laptop. From phone calls to text, everything sinks up.
The Samsung s25 is the first phone I've ever bought out right. I will gladly do it again in the future.
Value
5
Written by a customer while visiting Samsung US