Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,288 Reviews)
Open Ratings Snapshot
Rating breakdown 30,288 reviews
5 Stars
25,930
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Ultra (2025) Devine Purpose
on September 8, 2026
Posted by: MinkAug72
[This review was collected as part of a promotion.] I originally purchased my Galaxy S25 Ultra alongside the Ultra (2025) watch primarily for convenience, using the smartwatch almost exclusively for hands-free communication while completely overlooking its comprehensive suite of health monitoring tools. That changed entirely on August 15, 2025, after a diagnosis of pneumothorax (a collapsed lung). Since then, the Ultra watch has assumed a profoundly significant role in my life; I rely on it daily to monitor blood pressure, pulse, and blood oxygen levels.
Recently, when I experienced sudden lightheadedness and shortness of breath, the watch provided critical real-world data that served as a powerful reminder that I am not invincible. Seeing those metrics forced me to move to a cooler environment, take a mandatory break, and allow my pulse to calm and my blood oxygen to return to normal. In this way, the watch’s health monitoring tools prompted a necessary, life-preserving break—ultimately revealing a divine purpose behind why I chose the Ultra (2025). I foresee myself make the purchase of the Ultra 2 for myself and my mother who is about to turn 82.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works as Intended
on September 8, 2026
Posted by: MonkeyButt
[This review was collected as part of a promotion.] My Galaxy is mainly used for calls, texts, emails, social media on occasion, banking, and games. Once in a while I have to restart my phone as a last resort when other troubleshooting efforts don't work. The storage capacity is not sufficient for someone who uses a lot of apps or plays a lot of games. I haven't had any issues and my phone works great for my personal and professional needs as required.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 8, 2026
Posted by: Joejo92
[This review was collected as part of a promotion.] My S25 Ultra has been one of the best phones I chose. Other than not being able to use the S pen like before it's still good. The quality, the sound, the audio work very well and I love the zooming in on something that's far away when taking pics.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on September 8, 2026
Posted by: ChiefBeef
[This review was collected as part of a promotion.] I chose this phone since it was the newest galaxy at the time. Ive been using the s series since I first got a phone. Great features, reliable, and consistent. Cant go wrong with a galaxy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone!
on September 8, 2026
Posted by: MamaChris
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25 Ultra! It’s an incredible phone from top to bottom. The display is gorgeous, the performance is incredibly fast, and the camera takes amazing photos and videos. Everything feels smooth and responsive, and the battery life is excellent for getting through a busy day.
The S Pen is also a fantastic feature and makes it so easy to take notes, edit photos, and get things done. The phone feels premium, powerful, and packed with features without sacrificing ease of use.
Overall, the Galaxy S25 Ultra is an outstanding phone. It has everything I want in a smartphone and then some. I highly recommend it to anyone looking for a powerful, high-end phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far best phone I've ever had
on September 7, 2026
Posted by: 2strokejoke
[This review was collected as part of a promotion.] I was open when getting a new phone, but i already knew this was what i wanted. I specifically chose those phone for the s pen.
This phone is great for contractors or anyone else who might need to quickly and fairly discretely whip out their phone and scribble some notes on a job, or client concerns.
Hand in hand with its handy features, this phone is incredible when it comes to speed, loads everything even when i don't have service it's great!
If you can afford it, it's worth every penny.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect all around mobile phone
on September 7, 2026
Posted by: Dannzo
[This review was collected as part of a promotion.] A Galaxy s25 ultra is a phone that improved upon things that I thought were already great but they just got even better. With 12 gigs of RAM and 512 gigs of storage this phone can record just about anything. On top of that the camera is magnificent as always!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S for life
on September 7, 2026
Posted by: Kingkarld
[This review was collected as part of a promotion.] From the time I chose Samsung S series ice bender looked back. I only wish it would include more toppa toppa because I'm sore i have only touch a fraction of what it does. I love taking photos and everytime Im out, people are always asking me to send them the pics because it's just tops the others. And still, I and not even touching the pro features. Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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