Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,216 Reviews)
Rating breakdown 28,216 reviews
5 Stars
24,198
4 Stars
3,136
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Honestly I like this phone
on March 19, 2026
Posted by: 88ipod
[This review was collected as part of a promotion.] The phone is good for work amd personal use. I do use the pen for pictures I take at work just mark down stuff, also its just a better upgrade from what I had before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spouse and I Purchased 1TB S25 Ultras
on March 19, 2026
Posted by: S25Ultraclub
[This review was collected as part of a promotion.] Love the speed and the display compared to our old Note 8 phones. The Galaxy AI features are fun to learn and also useful. Very happy with the purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent appointment e
on March 19, 2026
Posted by: Galaxyowner
[This review was collected as part of a promotion.] The phone works wonders with Gemini, photos and the camera.
No issues with the phone.
Great memory and response.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 19, 2026
Posted by: RiLoGo
[This review was collected as part of a promotion.] The Samsung galaxy S series phone set up and functionality cant be beat. I love the features and settings capabilities, everything is customizable to the perfect level of great usability. Thins are easy to find and easy to fine tune.
The ultra screen is an amazing size. A good balance between fitting in my pants pockets and the side pockets of my bags while still having the ability to see everything I need in both portrait and landscape mode. The screen is just big enough for immersion in videos and to read things online. And the screen responsiveness works very well. I can zoom and pan around to everything easily enough.
The phone overall is really really durable. I drop it and roughly handle it pretty regularly (nothing too crazy, not industrial level mishandled or anything), and it doesn't break, crack, or malfunction. I use a general cheaper case and no screen protector and it works for me for everyday use.
I do occasionally have issues with the Samsung S series phones with charging port erroring it has moisture if I use cases that have a small charging port opening. Larger case port openings seem to let everyday moisture dry and the phone breathe more and I dont have this problem as much.
I absolutely recommend the Samsung S series phone. It has been my go to for years. I have occasionally tried different brands and phone models and always feel sad and angry that those phones dont measure up. Get a Samsung S series today. You wont regret it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible performance at a premium price.
on March 19, 2026
Posted by: Ghostinrags
[This review was collected as part of a promotion.] I've never had a phone this nice. I don't use Galaxy AI a whole lot, but it's kind of baked in to a lot of features. And what features! I was always a stock Android guy, but the Samsung apps are generally better once you get used to them. I don't use a fraction of what this device can do, but that's ok, because there's no penalty for not playing in the pool. Put this all with a huge 7 year update schedule, and you have something very special. I've even gone so far now as to get other Samsung stuff to all work together. A very fine Pocket computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is phenomenal!
on March 19, 2026
Posted by: Diegz1769
[This review was collected as part of a promotion.] I have tried many different model devices from different cell phone manufacturers and This Samsung S25 Ultra is by far the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 19, 2026
Posted by: MissMickey
[This review was collected as part of a promotion.] I love the ability to access Galaxy AI from the long press of the on/off button. It saves so much time. But honestly, my favorite thing has always been - and always will be - the S Pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with Great updated ai
on March 19, 2026
Posted by: Abrar45
[This review was collected as part of a promotion.] Great smart Ai phone with the updated Ai version and Gemini. Enjoyed using my phone
Value
5
Written by a customer while visiting Samsung US