Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,542 Reviews)
Rating breakdown 10,542 reviews
5 Stars
9,032
4 Stars
1,192
3 Stars
189
2 Stars
67
1 Star
62
80%of customers recommend this product.
(
361 out of
450)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Amazing phone
on July 1, 2025
Posted by: JoeT81
[This review was collected as part of a promotion.] The S25 Ultra is an amazing phone, the Galaxy AI features work perfectly. Pictures on this phone are perfect, its fast, the screen looks amazing, and I can't imagine using any other device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but a little sensitive
on July 1, 2025
Posted by: Idkwho06
[This review was collected as part of a promotion.] This is a great phone and is amazing in a samsung ecosystem. You have to be very careful however, I only owned my phone for a couple of months and broke the back glass. The Galaxy AI is something I don't use very often yet, but I'm sure will be super helpful. Other than that I definitely recommended
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal
on July 1, 2025
Posted by: jeffsarno
[This review was collected as part of a promotion.] This iteration of the Galaxy does not disappoint. Camera is spectacular, giving even the most novice photographer an edge. I wish it would have had more memory, but that's life! The processing power is still amazing. I love that they went to the titanium frame as the weight savings is very noticeable and appreciated. I could go on and on, but I think the new users will all have the same feeling.
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from San jose ca
Expertise:Intermediate
Verified Purchase:Yes
I love the new additional features and the bigger screen
I would recommend this to a friend!
Features
5
Performance
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Still The Best Android Flagship
on July 1, 2025
Posted by: sdwater
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is still the most bang for your buck in terms of Android flagships. We all know that phones across the board have moved on from headphone jacks and MicroSD, so knowing that the S25 Ultra still has a pen, still has a 1440p LTPO display, still has a good camera suite, and still has Samsung DEX, it has features that many other flagships just don't have. The implementation of Galaxy AI is also a better version of Android's AI features. Many of the more commonly used features, like Circle To Search, are just as easy on the S25 Ultra. The S-Pen screen recording features, like for screenshots and GIFs, are reintroduced as Galaxy AI features when using the OneUI version of Circle To Search. It works just as well as it did on the previous few generations of Samsung phones with OneUI.
I mean, idk what else to really say. The titanium frame is rigid, the battery life lasts as long as any other phone, and the volume is really good from the speakers. Like other flagships, it has the LDAC Bluetooth codec for headphones and earbuds that support it, giving you a really good audio experience. It's recognized by most things as a Samsung S25 Ultra, so there's no awkward bluetooth and Wi-Fi dance. If you want to have the best big Android phone, get the S25 Ultra. It'll be more than enough for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Major Issues
on July 1, 2025
Posted by: Jazz2cat
[This review was collected as part of a promotion.] Last update doesn't allow me to turn my phone off. AI is invasive and won't allow me to use my phone without it popping up and capturing my screen. Phone updates screwed up alot of the features of my phone. I won't buy another Samsung. This phone is not that old, but if you can't use most of it is useless.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hi there Jazz2cat, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We completely understand how frustrating it is when your device is not meeting your expectations and operating as intended. We have provided a link to the Samsung Support Team for your convenience. These experts can work with your through chat to resolve the matters you mention experiencing after your most recent software update. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone makes my life easier!
on July 1, 2025
Posted by: wolfepack2025
[This review was collected as part of a promotion.] I have multiple sclerosis, so having a phone I can talk to and have things read out loud to me really helps, especially when I have an MS flare-up. I have never had a new phone before, and I have been a Galaxy user for many years.
Thank you,
Thank you,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best features so far.
on July 2, 2025
Posted by: AsIfOmi
[This review was collected as part of a promotion.] Best of Galaxy series till date.
Specially the Camera.
Specially the Camera.
Value
5
Written by a customer while visiting Samsung US