Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,154 Reviews)
Rating breakdown 7,154 reviews
5 Stars
6,119
4 Stars
845
3 Stars
112
2 Stars
39
1 Star
39
78%of customers recommend this product.
(
142 out of
183)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great features
on April 6, 2025
Posted by: Shop bratt
Bought galaxy S25ultra 1TB HAPPY TO MY SELF ALL THANKS TO SAMSUNG
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Shop bratt, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are absolutely thrilled to hear that you are so pleased with the inital usage of your phone. We have provided links to a few resources to help you further explore your new device including the features of Galaxy AI, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I like the phone
on April 10, 2025
Posted by: Skip2334yt
from Franklinville, North Carolina
Expertise:Expert
The greatest mobile device by Samsung in 2025 by skip2334
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hey there Skip2334yt, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this device to be so excellent, and the best device of the year. We have provided a link to the full devicemanual to help you further discover the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ai
on April 14, 2025
Posted by: Anonymous
from Eldoret, Kenya.
Seamlessly powerful daily life tool that makes me off the grid against other android phones user.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Allan Guya, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the features and powerhouse capabilities of your device. We have provided a link to the Samsung Support Team for your convenience to answer any questions that may come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 14, 2025
Posted by: Bruce
from Broadway va
Great phone works Great I am happy with my phone thanks
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hey Bruce, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the usage of your new phone. We have provided a link to the full device manual to help you fully discover the features and capabilities of your device, and integrate the features of Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on April 14, 2025
Posted by: Javie
from San Antonio Tx
Expertise:Intermediate
I'm happy I bought it it has great features great camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hey Javie, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the usage and camera of your new phone. We hope you have had the opportunity to explore the new features of Galaxy AI, and we have provided a link to the full device manual to assist you at your convenience. We have also shared a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
My opinion
on April 14, 2025
Posted by: That girl Tiffy
from Colorado Springs
Expertise:Beginner
I got the phone in February I like it upgraded from the plus. I love the color I got
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there That girl Tiffy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the usage of your new device, and finding the upgrade from the plus to the ultra to be so pleasant for your usage. Please, reach out to us any time in the future with questions or additional feedback about any of your Samsung products. ew appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s25 ultra
on April 22, 2025
Posted by: Anonymous
Very good and very nice performance 👏 supreb, best handset, I like this 👌 😀 👍
Response from Samsung USBy R&R Team, April 22, 2025
Hi there Akshay kumar swarnkar, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the usage and capabilities of your new phone. We have provided a link to the full device manual to help you fully discover the capabilities of Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Probs already!
on April 24, 2025
Posted by: Jani
I just got this phone and its freezing up and doing other wacky this!
Response from Samsung USBy R&R Team, April 25, 2025
Hey Jani, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how frustrating it is to have the usage of your new device interrupted by freezing, and we would love to assist you. We have provided a link below to a troubleshooting guide for your convenience. We have also provided a link to the Samsung Support Team to offer one on one assistance for the additional matters you mention. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Samsung Community
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Facebook
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US