Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,914 Reviews)
Rating breakdown 27,914 reviews
5 Stars
23,983
4 Stars
3,101
3 Stars
523
2 Stars
147
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The reality experience of Samsung galaxy S25 Ultr
on March 24, 2026
Posted by: Farrietafh
[This review was collected as part of a promotion.] It was the best decision I could have made; I believe that phones are an investment and I made a good one, as it’s not just my personal mobile, but also my workstation, my personal computer, my entertainment hub, my gaming centre and my link to the world of social media; if I want it to be a computer, I just need to connect a screen and a keyboard and it serves as a trackpad; if I want it to be my workstation, I can make the most of its multi-window feature; I still can’t get enough of the simple yet powerful connections it has with Windows, allowing me to use the phone with my PC and enjoy all its benefits; and finally, the AI is incredible – I have a servant waiting for my commands; I don’t even have to touch the phone to ask for what I want… It’s the best. Thanks, Samsung, for making my life easier, and I’m looking forward to buying the S26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on March 24, 2026
Posted by: Minion
[This review was collected as part of a promotion.] I love Samsung Galaxy S25Ultra. Really easy to use. Camera is amazing. Battery life wonderful, lasts for so long that I don't need to worry about my phone will die soon. With this phone I'm enjoying to play games and watch movies even more. I'm happy that now I have an AI on my phone amd it's fun to use it and really helpful for some work projects and just for fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features.
on March 24, 2026
Posted by: Boricua1
[This review was collected as part of a promotion.] The Galaxy AI works seamlessly in this device. Apps run great, and the phone's capacity and memory are very efficient. My only gripe is that is a very delicate device. The back breaks easily, and if you let it fall you can have a mic issue after that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Long-Term Review: S25 Ultra Performance vs. AI
on March 24, 2026
Posted by: StorageSeeker
[This review was collected as part of a promotion.] I have been using my S25 Ultra for about 9 months now, and while I’m overall pleased with the gorgeous display and the premium titanium build, the software experience still needs significant work. Despite having all the latest updates installed, the AI features remain incredibly unrefined.
Specifically, the voice interaction is very glitchy; I experience constant loops when speaking back to the device, and the AI voice often becomes distorted or "weird" during use. For a powerhouse meant for daily tasks, these persistent bugs are disappointing. Additionally, I find the storage capacity (1T) lacking for my needs and wish there were higher internal storage tiers available to better accommodate my files. For a flagship at this price point, I expected a more polished AI experience by now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The camera of device is awesome.Great photos
on March 24, 2026
Posted by: Harshu
[This review was collected as part of a promotion.] "My Samsung Galaxy S24 Ultra has completely changed how I handle work and school. The display is incredibly crisp for streaming movies, but the real standout is Galaxy AI. Features like Circle to Search and Note Assist make researching for class and organizing my thoughts so much faster. It's a powerful tool that makes my daily routine feel much more efficient."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has awesome features
on March 24, 2026
Posted by: K9259kpd
[This review was collected as part of a promotion.] I use this phone for everything from work to entertainment. The phone has an amazing screen that produces rich videos colors that just pop! I use the 📅 calendar for work and family events and it keeps me on task. The camera is by far one of best in the business. I am always getting complements on how nice the pictures are that I have produced. The majority of my family has iPhones and the constantly say they wished their camera produced photos as well as the Samsung S25 Ultra does. Some of my family members have switched to the Samsung because of the praises I give the product.
I have been with Samsung for years and do not plan on changing, ever. Samsung needs to continue developing and supporting their products like they have.
Thank you for the great support from day one.
Oh, one more thing, Galaxy AI has been a great tool, especially with drafting my emails.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 24, 2026
Posted by: Galaxy88
[This review was collected as part of a promotion.] I use my "Galaxy AI" device for movies, streaming, work, etc...
Value
5
Written by a customer while visiting Samsung US
Posted by: Hope
from Brownsburg, IN
Expertise:Intermediate
Verified Purchase:Yes
I wanted to be able to take better pictures and create videography without a professional camera. This phone is absolutely perfect, and the storage is great too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US