Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,913 Reviews)
Rating breakdown 27,913 reviews
5 Stars
23,982
4 Stars
3,101
3 Stars
523
2 Stars
147
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
GOOD Overall Phone
on March 25, 2026
Posted by: PENCHITO
[This review was collected as part of a promotion.] The galaxy s25 ultra is well bulit all around Phone, yes it lacks some cutting edge technology but it is the best android phone overall and all the galaxy Ai, I think makes a worth it eventhough not having craving bleeding edge tech.
Value
3
Response from Samsung USBy R&R Team, March 25, 2026
Hey Penchito, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the usage and capabiolities of your device. We would love to hear from you again in the future if you have additional features you would like to see in future generations. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY AI is so good is that phone and his camera
on March 25, 2026
Posted by: Lovesamsung23
[This review was collected as part of a promotion.] The Galaxy S25 Ultra GALAXY AII as one of the most impressive smartphones of its generation, combining power, elegance, and innovation in a perfectly designed form factor. From the moment you pick it up, you immediately feel the exceptional build quality, with premium materials and impeccable finishes that give a true sense of luxury and robustness.
The screen is undoubtedly one of its greatest strengths. Bright, ultra-smooth, and remarkably precise, it offers an immersive visual experience, whether you're watching videos, playing games, or simply browsing. The colors are rich without being oversaturated, and visual comfort is maintained even during extended use.
In terms of performance, the Galaxy S25 Ultra absolutely does not disappoint. It can handle all everyday tasks without the slightest lag, as well as the most demanding uses such as intensive multitasking or resource-intensive games. Everything is fluid, fast, and perfectly optimized, making the user experience particularly enjoyable.
The camera is also impressive. The smartphone excels in almost all conditions, whether in bright daylight or low light. Photos are detailed, sharp, and well-balanced, with intelligent color and light management. The zoom capabilities are particularly impressive, allowing you to capture distant details with great precision.
Battery life is another major strength. The phone easily lasts a day, or even longer depending on usage, which is reassuring for heavy users. Fast charging complet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on March 25, 2026
Posted by: PRINCETINKY
[This review was collected as part of a promotion.] I am a long time Samsung fan, and so far this is the best until I try the new S26. It really has improved performance from older models. If there is something specific that I would improve, it would be to increase capabilities to catch signals but this has to do also with the service provider.
Also, some wireless earbuds have a delay on sound. Maybe less than a second but critical to some games.
Also, some wireless earbuds have a delay on sound. Maybe less than a second but critical to some games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Galaxy S25 Ultra
on March 25, 2026
Posted by: GadgetGirl
[This review was collected as part of a promotion.] I have been a Samsung fan sine the first Note existed. I recently upgraded to this phone and the efficiency and my productivity has taken me to another level of organized! The pictures are wonderful. I can do more than one task at a time. The storage is limitedless, it's fast and beautiful all at the same time! Thanks Samsung for creating a fantastic phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylist usage with camera
on March 25, 2026
Posted by: Llp4vw
[This review was collected as part of a promotion.] Love the phone, always have had a Samsung. The 1 thing I don't like is stylist can not be used with camera to take pics like my old note. When I was buying this phone and mentioned to salesman this is only reason I want a note"I was considering a Samsung flip"he never said it didn't work to take pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is simply amazing.
on March 25, 2026
Posted by: Ghostface
[This review was collected as part of a promotion.] I used mine for work. Great phone. The pictures or great an also the way you can edit pictures with the studio
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone cant wait to upgrade.
on March 24, 2026
Posted by: ButterflyLove93
[This review was collected as part of a promotion.] I love the galaxy AI features it has on the phone. I love everything about the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love phone but want the curve edge
on March 24, 2026
Posted by: MikeDubU
[This review was collected as part of a promotion.] The phone is great. Graphics and sound are amazing. Games play like your in them. The size is perfect. I just wish they would have kept the curve edge. And sd slot. But that's how you price them. More gig higher the price.
Value
4
Written by a customer while visiting Samsung US