Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,117 Reviews)
Rating breakdown 7,117 reviews
5 Stars
6,098
4 Stars
842
3 Stars
108
2 Stars
36
1 Star
33
79%of customers recommend this product.
(
130 out of
164)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Phone is great. Alot of features. Big screen.
on April 1, 2025
Posted by: Lovemypets
[This review was collected as part of a promotion.] Ultra is awesome. Fast and stylus. Alot of memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxi s 25 ultra
on April 1, 2025
Posted by: Broncofor6
[This review was collected as part of a promotion.] Love the recording while on call camera is great.
I needed a new phone so I decided to get this phone and it was the best idea ever.
I needed a new phone so I decided to get this phone and it was the best idea ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my S25 ultra
on April 1, 2025
Posted by: Zalelov
[This review was collected as part of a promotion.] I am loving my new phone! I had the S24 and the upgrade in image quality is great. I love the "Now Breif" widget on my phone. I love looking at it in the morning so I can listen to the recommended Spotify Playlist of the morning and evening.
I use my phone constantly for gaming,reading, and work and it is wonderful. The graphics are great on my games and they run smoothly. And my battery lasts for quiet awhile even having it at the highest setting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best.
on April 2, 2025
Posted by: Ecb1001
[This review was collected as part of a promotion.] The S25 Ultra is hands down the best smartphone. It's so silky smooth. The battery lasts forever. I'm constantly on it and it just sips the battery. Performance is unparalleled. I don't recall the phone having a single hiccup. Ever. It's as close to perfection as a phone can get in 2025. Sure people can focus on a couple little things where it fell short. I was upset about the S Pen. Until I realized I NEVER used the Bluetooth features. Should Samsung have kept it? Yes. Oh well. Use your watch instead. The display is gorgeous. Breathtaking. So vibrant and detailed with deep, satisfying blacks. The sound is sometime that took me by surprise. It sounds incredible. I have never listened to music on a smartphone before. It never sounded rich and full. Well they took care of that. Sounds great. I love the Titanium Jade Green. It makes me very happy. I had the S 24 Ultra. Loved it. This is better. By far. Have to mention the rounded corners and totally flat screen and sides. It's a design masterpiece. Well done. I went with the 1 TB though I'm not sure why. I have like 13 percent of my storage full. I guess I'd rather have the storage and not need it than to need it and not have it (Justified.) For the people that have picked this phone apart... They obviously don't own one because if they did they would be singing it's praises. It's a great phone. Great investment. Gotta love those 7 years of support. I highly recommend this phone. Even if you have an S 24 Ultra. It's great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life and protection are amazing
on April 2, 2025
Posted by: YoYo247
[This review was collected as part of a promotion.] My previous model had 1300 mAh less battery which is very noticeable on phone usage and the battery protection features should keep battery life last longer. The audio eraser feature i was skeptical about, but am a fan since trying it out and plan to explore it more. The now brief helps keep me up to date on demand of information I request within. Now going between apps, I can only speak from the S22 model to the s25 ultra, is so much faster and does not bog down the system as I switch around alot.
I was not happy with the difficulty of setting up different alert tones for different apps, but it was easy to search for and implement the built in work around to fix this
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Built in AI features are worth the hype.
on April 2, 2025
Posted by: TonyTech
[This review was collected as part of a promotion.] I was pleasantly surprised by the robust AI features that are available within the device itself not requiring third party apps. I'm a huge fan of the AI features that can be found in the gallery photo editing functions. I'm able to use generative AI to remove unwanted subjects from photos with the simple touch of a button, the results work shockingly well. This goes for the amazing Audio Eraser AI tool as well.You can easily remove unwanted background noise from your videos with a very straightforward user interface that anyone can figure out. I also use the built in Gioogle Gemini assistant button everyday. You can interact with AI in a much more personal way that helps asking questions and getting answers much more fluidly, providing a more enjoyable way to search for information on the go. You can type specifically what you want, voice search or even start an ongoing chat with AI as if you were talking to more of a person rather than a generic robot. I also love having AI features that allow me to record phone calls and immediately create a transcript from the call that can be seamlessly sent to my notes app. I have throughly enjoyed all the new possibilities the S25 ultra unlocks.
Value
4
Response from Samsung USBy R&R Team, April 2, 2025
Hi there TonyTech, thank you for taking time out of your day to share your experience of your n ew Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the usage and capabilities of your new phone. We love that you are finding the features of Galaxy AI to be so helpful to your for a range of daily tasks. We have provided a linkt o the Samsung Support Team to help offer assistance any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product it's cool wonderful
on April 2, 2025
Posted by: Saidsaid
[This review was collected as part of a promotion.] I love my s25 ultra it's the best phone in the world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on April 2, 2025
Posted by: TheRealDave
[This review was collected as part of a promotion.] I use this phone for personal and business use. I found the increased memory and higher processor speed a welcome upgrade from my old S22 Ultra. A small, but nice, feature is the S pen's gray color. I frequently use the pen and the S22's black pen color had me misplacing it. The light color of the S25's pen makes it stand out and lessens the likelihood of misplacing it.
Value
5
Written by a customer while visiting Samsung US