Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,115 Reviews)
Rating breakdown 7,115 reviews
5 Stars
6,096
4 Stars
842
3 Stars
108
2 Stars
36
1 Star
33
79%of customers recommend this product.
(
129 out of
163)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Battery not last a day of used that a downgrade me
on April 1, 2025
Posted by: Mikegalaxy25U
[This review was collected as part of a promotion.] A powerful phone but the battery to my daily base used not last al full day. 😔
Value
4
Response from Samsung USBy R&R Team, April 2, 2025
Hey there Mikegalaxy25U, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We are happy to hear you are pleased with the features and capabilities of your new device, and we would love to help you maximize the battery life of your device.Your battery life should improve once you have used your device for a long enough period of time without being connected to power, to adjust the consumption to your specific usage. If this is not your experience, we have provided links to a few troubleshooting guides to help you with the battery life of your device. We have also shared a link to the Samsung Support Team to offer assistance if this experience continues or you have additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is excellent!
on April 1, 2025
Posted by: APICKEL23
[This review was collected as part of a promotion.] The seamless action across apps has been perfect with this new phone. I upgraded from the galaxy s21+ and this feels like a much needed step up, with seamless change over and how much faster, smoother, and nicer this phone is I'm glad I made the switch!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on April 1, 2025
Posted by: Diane77Vet
[This review was collected as part of a promotion.] Makes work easy with seamless transition of applications and personal use saves time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is great and so smart compared to my old.
on April 1, 2025
Posted by: Bunnyluv88
[This review was collected as part of a promotion.] Great Canera Action and zoom in! Great to ask Gemini questions and assist with websearch to Phone assistance. I am still learning the phone but so far, I love it. I do have one concern about the security when using the Samsung pass or passwords saved from Google. Ever since I converted i get false notification stating in my email about verification codes. Reaching out to customer service.
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hi Bunnyluv88, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love that you are so pleased withthe camera quality and features of Galaxy AI with your device. We have provided a link to the Samsung Support Team for your convenience to assist you with the security matter you mention with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. 5g is finally working
on April 1, 2025
Posted by: 5gS25Ultra
[This review was collected as part of a promotion.] I've had phones that had "5g" service with limited 5g service. So far the S25 Ultra has great connectivity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, Just Great
on April 1, 2025
Posted by: YouKnow
[This review was collected as part of a promotion.] I love the anti-glare costing on the phone screen, it makes the viewing experience soo much better. And Upgrading from a s21 ultra the flatter and the s-pan also bring me back to the note days
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very usable functions for non tech people
on April 1, 2025
Posted by: Ejhowell
[This review was collected as part of a promotion.] The S25 Ultra is very easy to use and manage. Features are friendly to the user and easy to use even for the least tech savvy person.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm loving the speed and storage! Pl
on April 1, 2025
Posted by: GMACYN68
[This review was collected as part of a promotion.] Of every phone I have ever owned, this is by far THE BEST!! Easy to learn the functions, and I am confident that I will own this as my primary device for a very long time!!!
Value
5
Written by a customer while visiting Samsung US