Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,999 Reviews)
Rating breakdown 6,999 reviews
5 Stars
5,996
4 Stars
830
3 Stars
105
2 Stars
34
1 Star
34
79%of customers recommend this product.
(
121 out of
153)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Great Phone
on April 2, 2025
Posted by: DaBuddha
[This review was collected as part of a promotion.] This is a great powerhouse phone. It handles my day to day operations and gaming needs. It takes great pictures even during the night. I like the now brief bar. It doesn't show much info at the moment, but i do like the health recap and a brief overview of my morning. The only complaint I have, sometimes the screen freezes up and is unresponsive for about 30 seconds.
Value
4
Response from Samsung USBy R&R Team, April 3, 2025
Hey there DaBuddha, we appreciate your feedback on your Sasung Galaxy S25 Ultra. We love that you are finding this device to be a powerhouse capable of taking care of a range of daily needs and tasks. We have provided a link to an article to help you with the freezing you mention experiencing. We have also provided a link to a video to help you customize the Now Brief feature you are using. We have lastly, provided a linkto the Samsung Support Team to help you with any questions or if the freezing continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Samsung Support
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Samsung Community
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and great battery
on April 2, 2025
Posted by: Sandywitcha
[This review was collected as part of a promotion.] Love how the battery lasts me all day and night with constant use and still around 40% left. The S25 Ultra has seamless actions across apps, especially when it comes to gaming and streaming!
Value
5
Response from Samsung USBy R&R Team, April 2, 2025
Hi there Sandywitcha, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so pleased with the usage of your phone, and are finding it more than up to the task of keeping up with your usage all day. Please, don't hesitate to reach out to us again in the future with questions or if you would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
The Now Brief has been really cool.
on April 2, 2025
Posted by: TheMexicanMan
[This review was collected as part of a promotion.] The Now Brief has been really cool and very convenient for me, I love the way apps work on this phone. Everything is just so smooth and seamless. I can't get enough of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and very sleek loo
on April 2, 2025
Posted by: Cuatro44
[This review was collected as part of a promotion.] I love the big screen, now brief and audio eraser.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Advanced features
on April 2, 2025
Posted by: Armani
[This review was collected as part of a promotion.] Samsung Galaxy S25+ delivers a polished flagship experience with impressive performance and a sleek design. Its 6.7-inch AMOLED display is bright, sharp, and fluid with a 120Hz refresh rate, perfect for both gaming and streaming. The Snapdragon 8 Gen 3 processor ensures smooth multitasking, fast app launches, and efficient power use. Samsung has also refined its One UI software, providing a clean, user-friendly interface with great customization options.
The triple-camera setup (wide, ultra-wide, and telephoto) captures detailed, vibrant images in various lighting conditions. Night photography is noticeably improved, and the AI-powered enhancements offer excellent clarity and color accuracy. Video recording is equally strong with 8K support and superior stabilization. Battery life easily lasts a full day with moderate to heavy use, and 45W fast charging gets you back to 100% quickly. Samsung also promises extended software support, ensuring future Android and security updates. With water and dust resistance, enhanced security options, and eco-conscious materials, the Galaxy S25+ stands out as a premium, reliable smartphone for daily use. It's a solid investment for those seeking a balance of power, design, and longevity.
The triple-camera setup (wide, ultra-wide, and telephoto) captures detailed, vibrant images in various lighting conditions. Night photography is noticeably improved, and the AI-powered enhancements offer excellent clarity and color accuracy. Video recording is equally strong with 8K support and superior stabilization. Battery life easily lasts a full day with moderate to heavy use, and 45W fast charging gets you back to 100% quickly. Samsung also promises extended software support, ensuring future Android and security updates. With water and dust resistance, enhanced security options, and eco-conscious materials, the Galaxy S25+ stands out as a premium, reliable smartphone for daily use. It's a solid investment for those seeking a balance of power, design, and longevity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on April 2, 2025
Posted by: SamsungLove6
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra stands as a testament to Samsung's commitment to innovation and excellence in the smartphone industry. This flagship device combines sophisticated design with cutting-edge technology, offering users an unparalleled experience. Crafted with a premium titanium frame and Corning Gorilla Armor 2 glass, the Galaxy S25 Ultra exudes durability and elegance. Its 'New Luminous Colors Inspired by Nature' provides a dynamic aesthetic that changes under different lighting conditions, adding a unique charm to the device. The phone features the thinnest bezels in the S series, maximizing the immersive 6.9-inch display without compromising structural integrity. This phone is fast, seamless and smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Text message categories
on April 2, 2025
Posted by: Nickey
[This review was collected as part of a promotion.] I love my new phone. I upgraded from the Samsung Galaxy S20 Ultra. I really didn't want to upgrade my phone but I ran out of storage. The camera quality is the same but the phone is smaller and I can't set up my text messages in categories where I can just click on a category like family, Barber or choir. That is my only gripe right now. If I can get my categories out would definitely be a rating of 5 stars.
Value
4
Response from Samsung USBy R&R Team, April 3, 2025
Hey Nickey, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the features and capabilities of your new device. We have provided a link to the full device manual to help you best align the settings to your preferences. We have also shared a link to the Samsung Support Team to help you with any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This is great phone
on April 2, 2025
Posted by: Toca27
[This review was collected as part of a promotion.] Best phone ever made
Woow will never get another phone
Woow will never get another phone
Value
5
Written by a customer while visiting Samsung US