Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(15,649 Reviews)
Open Ratings Snapshot
Rating breakdown 15,649 reviews
5 Stars
13,515
4 Stars
1,686
3 Stars
279
2 Stars
86
1 Star
83
83%of customers recommend this product. 
(
486 out of 587
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
All good.
on April 14, 2025
Posted by: George
Great phone.and easy to use.hurry in and get yours.
Response from Samsung USBy R&R Team, April 15, 2025
Hi George, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the usage of your new device. We have provided a link to the full device manual to help you further explore the capabilities of your device, especially the features of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you with any questions that may come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy masterpiece
on April 21, 2025
Posted by: Slickrick
Samsung Galaxy is well design with a beautiful design likely to use it for years while Samsung world 🌎 is building masterpieces look like SAMSUNG GALAXY beyond the planets
Response from Samsung USBy R&R Team, April 22, 2025
Hi there Slickrick, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the usage of your new device, and also always so thrilled with your Samsung products. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your devices. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Work good 👍 👌 😊✨️ 🦄 👍 👌 😊✨️ 🦄👍 👌 😊✨️ 🦄
on April 25, 2025
Posted by: Old3
Amazing product 👌 👏 ✨️ 🙌 ❤️ 👍 👌 😊✨️ 🦄👍 👌 😊✨️ 🦄👍 👌 😊✨️ 🦄
Response from Samsung USBy R&R Team, April 30, 2025
Hi Old3, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are finding this device to be so amazing and how well it works for your needs. We hope you have found the opportunity to explore the features of Galaxy AI, and we have provided a link to the full device manual to help you explore at your convenience. We have also provided a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A titanium punch punishing competition.
on May 6, 2025
Posted by: Luv2shop
from San Sancisco, CA
Expertise:Beginner
I finally purchased a fine titanium structured design strong Hefty in the fall and last month it has lasted this long and more than pleased just really happy unhackable no disturbances I can record music I can't take care of my edits my private files remain private
I would recommend this to a friend!
Response from Samsung USBy R&R Team, May 6, 2025
Hi there Luv2shop, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the usage of your new device, and finding it so useful for creating and storing your music and keeping it secure. We have provided links to resources to help you fully discover the capabilities of your device including Galaxy AI, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great tools
on May 17, 2025
Posted by: CJthemagicman
from Omaha, NE
Expertise:Intermediate
Great service and more cool is the number is Great too
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Hey CJthemagicman, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the usage of your new phone. We have shared links to resources to help you discover additional features, integrate them in to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 20, 2025
Posted by: BLITZ
Expertise:Intermediate
GREAT. PHONE. GREAT. 📷 GREAT. SCREEN
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Blitz, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the features of your phone including the camera and enhanced display quality. We have provided a link to the full device manual to help you with the additional features like Galaxy AI. We have also provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful Samsung Galaxy S25 Ultra
on May 26, 2025
Posted by: Peter
from Atlanta, GA
Verified Purchase:Yes
Graet design, fast speed, clear picture screen, longer battery hours, high quality pictures!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 27, 2025
Hi Peter, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the design, speed, camera quality, and lastin gbattery with your new device. We hope you have also found the opportunity to explore the ways in which Galaxy AI can further enhance your experience with your device. We have provided links to the device manual to help you and to the Samsung Support Team to answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 29, 2025
Posted by: Gabriel
from NC
Expertise:Expert
Verified Purchase:Yes
Nice phone to have. It meets all my needs i will recommend this phone to anyone looking for a good phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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