Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,960 Reviews)
Rating breakdown 6,960 reviews
5 Stars
5,961
4 Stars
826
3 Stars
105
2 Stars
34
1 Star
34
79%of customers recommend this product.
(
121 out of
153)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The Now Brief has been really cool.
on April 2, 2025
Posted by: TheMexicanMan
[This review was collected as part of a promotion.] The Now Brief has been really cool and very convenient for me, I love the way apps work on this phone. Everything is just so smooth and seamless. I can't get enough of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and very sleek loo
on April 2, 2025
Posted by: Cuatro44
[This review was collected as part of a promotion.] I love the big screen, now brief and audio eraser.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Advanced features
on April 2, 2025
Posted by: Armani
[This review was collected as part of a promotion.] Samsung Galaxy S25+ delivers a polished flagship experience with impressive performance and a sleek design. Its 6.7-inch AMOLED display is bright, sharp, and fluid with a 120Hz refresh rate, perfect for both gaming and streaming. The Snapdragon 8 Gen 3 processor ensures smooth multitasking, fast app launches, and efficient power use. Samsung has also refined its One UI software, providing a clean, user-friendly interface with great customization options.
The triple-camera setup (wide, ultra-wide, and telephoto) captures detailed, vibrant images in various lighting conditions. Night photography is noticeably improved, and the AI-powered enhancements offer excellent clarity and color accuracy. Video recording is equally strong with 8K support and superior stabilization. Battery life easily lasts a full day with moderate to heavy use, and 45W fast charging gets you back to 100% quickly. Samsung also promises extended software support, ensuring future Android and security updates. With water and dust resistance, enhanced security options, and eco-conscious materials, the Galaxy S25+ stands out as a premium, reliable smartphone for daily use. It's a solid investment for those seeking a balance of power, design, and longevity.
The triple-camera setup (wide, ultra-wide, and telephoto) captures detailed, vibrant images in various lighting conditions. Night photography is noticeably improved, and the AI-powered enhancements offer excellent clarity and color accuracy. Video recording is equally strong with 8K support and superior stabilization. Battery life easily lasts a full day with moderate to heavy use, and 45W fast charging gets you back to 100% quickly. Samsung also promises extended software support, ensuring future Android and security updates. With water and dust resistance, enhanced security options, and eco-conscious materials, the Galaxy S25+ stands out as a premium, reliable smartphone for daily use. It's a solid investment for those seeking a balance of power, design, and longevity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on April 2, 2025
Posted by: SamsungLove6
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra stands as a testament to Samsung's commitment to innovation and excellence in the smartphone industry. This flagship device combines sophisticated design with cutting-edge technology, offering users an unparalleled experience. Crafted with a premium titanium frame and Corning Gorilla Armor 2 glass, the Galaxy S25 Ultra exudes durability and elegance. Its 'New Luminous Colors Inspired by Nature' provides a dynamic aesthetic that changes under different lighting conditions, adding a unique charm to the device. The phone features the thinnest bezels in the S series, maximizing the immersive 6.9-inch display without compromising structural integrity. This phone is fast, seamless and smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Text message categories
on April 2, 2025
Posted by: Nickey
[This review was collected as part of a promotion.] I love my new phone. I upgraded from the Samsung Galaxy S20 Ultra. I really didn't want to upgrade my phone but I ran out of storage. The camera quality is the same but the phone is smaller and I can't set up my text messages in categories where I can just click on a category like family, Barber or choir. That is my only gripe right now. If I can get my categories out would definitely be a rating of 5 stars.
Value
4
Response from Samsung USBy R&R Team, April 3, 2025
Hey Nickey, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the features and capabilities of your new device. We have provided a link to the full device manual to help you best align the settings to your preferences. We have also shared a link to the Samsung Support Team to help you with any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is great phone
on April 2, 2025
Posted by: Toca27
[This review was collected as part of a promotion.] Best phone ever made
Woow will never get another phone
Woow will never get another phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on April 2, 2025
Posted by: Cees253
[This review was collected as part of a promotion.] The s25 ultra is hands down the best phone I've ever had. Seamlessly navigate through apps with ease, take Beyond stunning pictures. Smooth operation of the device but my favorite part is the stylus and how easy it is to use with the phone very impressed and pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible phone
on April 2, 2025
Posted by: Anonymous
I love Samsung but I have some major issues with the phones. First thing is the screen glare and brightness are definitely not what they say. Even in cloudy skies the screen is almost unusable even with all the settings turned all the way up. The glare is not as bad as the s23 ultra but still terrible. It has to be dark to even see the screen. Second thing is the camera. DO NOT SAY THE CAMERA TAKES GREAT PICTURES. The s23 ultra took way better pictures at night and low light. The zoom is a joke. I can't zoom in more than 10x before it gets so grainy and will not focus at all. My suggestion is do not put out another phone until you fix the issues with the current one. Because I will not waste my money on another phone and if you don't then it's goodbye Samsung.
Response from Samsung USBy R&R Team, April 3, 2025
Hi there J cook, thank you for your feedback on your Samsung Galaxy S25 Ultra. We completely understand how important your device is to you, and the frustration that can come when your device is not operating as expected or intended. We have provided a link to an article to help you with the camera settings and features of your new device. We have also provided a link to the full device manual to help you with the display settings. Lastly, we have provided a link to the Samsung Support Team to help you with any features you feel are not operating as intended with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US