Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,224 Reviews)
Rating breakdown 18,224 reviews
5 Stars
15,722
4 Stars
1,977
3 Stars
318
2 Stars
99
1 Star
108
84%of customers recommend this product.
(
619 out of
739)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Not much of a good phone to upgrade
on March 10, 2025
Posted by: Chubs5150
[This review was collected as part of a promotion.] This device presents both advantages and disadvantages. Improved AI and circular search functionality are notable enhancements. However, significant drawbacks include rapid battery drain and minimal internal improvements. The only substantial upgrade is the increase from a 4 to a 5; a delayed upgrade until more substantial changes were implemented would have been preferable.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey there Chubs5150, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are finding the enhanced features that you are enjoying the usage of with your phone. We have provided links to a few articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if the experience with your battery continues, or you have additional questions or frustrations and you would like assistance. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on March 10, 2025
Posted by: rubymoon501
[This review was collected as part of a promotion.] I use my Samsung for everything.. bills, computer, pictures, work.. fast and reliable.. excellent picture quality. Samsung has been my go too for a very long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from S22 Ultra to the S25 Ultra
on March 10, 2025
Posted by: Bluenote
[This review was collected as part of a promotion.] Upgraded from S22 Ultra to the S25 Ultra and it was very happy despite mixed reviews about the upgrade. I love all the upgraded editing features and we'll as cameras and over speed of the phone. I also love the audio eraser for those vidoes you get that extra unwanted noise and i love the new always on display that shows your lock screen photo. I also enjoy the new shape with the rouned edges vs the more squared one that the S22 had, it makes it more comfortable in my smaller hands. I only had to things that I was displeased with. One being the removal of the Bluetooth Spen as I used that often the many features but my favorite and most used was it's ability to snap photos. And the second that the phone didn't have built in magsafe as that would be a nice feature as well instead of needing a case with it. Overall I'm very satisfied with the phone and happy about my upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on March 10, 2025
Posted by: Ariamido
[This review was collected as part of a promotion.] I upgraded from s22 ultra to s25 ultra .. it's worth it. A very light weight smart fast phone . I love it's features and interactive AI. Thank you samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Personal handheld PC
on March 10, 2025
Posted by: Byetfx
[This review was collected as part of a promotion.] Seamless actions across apps. Seamless.connection as personal computer using the isb-c c9nnectiin. I was looking for a portable.pc, a laptop.was my main option but later using th s25 ultra. I am definitely sure I do.not need one. The versatility of the s25 ultra is perfect for my needs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on March 10, 2025
Posted by: Bigg55
[This review was collected as part of a promotion.] Coming from an S24 Ultra, I wasn't planning on upgrading, but I had to give away my S24 Ultra, so I decided to buy the S25 Ultra, though I didn't think it would make a difference. I found out I was completely wrong. The phone is much smoother, much faster, and much more comfortable in the hand. And it is much brighter. Trust me, you will not be disappointed. Buy the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone. Reliable, snappy, and easy to use
on March 10, 2025
Posted by: Wolfey
[This review was collected as part of a promotion.] This s25 ultra has been great for me in the last few months. It's consistent, easy to navigate and handles the heavy load I put it under. Battery is acceptable, but not great. I think that shortcoming is far outweighed by its pros. The loss of a Bluetooth enabled s pen is my biggest complaint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 10, 2025
Posted by: Crix20001
[This review was collected as part of a promotion.] Seamless action across apps, great display and battery life, strong screen and body. Haven't found any use for the AI features yet, might possibly go away like the battery in the pen. But otherwise great phone.
Value
5
Written by a customer while visiting Samsung US