Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(6,952 Reviews)
Open Ratings Snapshot
Rating breakdown 6,952 reviews
5 Stars
5,956
4 Stars
826
3 Stars
104
2 Stars
33
1 Star
33
79%of customers recommend this product. 
(
121 out of 153
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great Features
on April 1, 2025
Posted by: Diane77Vet
[This review was collected as part of a promotion.] Makes work easy with seamless transition of applications and personal use saves time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great, Just Great
on April 1, 2025
Posted by: YouKnow
[This review was collected as part of a promotion.] I love the anti-glare costing on the phone screen, it makes the viewing experience soo much better. And Upgrading from a s21 ultra the flatter and the s-pan also bring me back to the note days
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an excellent product; I highly recommend i
on April 1, 2025
Posted by: Shaid1
[This review was collected as part of a promotion.] I use my phone for work. Excellent product..........
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Built in AI features are worth the hype.
on April 2, 2025
Posted by: TonyTech
[This review was collected as part of a promotion.] I was pleasantly surprised by the robust AI features that are available within the device itself not requiring third party apps. I'm a huge fan of the AI features that can be found in the gallery photo editing functions. I'm able to use generative AI to remove unwanted subjects from photos with the simple touch of a button, the results work shockingly well. This goes for the amazing Audio Eraser AI tool as well.You can easily remove unwanted background noise from your videos with a very straightforward user interface that anyone can figure out. I also use the built in Gioogle Gemini assistant button everyday. You can interact with AI in a much more personal way that helps asking questions and getting answers much more fluidly, providing a more enjoyable way to search for information on the go. You can type specifically what you want, voice search or even start an ongoing chat with AI as if you were talking to more of a person rather than a generic robot. I also love having AI features that allow me to record phone calls and immediately create a transcript from the call that can be seamlessly sent to my notes app. I have throughly enjoyed all the new possibilities the S25 ultra unlocks.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamApril 2, 2025
Hi there TonyTech, thank you for taking time out of your day to share your experience of your n ew Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the usage and capabilities of your new phone. We love that you are finding the features of Galaxy AI to be so helpful to your for a range of daily tasks. We have provided a linkt o the Samsung Support Team to help offer assistance any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on April 2, 2025
Posted by: DaBuddha
[This review was collected as part of a promotion.] This is a great powerhouse phone. It handles my day to day operations and gaming needs. It takes great pictures even during the night. I like the now brief bar. It doesn't show much info at the moment, but i do like the health recap and a brief overview of my morning. The only complaint I have, sometimes the screen freezes up and is unresponsive for about 30 seconds.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and great battery
on April 2, 2025
Posted by: Sandywitcha
[This review was collected as part of a promotion.] Love how the battery lasts me all day and night with constant use and still around 40% left. The S25 Ultra has seamless actions across apps, especially when it comes to gaming and streaming!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 2, 2025
Hi there Sandywitcha, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so pleased with the usage of your phone, and are finding it more than up to the task of keeping up with your usage all day. Please, don't hesitate to reach out to us again in the future with questions or if you would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Now Brief has been really cool.
on April 2, 2025
Posted by: TheMexicanMan
[This review was collected as part of a promotion.] The Now Brief has been really cool and very convenient for me, I love the way apps work on this phone. Everything is just so smooth and seamless. I can't get enough of this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and very sleek loo
on April 2, 2025
Posted by: Cuatro44
[This review was collected as part of a promotion.] I love the big screen, now brief and audio eraser.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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