Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(6,956 Reviews)
Open Ratings Snapshot
Rating breakdown 6,956 reviews
5 Stars
5,959
4 Stars
826
3 Stars
104
2 Stars
33
1 Star
34
79%of customers recommend this product. 
(
121 out of 153
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Sharp screen.
on March 31, 2025
Posted by: armykid84
[This review was collected as part of a promotion.] Great feature all around it has a great screen and operating system! Seamless actions across apps is a great feature and so is the search.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Galaxy Ultra has so many next level features
on March 31, 2025
Posted by: Sunshine22
[This review was collected as part of a promotion.] Lightning fast response time, next level AI, tons of storage space, water resistant and much more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As good as it gets
on March 31, 2025
Posted by: KevWin
[This review was collected as part of a promotion.] The camera is great. The phone doesn't lag at all. The screen is crystal clear. This is a great phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super light
on March 31, 2025
Posted by: JRod86
[This review was collected as part of a promotion.] The lightest phone with the same samsung dependability.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All/everything
on April 1, 2025
Posted by: BUDDHAONE
I had the Samsung galaxy ultra and it was stolen by a Professional thief and miss it every day and wanted to try to get another one....
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love it
on April 1, 2025
Posted by: Angel12
[This review was collected as part of a promotion.] Overall I love the device! Has a few minor things that could be adjusted but overall a great phone!
Value
4 out of 5
4
Response from Samsung USBy R&R TeamApril 1, 2025
Hi there Angel12, we are grateful to you for sharing your feedback on your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are withthe usage of your new device, and are finding it useful for your daily tasks. We have provided a link to the full device manual to assist you with the full capabilities of your device, and to the Samsung Support Team to help answer any questions about the features you feel are missing. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on April 1, 2025
Posted by: Phonegirly
[This review was collected as part of a promotion.] Love how seamlessly everything works great the picture is amazing
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 1, 2025
Hi there Phonegirly, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra. We couldn't be any happier to hear that you are so thrilled toh ear how pleased you are with the ease of use and capabilities of your phone. We have provided a link to the complete manual for your device to help you discover the full capabilities of your device including Galaxy AI. We have also shared a link to the Samsung Support Team to help if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great companion. Dependable.
on April 1, 2025
Posted by: Skioregon
[This review was collected as part of a promotion.] New features like Now Brief come in handy. So far good luck with S25 Ultra.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamApril 2, 2025
Hi there Skioregon, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the upgraded features of your device, especially the features of Galaxy AI. We have provided links to a few resources to help you fully discover the capabilities of your device, align the settings to your preferences, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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