Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,943 Reviews)
Rating breakdown 6,943 reviews
5 Stars
5,949
4 Stars
826
3 Stars
104
2 Stars
32
1 Star
32
79%of customers recommend this product.
(
121 out of
153)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
A.i. insane. No Bluetooth pen, auxiliary, s.d.
on March 31, 2025
Posted by: Mycelium
[This review was collected as part of a promotion.] A.i. can do more than ever it's wild. I still miss the old days of expanded memory slots, auxiliary ports, and even removable batteries. The Bluetooth pen would have been cool too. But the camera is great, and processor is nice too. Nice screen and overall feel. There are seamless actions across apps.
Value
4
Response from Samsung USBy R&R Team, March 31, 2025
Hi there Mycelium, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the enhanced features and capabilities especially of Galaxy AI on your device. We would love to help you with the features you feel have been made unusuable with your device. We have provided a link to an article to help you discover the features of the redesigned S Pen. If you find using wired headphones to be your preference, you can absolutely continue to do so with your device by using a USB-C to headphone jack adapter plugged in to your charging port. Expandable storage is also still an option, and has been transitioned to digital cloud based options to increase the durability and water resistance of the device, and provide access across you ecosystem of devices. We have lastly provided links to the full device manual to help you best align the settings to your preferences, and to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best over all
on March 31, 2025
Posted by: Kdnight
[This review was collected as part of a promotion.] The smoothest transitions I've had between my old phone and this one. I couldn't ask for more. It's really simple and powerful at the same time. I keep exploring and can't stop finding new features. Also, physically durable; you can really feel the quality of the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sharp screen.
on March 31, 2025
Posted by: armykid84
[This review was collected as part of a promotion.] Great feature all around it has a great screen and operating system! Seamless actions across apps is a great feature and so is the search.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Galaxy Ultra has so many next level features
on March 31, 2025
Posted by: Sunshine22
[This review was collected as part of a promotion.] Lightning fast response time, next level AI, tons of storage space, water resistant and much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As good as it gets
on March 31, 2025
Posted by: KevWin
[This review was collected as part of a promotion.] The camera is great. The phone doesn't lag at all. The screen is crystal clear. This is a great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super light
on March 31, 2025
Posted by: JRod86
[This review was collected as part of a promotion.] The lightest phone with the same samsung dependability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All/everything
on April 1, 2025
Posted by: BUDDHAONE
I had the Samsung galaxy ultra and it was stolen by a Professional thief and miss it every day and wanted to try to get another one....
Written by a customer while visiting Samsung US
Customer Rating
4
I love it
on April 1, 2025
Posted by: Angel12
[This review was collected as part of a promotion.] Overall I love the device! Has a few minor things that could be adjusted but overall a great phone!
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Angel12, we are grateful to you for sharing your feedback on your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are withthe usage of your new device, and are finding it useful for your daily tasks. We have provided a link to the full device manual to assist you with the full capabilities of your device, and to the Samsung Support Team to help answer any questions about the features you feel are missing. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US