Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,737 Reviews)
Rating breakdown 15,737 reviews
5 Stars
13,583
4 Stars
1,700
3 Stars
282
2 Stars
87
1 Star
85
83%of customers recommend this product.
(
494 out of
596)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
This phone is nearly perfect
on March 12, 2025
Posted by: Joven334
[This review was collected as part of a promotion.] I would rate this phone a 5 star but i have a couple of gripes for this phone. The two main things that bothers me is regarding the removalofthe s pen Bluetooth capabilities and substituting messages rcs messages with Google messages. I also forgot to mention charging each user for using the Gemini Ai feature is kind not what I signed up for.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Galaxy Phone
on March 12, 2025
Posted by: RayPhone
[This review was collected as part of a promotion.] Seamless actions across apps and audio eraser function also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Breathtaking device
on March 12, 2025
Posted by: Theking11
[This review was collected as part of a promotion.] The fact that I can seamlessly connect my PC to my phone and use them simultaneously is amazing and so smooth connected my rog ally to it and for some reason the fps jumped and audio erasure had took a video of my sister at softball game wind was insane but the fact that I could focus only on their teams chant and their call outs blew my mind
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great in hands
on March 12, 2025
Posted by: kerubas
[This review was collected as part of a promotion.] great in hands , compared to the previous version this feels more confortable in hands and more easy to use with only one hand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good has had for 1 day
on March 12, 2025
Posted by: Kim1980
[This review was collected as part of a promotion.] Great phone, fast and great picture quality. I love everything so far. I am still learning all that it came do.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hello there Kim1980, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled tohear that the inital impression of your new device has been so positive for you. We have provided links to a few resources to help you discover the full capabilities and answer any questions along the way. We also have some great videos available and an itneractive simulator if you ever have interest. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra Review
on March 12, 2025
Posted by: KenChe
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for a while now, and it’s hands down the best phone I've ever owned. The AI-powered features make everyday tasks smoother—real-time translation, smart photo edits, and AI search are all genuinely useful, not just gimmicks.
But where this phone truly shines is in the camera. With a 200MP main sensor and AI-driven enhancements, every shot comes out crisp and vibrant, whether it's bright daylight or low-light settings. The ProVisual Engine does an amazing job balancing colors and sharpening details.
As a dad, taking family pictures is a big deal for me, and this phone makes it effortless. The AI optimizations automatically adjust settings so I can just snap the moment without fiddling around. Portrait shots of my kids look professional, and the 5x periscope zoom is fantastic for capturing candid moments from a distance. The “Audio Eraser” is great for the words to forget of putting on YouTube or Facebook for copyright materials.
The Galaxy S25 Ultra is more than just a phone—it’s my go-to camera, personal assistant, and entertainment hub. Highly recommend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade
on March 12, 2025
Posted by: Light01
[This review was collected as part of a promotion.] Upgraded from an S22 Ultra. Love it—fast, light, and great. The only downside I can think of is the downgrade of the S Pen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Have to get use to.
on March 12, 2025
Posted by: Radjr145
[This review was collected as part of a promotion.] My setup did not transfer as easy as previously. Been time consuming getting this phone usable. Still have an issue with Samsung wallet. Wallet works, just not as easy to access. Little things that are not the same which is probably just me getting use to. Will give a one time.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hi there Radjr145, thank you for your feedback on your new Samsung Galaxy S25 Ultra. We understand how frustrating it can be when you are attempting to setup and do the initial usage of a new device and that does not align to your expectations. We are happy to hear you have been able to transfer all of your data, and are now exploring the enhanced features and capabilities. We have provided a link to the full device manual to help you with the settings, and learning how best to integrate the features in to your usage. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US