Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,947 Reviews)
Rating breakdown 6,947 reviews
5 Stars
5,952
4 Stars
826
3 Stars
104
2 Stars
33
1 Star
32
79%of customers recommend this product.
(
121 out of
153)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Es otro nivel
on March 29, 2025
Posted by: RoJC13
[This review was collected as part of a promotion.] Me encanta el teléfono, es otra dimensión. La pantalla es muy grande y el teléfono es muy delgado y pesa poco. La función de "Now brief" es muy útil, me encanta la información detallada que da cada mañana y cada noche. Las películas se ven perfectamente en esta pantalla. Las fotos y vídeos son una pasada. La IA es tan útil, hace la vida más fácil. Aún tengo que seguir descubriendo funciones. Ya tengo el watch y ahors me faltaría los buds para completar la experiencia samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new Samsung galaxy s25 ultra
on March 29, 2025
Posted by: SinglPOPS
[This review was collected as part of a promotion.] The camera is good, so far only taken pictures of my squirrel but in low light it's a 100 times better than my old phone. The AI features are good, it really sharpens up the image after it has been taken with the Scene Optimizer. The AI eraser is pure witchcraft, I have no idea how it works so well and I shall be calling a priest! I removed a toy from the couch using it and how it filled in the missing background and knew to remove the shadows I'll never understand. The weather has not been great so not really tested out the 50mpxl Ultrawide Camera, so looking forward to getting into that. Outside of the camera, I'm not sure about the AI features to be honest, I've had a good play around with them, and the drawing assist is fun. I've always been a heavy Bluetooth user, which is usually real drain on the battery. I either to pair with a speaker or my headphones, and I've been using it most of the day and with moderate other phone usage, This new phone boasts impressive advancements in mobile technology. The sleek design feels comfortable in hand and exudes a premium quality.The powerful processor ensures smooth multitasking and a lag-free experience.I highly recommend anybody buying this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Galaxy As Usual With Room To Grow
on March 29, 2025
Posted by: jDrizzy69
[This review was collected as part of a promotion.] I Love seamless actions across apps and devices. Very lightweight which I loved coming from the s23 Ultra I was incredibly shocked at how heavy my old phone was. I would like to see longer battery life in the future. Samsung also removed the Bluetooth s-pen which was highly disappointing as this was one of my favorite features of my s23 Ultra. If you like Samsung, you will love this phone.
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hello there, thank you for sharing your thoughts about your new Samsung Galaxy S25 Ultra with us. We are happy to hear you are pleased with the lighter design of this device, and the enhanced capabilities of your new device. We have provided links to an article to help you with the redesigned features of the S Pen, and to the full device manual. This document will highlight the hand gestures and voice commands you can also use with your device. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price after trade in promotion
on March 29, 2025
Posted by: Cwvirgo
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra sets a high bar for premium smartphones. Here's a breakdown of its key features and performance:
Display and Design:
* The 6.9-inch display is truly immersive, boasting exceptional brightness and clarity. The anti-reflective coating significantly enhances outdoor visibility.
* The titanium frame lends a premium feel, and the design refinements, like thinner bezels, contribute to improved ergonomics.
* The use of Corning Gorilla Armor 2, adds to the durability of the device.
Performance and AI:
* Powered by the Snapdragon 8 Elite for Galaxy, the S25 Ultra delivers remarkably smooth performance, handling demanding tasks with ease.
* The integrated AI capabilities are a standout feature, with impressive on-device processing that enhances various functionalities, from camera performance to productivity.
* The AI agent upgrades, that allow actions across multiple apps, is very impressive.
Camera System:
* The camera system is exceptional, producing stunning photos and videos in various lighting conditions.
* AI-driven enhancements further elevate the camera's performance, providing intelligent scene optimization and editing tools.
* The zoom capabilities, and the overall quality of the different camera lenses is top of the line.
Software and Features:
* Samsung's software experience is refined, offering a user-friendly interface with a wealth of customization options.
* The inclusion of the S Pen adds a layer of versatility, catering to enth
Display and Design:
* The 6.9-inch display is truly immersive, boasting exceptional brightness and clarity. The anti-reflective coating significantly enhances outdoor visibility.
* The titanium frame lends a premium feel, and the design refinements, like thinner bezels, contribute to improved ergonomics.
* The use of Corning Gorilla Armor 2, adds to the durability of the device.
Performance and AI:
* Powered by the Snapdragon 8 Elite for Galaxy, the S25 Ultra delivers remarkably smooth performance, handling demanding tasks with ease.
* The integrated AI capabilities are a standout feature, with impressive on-device processing that enhances various functionalities, from camera performance to productivity.
* The AI agent upgrades, that allow actions across multiple apps, is very impressive.
Camera System:
* The camera system is exceptional, producing stunning photos and videos in various lighting conditions.
* AI-driven enhancements further elevate the camera's performance, providing intelligent scene optimization and editing tools.
* The zoom capabilities, and the overall quality of the different camera lenses is top of the line.
Software and Features:
* Samsung's software experience is refined, offering a user-friendly interface with a wealth of customization options.
* The inclusion of the S Pen adds a layer of versatility, catering to enth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone it's easy to understand it hold a
on March 29, 2025
Posted by: Granny
[This review was collected as part of a promotion.] I uses my device for TV, music and love to download my work and my resumes. I love also to download family pictures and keep up with school classmates and pictures taken on vacations, weddings. Family togetherness
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Translation
on March 29, 2025
Posted by: TheWaltons
[This review was collected as part of a promotion.] The translation app has made my job a whole lot easier. Being in the sector of helping those in need (many from different countries) the app has help me help them get what they need to begin a new life here in the states.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A glimpse into the future
on March 29, 2025
Posted by: Emilliron10
[This review was collected as part of a promotion.] As a busy business owner I needed something that can be used for all my business needs on the go or while relaxing for the day. The Al software is on Point and really helps people take a glimpse into the future of AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best 2025 smartphone
on March 29, 2025
Posted by: Papyson
[This review was collected as part of a promotion.] When I first got it, I felt like it was huge. Then I said let's give it a try. That's when i realized that if I had to buy a second smartphone I would buy it again just a different color. Smooth, fast , great IA Features. This year Samsung has upgraded smartphone challenge to another level. The competition will have to really come with something new. Not changing camera position or bring back old features. Let's wait until October to see
Value
5
Written by a customer while visiting Samsung US