Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,506 Reviews)
Rating breakdown 10,506 reviews
5 Stars
9,002
4 Stars
1,189
3 Stars
188
2 Stars
66
1 Star
61
80%of customers recommend this product.
(
356 out of
444)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Product is good but has some bugs
on June 24, 2025
Posted by: Luckys25
[This review was collected as part of a promotion.] Some times device is not working upto the mark and once screen became dark while using phone touch is not responding.
Value
3
Response from Samsung USBy R&R Team, June 24, 2025
Hi Luckys25, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to an article to help you resolv eyour occasional frustration with the display of your device. We have also shared a link to the Samsung Support Team if you have questions or continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that impresses you and makes you proud of
on June 24, 2025
Posted by: DAWOOD
[This review was collected as part of a promotion.] I love this phone so much the screen and the cover is so nice and beautiful makes you feel so special with a phone that everyone notices and gives you compliments about how your phone looks beautiful and takes really good pictures
And they see how your Galaxy AI works excellent.
And they see how your Galaxy AI works excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall dosnt disappoint.
on June 24, 2025
Posted by: Ultajaxed88
[This review was collected as part of a promotion.] First of all i'm coming from a Motorola device and all the things that bothered me fit that device. Has been greatly fixed. From the ability to have Galaxy AI integrated with it's the same. Hey Google has been there on every level of amazing, asking it everything that I can think of from why things are and yeah, and being able to get very comfortable voice telling me the answer. The amazing battery life alone has changed my life. The only thing I wish I had the ability to use the pin as a shutter button.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most reliable cellphone that I have ever purchased
on June 24, 2025
Posted by: Pontiac
Reliable throughout all conditions. Rain or shine it never failed
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone to date
on June 24, 2025
Posted by: Jphone
[This review was collected as part of a promotion.] Best phone to date, galaxy AI is amazing. The camera is great, all around great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Maximum efficiency
on June 24, 2025
Posted by: BetterThanIphone
[This review was collected as part of a promotion.] I use Galaxy AI daily and it has better and improved my daily life as well as work. It's constantly aiding me in ways that I didn't think was possible. It's the best tool and invention to be created for a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 ultra camera is very nice
on June 24, 2025
Posted by: Burningsky
[This review was collected as part of a promotion.] I took a few pictures of the sunset in my state. Looks as if the sky was burning. Using the AI while taking pictures is a very nice feature. After pictures are taken with AI you will not go without using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game-Changer in Every Sense! AI King
on June 24, 2025
Posted by: Zailife
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has become my go-to for just about everything—work, entertainment, and even staying organized. What really sets it apart is Galaxy AI. It helps me quickly draft emails, summarize notes, and even clean up my photos effortlessly. It removed all people from the background on my disney trip. It honestly feels like having a little assistant with me all the time.
I use it constantly throughout my day—streaming shows while I cook, snapping pics on the go, handling work tasks on the device even translating when I travel. The camera makes every memory look amazing, and the battery easily lasts all day, even with heavy use.
This phone doesn’t just fit into my routine—it’s improved it. I can get more done, relax better, and stay connected without missing a beat.
Value
5
Written by a customer while visiting Samsung US