Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,716 Reviews)
Rating breakdown 19,716 reviews
5 Stars
16,986
4 Stars
2,129
3 Stars
359
2 Stars
112
1 Star
130
86%of customers recommend this product.
(
841 out of
982)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Great device
on March 4, 2025
Posted by: BigH
I pre ordered this device and got it a week early. I'm mad about the Bluetooth being taken away from the Spen, but I'm very impressed with the device overal. I'm not big on "A.I", but I have to admit I'm seeing it differently than I did before. It would be nice if I could have "Live messages" back.
Thank you l.
Thank you l.
Response from Samsung USBy R&R Team, March 5, 2025
Hi there BigH, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear you have been pleasantly suprised by the features and capabilities of Galaxy AI. We have provided a link to an article to help you with the redesigned S Pen features. We have also provided a link to the full device manual to assist you with voice commands and hand gestures you can use with your camera and other features of your device. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may come up as you continue using your new device. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
God This is an amazing phone I i can't words can't
on March 4, 2025
Posted by: Melek1
[This review was collected as part of a promotion.] The seamless action between apps is just incredible, never done before. By any company, samsung is amazing galaxy s
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product improves greatly from 5 years to now
on March 4, 2025
Posted by: Wiggleroom
[This review was collected as part of a promotion.] One of the factors that made try this phone appart that i was a s21 user and it is a great phone is the new ai implementations the noise eraser worked like wonder and the photo edit is great to mess around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All that I need
on March 4, 2025
Posted by: James
from New York
Expertise:Beginner
My expectations are full whit this phone it has an amazing futures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Upgrade from S21 Ultra
on March 4, 2025
Posted by: RewardsTiers
[This review was collected as part of a promotion.] I upgraded from my S21 Ultra to the new S25 Ultra and it's a big difference. The seamless actions across apps make multitasking extremely smooth and responsive. The face and fingerprint recognition is better. And a lot more new features I have yet to discover.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast as hell!
on March 4, 2025
Posted by: Brianfine
[This review was collected as part of a promotion.] This thing is blazingly fast. Build quality is fantastic and the AI features are impressive. The way you can isolate and edit sound out of a video is a godsend with kiddos. Circle to search is by far my most used feature though. It's great that it can be used in every app I've tried it on and the results are pretty impressive. Love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The smoothness of OneUI7 on my S25 Ultra is awesom
on March 4, 2025
Posted by: LouieTB
[This review was collected as part of a promotion.] I love how smoothe the interface is and the battery lasts me all day as a power user. The styling of the phone makes it comfortable to hold all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I am so happy with this new phone
on March 4, 2025
Posted by: Nicclas95
[This review was collected as part of a promotion.] I am so happy with this phone, the camera is perfect, the sound, the AI is so helpful
Value
4
Response from Samsung USBy R&R Team, March 6, 2025
Hey there Nicclas95, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the camera, audio quality, and features of Galaxy AI on your new phone. We have provided links to a few resources to help you become familiar with the full capabilities, align the settings to your preferences, and answer any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US