Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,714 Reviews)
Rating breakdown 19,714 reviews
5 Stars
16,984
4 Stars
2,129
3 Stars
359
2 Stars
112
1 Star
130
86%of customers recommend this product.
(
839 out of
980)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Heat up quickly
on March 4, 2025
Posted by: Moemai
[This review was collected as part of a promotion.] I may have to ask for change the product, it heat quickly and seems dangerous.
Value
4
Response from Samsung USBy R&R Team, March 7, 2025
Hi there Meomai, we appreciate you sharing your experience with your new Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link below to a troubleshooting guide to help you resolve the matter with the temperature of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and watch
on March 4, 2025
Posted by: TeaBone
[This review was collected as part of a promotion.] Great phone..
I doo more on my phone and watch than ever. I dont know what ill do without them both
I doo more on my phone and watch than ever. I dont know what ill do without them both
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!!
on March 4, 2025
Posted by: Cawgirl
[This review was collected as part of a promotion.] Seamless efforts across apps. Ease of use is absolutely astonishing! Been a Samsung girl my whole life and this is the best by far! Can not wait to see what's next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything an old Note user could ask for!
on March 4, 2025
Posted by: TargetGalaxyClient
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is hands down the best smartphone I’ve ever used. Everything about it feels futuristic, from the seamless actions across apps to the ridiculously smooth 120Hz display. I can start something in one app and continue in another without missing a beat—it’s like the phone just knows what I need next.
One of my favorite features is Now Brief. Instead of digging through notifications, it gives me a quick, smart summary of my day—reminders, important messages, and updates—all in one clean, easy-to-read view. It’s like having a personal assistant built into my phone.
And let’s talk about Audio Eraser—this is a game-changer for anyone who records videos or voice notes. Being able to remove background noise after recording is a lifesaver, especially when capturing moments in a noisy environment. The results are shockingly good.
Of course, the camera is unreal—crystal-clear zoom, next-level night mode, and pro-level video tools. Add in all-day battery life and insane processing power, and this phone is the ultimate productivity and creativity tool. Samsung truly outdid themselves with the S25 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flawless Interactions to Upgrade from S10+
on March 4, 2025
Posted by: RawGritandPower
[This review was collected as part of a promotion.] Samsung has made the process seamless transitioning from the S10+ to the New S25 Ultra. The ease of use and the controls from pictures and videos settings and security gave me more confidence in the galaxy S-series. The smooth seemless interactions between the different apps and Gemini makes it the perfect assistant for peronal and business use. The quick abilities to record notes into text and keep my thoughts organized and updated becomes a great tool in managing my time efficiencently. With the discovery of more tools almost daily. The power of the S25 Ultra helps me catapult my abilities to reach the next level of a excellence.
Thank you Samsung.
Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mind blowing Performance and ease of use
on March 4, 2025
Posted by: DeadSpaceAce
[This review was collected as part of a promotion.] Loving the now breif and how seamless it it across all apps. The power is insane also. Even how powerful it is it still only sips power while I game and watch videos in the highest resolution possible. The audio eraser is a game changer as most of the time when I'm recording I am in a public place and it lets me get rid of most of the background noise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great.
on March 4, 2025
Posted by: Dabears
[This review was collected as part of a promotion.] I upgraded from the flip 4. This phone is miles ahead. The AI is awesome. The camera is top notch. Not one complaint a week in. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Great phone
on March 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this phone! Very easy and fast to use. Seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US