Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,943 Reviews)
Rating breakdown 6,943 reviews
5 Stars
5,949
4 Stars
826
3 Stars
104
2 Stars
32
1 Star
32
79%of customers recommend this product.
(
121 out of
153)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great features
on March 17, 2025
Posted by: Bill
Good phone well condition easy to use family friendly
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive phone, excellent product!
on March 21, 2025
Posted by: Wyliedog0621
[This review was collected as part of a promotion.] • The Samsung Galaxy S25 Ultra offers a refined design, powerful performance via the Snapdragon 8 Elite processor, and advanced AI features.
• Its impressive display and camera, particularly the 200MP main camera, are highlights.
• The Samsung S25 Ultra features Gorilla Glass Armor 2, a Snapdragon 8 Elite processor, and advanced AI capabilities like generative AI editing and live translation.
• It runs on a refined Android OS with One UI.
• The Samsung S25 Ultra boasts a high-detail 200MP main camera and improved 50MP ultra-wide lens with clearer macro shots.
• While 100x zoom quality is limited, AI enhances detail effectively.
• The S Pen and speakers are also highlighted for their quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Notch Phone
on March 22, 2025
Posted by: Originalmayz
[This review was collected as part of a promotion.] The phone is top notch. I've been a fan for all the note series since it's inception. I don't like that they eliminated the Bluetooth own connection but everything else is amazing. The seamless actions across apps is very important with all the different ways to take advantage of all the best features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 26, 2025
Posted by: Locovet
[This review was collected as part of a promotion.] Everything about this phone is awesome... camera, sound, operaring system... would not change it for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Slow very slow
on February 25, 2025
Posted by: Tstereg
[This review was collected as part of a promotion.] Cuts off lads, picture suck no voicemail lost pictures
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Hi there Tstereg, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We would love nothing more than to help you resolve the frustrations that are causing interruption in your usage. We have provided links to articles to help you with the speed of your device, camera quality, and to our team of experts to help offer additional assistance for additional frustrations. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Pictires
on February 4, 2025
Posted by: CheChe
I absolutely love my S25. I am still exploring it and it takes amazing pictures.
Written by a customer while visiting Samsung US
Customer Rating
4
The features are remarkable, the quality is great!
on February 7, 2025
Posted by: Jason60
The military discount and trade-in bonus offer a substantial discount on my Samsung Flip.
Written by a customer while visiting Samsung US
Customer Rating
4
Ai
on February 7, 2025
Posted by: Tanvir
Very hard working phone Super cool this is my dream phone thanks to Samsung for this phone
Written by a customer while visiting Samsung US