Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,486 Reviews)
Rating breakdown 10,486 reviews
5 Stars
8,986
4 Stars
1,185
3 Stars
188
2 Stars
66
1 Star
61
80%of customers recommend this product.
(
354 out of
441)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Well build and designed
on June 20, 2025
Posted by: Wugybugy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse flagship that successfully merges top-tier hardware with intelligent software, thanks to the integration of Galaxy AI. The device features a sleek design with a 6.8-inch QHD+ AMOLED display, delivering vibrant colors and sharp details, ideal for both media consumption and productivity. Powered by the latest Snapdragon chipset (or Exynos variant in some regions), the S25 Ultra offers lightning-fast performance and efficient multitasking.
What truly sets the S25 Ultra apart is Galaxy AI. This suite of AI-powered features enhances nearly every aspect of the user experience. In daily use, Galaxy AI improves photo editing with tools like Generative Edit, which allows users to seamlessly remove or move objects in photos. Live Translate in calls and messages breaks language barriers in real time, making international communication smoother than ever. Additionally, Galaxy AI aids productivity with intelligent suggestions in Samsung Notes, summarizing meetings or transcribing voice memos.
Camera performance continues to impress, with a 200MP main sensor delivering incredible detail and clarity. AI-enhanced scene optimization and night photography yield impressive results even in challenging lighting. Battery life is solid, easily lasting a full day with heavy use.
Overall, the Galaxy S25 Ultra is a smart, capable, and future-ready device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the s25 ultra!!
on June 21, 2025
Posted by: MattieBoii
[This review was collected as part of a promotion.] I think the S25 ultra is a fantastic phone!! I upgraded from the s23 ultra! It is smooth, fast, and what i like most about it is the slight tweak in design!! I like the the screen is now back to a more flatter look!! For me the curved edges while they weren't an issue, i also wasn't the biggest fan and having the flatter screen makes the phone more easier for me to use!! The phone life is pretty solid and for me!! After a full day i am usually on minimum at 50 to 60% and I ABSOLUTELY USE MY PHONE CONSTANTLY!! The front and rear are definitely better too if you're coming from the s23 ultra or before!! In regards to the s pen not being Bluetooth that doesnt bother me, even when i had the s23 ultra i only used the pen to take a photo maybe like 3 times, i use the pen as a s pen not a photo clicker 🤷🏽 As a phone gamer its fantastic and the phone doesnt get hot, its very very smooth and not having the edges definitely makes the difference!! I move waaay better now in battle royale games such as call of duty!! To be honest i dont know what else to really say, it is too much of a solid phone!!
Galaxy AI
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best in class Camera and search features
on June 22, 2025
Posted by: WindMill
[This review was collected as part of a promotion.] I've been using the Samsung S25 ultra for more than 4 months now. My experience as of now is just amazing. The camera is best I ever had. Now in our group trips it's only this phone we all prefer to take pictures from. The next best thing is the AI assistant (Galaxy AI). Searching the screen is very handy when I'm studying and want to lookup particular terms, or when I just like particular dress and want to see when to order this from.
Surprisingly the battery is pretty good as well. No heating issues as of now.
Best purchase yet so far❤️
Surprisingly the battery is pretty good as well. No heating issues as of now.
Best purchase yet so far❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and Power Packed Device..
on June 22, 2025
Posted by: Anki11
[This review was collected as part of a promotion.] Obvisouly This phone is better than last Ultra model , latest processor and great battery life. LATEST Galaxy AI feature is a great add on,
However I somehow feel some improvement can be done in camera , Our Last Ultra phone Camera seems to be better quality .It might be possible that I might have miss some setup but dont remember doing in my last ultra .
Over all very nice and power packed phone great in gaming,battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning design, AI-powered excellence!
on June 23, 2025
Posted by: Riskilikeshoping
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse that effortlessly blends cutting-edge hardware with intelligent software, setting a new benchmark for flagship smartphones. From its sleek, premium design to the breathtaking 6.9-inch Dynamic AMOLED 2X display, every detail is crafted with excellence. The 200MP main camera delivers stunning clarity and vibrant detail, even in low light, while the improved periscope zoom lens brings faraway subjects closer with remarkable precision.
What truly sets the S25 Ultra apart is the evolution of **Galaxy AI**. Samsung has taken a bold step forward by integrating AI features that are not just innovative but genuinely useful in daily life. Galaxy AI enhances everything from photo editing with AI-powered remastering to seamless real-time translation during calls and messaging. It learns and adapts to your habits, offering smart suggestions and automating tasks for a smoother experience. Whether you're a creative professional, a business user, or a tech enthusiast, Galaxy AI brings a level of personalization and convenience that feels truly futuristic.
Performance-wise, the S25 Ultra is lightning-fast thanks to the next-gen Snapdragon processor and ample RAM. Battery life is excellent, easily lasting a full day with heavy use. Overall, the Galaxy S25 Ultra isn’t just a phone — it’s a powerful digital assistant. Samsung has delivered a visionary device that redefines what a smartphone can be in 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long lasting battery and fast processor
on June 23, 2025
Posted by: CoastalCarl
[This review was collected as part of a promotion.] Enjoying the day long 8 hour plus battery life. Everything seems faster and more responsive. Very clear pictures, lots of picture options and editing. This phone has useful upgrades.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great gift!
on June 24, 2025
Posted by: LovingPotato
[This review was collected as part of a promotion.] This phone is an amazing flagship that did all it promised and more. I bought it as a gift for the wife on our anniversary, and she is in love! The stylus and Galaxy AI take up so much of her time now since she loves to doodle and use the AI features to bring them to life. Not to mention the great camera quality. Over all an amazing phone! 10/10 would buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product is good but has some bugs
on June 24, 2025
Posted by: Luckys25
[This review was collected as part of a promotion.] Some times device is not working upto the mark and once screen became dark while using phone touch is not responding.
Value
3
Response from Samsung USBy R&R Team, June 24, 2025
Hi Luckys25, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to an article to help you resolv eyour occasional frustration with the display of your device. We have also shared a link to the Samsung Support Team if you have questions or continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
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Samsung Community
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Facebook
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Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US