Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,378 Reviews)
Rating breakdown 10,378 reviews
5 Stars
8,893
4 Stars
1,172
3 Stars
186
2 Stars
67
1 Star
60
80%of customers recommend this product.
(
335 out of
420)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Battery is good.. fingerprint is slow
on March 17, 2025
Posted by: Karan1390
[This review was collected as part of a promotion.] Battery is good.. fingerprint is slow.. need that money so bad
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hi there Karan1390, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the battery life and functionality of your new phone. We have provided a link to a troubleshooting article to help you with your fingerprint reader. We have also provided a link to an article if you decide you would like to use facial recognition with your phone as an alternative. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great design and UI
on March 17, 2025
Posted by: Srikar
[This review was collected as part of a promotion.] I feel the device is pretty solid, removal of Bluetooth from stylus was a bummer
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Upgrade I've ever picked!
on March 17, 2025
Posted by: Thirtymac
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra, building on its predecessor, targets premium users with refined features. Expect a familiar, robust design with potential subtle tweaks to bezels and durability. Performance leaps are anticipated, powered by the Snapdragon 8 Gen 4 or Exynos 2500, handling demanding tasks and AI effortlessly.
Camera improvements are key, with an enhanced 200MP main sensor and upgraded telephoto lenses, bolstered by AI-driven image processing. Notably, the "Audio Eraser" feature promises to clean up unwanted background noise in recordings.
Display-wise, a brighter, more efficient AMOLED panel is expected, optimizing refresh rates and color accuracy. Battery life, a focus area, should see improvements via software and hardware optimizations. Software, likely One UI 7 based on Android 15, will introduce refined AI. "Seamless actions across apps" and "Now Brief" are anticipated, offering enhanced productivity and information access within the Samsung ecosystem. The S25 Ultra aims to solidify its flagship position with incremental but significant advancements in performance, camera, display, and intelligent software features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera quality! Overall an amazing phone!
on March 17, 2025
Posted by: BusyBoyMom
[This review was collected as part of a promotion.] I always purchase my phones based on the camera quality. The Samsung S25 Ultra is amazing! Im always on the going and have kids involved in a ton of extra school activities, so having a camera that takes great photos, wotout the need of crazy equipment is a plus! I also love the over all functionality! Overall an amazing phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new features and faster!
on March 17, 2025
Posted by: Chickrabbit
[This review was collected as part of a promotion.] I use my S25 Ultra everywhere I go. I use Samsung notes for storing sermon notes, private information and reminders. I like how apps open quicker. The call record feature is awesome! I use my phone with my Samsung tablet and enjoy seamless actions across shared apps. I can also link it to my laptop and text via my laptop. I also like the screen mirroring feature to watch shows and play games on my Samsung TV. My whole house is pretty much Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Increíblemente perfecto
on March 17, 2025
Posted by: CarlosGc
[This review was collected as part of a promotion.] Funciona increíble, la inteligencia artificial generativa es increíble (wow), la cámara es realmente increíble, toma fotos a la luna y objetos muy lejanos sin perder la calidad y claridad. Realmente lo que quería tener en mis manos. Y aun sigo experimentando todo lo que puedo hacer con este equipazo!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever owned
on March 17, 2025
Posted by: Simpson034
[This review was collected as part of a promotion.] Love the AI capabilities on this phone and how seamless this works with all my other smart devices! The audio eraser is wild how well it works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Next Gen Phone
on March 17, 2025
Posted by: Pop1956
[This review was collected as part of a promotion.] I got the new S25 Ultra 1tb gray.
I had the S23 Ultra 5g. This new phone is amazing. The camera upgrades are nice. Samsung changed the way you take pictures with the S pen. This doesn't work on the S25. Instead it uses a voice command. Just say cheese and a timer starts for a picture. I'm old school and that brings back memories of taking pictures.
I like the now brief app and the new screen application's. The screen resolution is very good. This by far is the best phone I've owned. I love the S Pen phones and hope Samsung continues to think outside the box and never stop making them. What a power house phone. No other brands can do what this phone does.
It is a NOTE worthy phone..
I had the S23 Ultra 5g. This new phone is amazing. The camera upgrades are nice. Samsung changed the way you take pictures with the S pen. This doesn't work on the S25. Instead it uses a voice command. Just say cheese and a timer starts for a picture. I'm old school and that brings back memories of taking pictures.
I like the now brief app and the new screen application's. The screen resolution is very good. This by far is the best phone I've owned. I love the S Pen phones and hope Samsung continues to think outside the box and never stop making them. What a power house phone. No other brands can do what this phone does.
It is a NOTE worthy phone..
Value
5
Written by a customer while visiting Samsung US