Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,729 Reviews)
Rating breakdown 29,729 reviews
5 Stars
25,463
4 Stars
3,339
3 Stars
579
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Galaxy AI actually makes a difference
on April 14, 2026
Posted by: TashaT
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra and it honestly surprised me. It’s fast, the camera is super clear, and the battery actually lasts all day. Galaxy AI is my favorite part—it helps with photos and even rewrites messages when my brain isn’t working. It just makes everything easier. Overall, it feels like a smart, reliable phone that keeps up with me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You Always Get What U Pay For! (:
on April 14, 2026
Posted by: Smilen0w1
[This review was collected as part of a promotion.] On my own opinion Samsung is just wonderful, I've been owning Samsung cellphones/smarthphones since the S5 series & now I'm on the S25 series, so yeah I've been growing up with samsung, in my personal review I can say this company is doing better in many ways (now incluidind AI), but also there's little things that I might not like but still I trust Samsung, camera is wonderful, take some good pics/videos, I play videogames aloooooot & I have no issues with lag or phone running slow, AI complements the phone leave the smarthphone behind to Become a AI phone, there will be hate from other people saying that samsung is not what they expect or many other things, but we all buy whatever we want or what we think is the best for us (:
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on April 14, 2026
Posted by: BeAuTiFuLdIsAsTeR
[This review was collected as part of a promotion.] I take better pictures with my Galaxy S series...multiple than I ever have with an actual digital camera or Polaroid..Magnificent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S10 Note to the S25 ultra.
on April 14, 2026
Posted by: SignusX1
[This review was collected as part of a promotion.] I really like this phone. It has so many features the S10 only dreamed about. No local storage is a real downside to me though. I did all I understand to disable "Galaxy AI". I prefer an actual human that gets paid a living wage instead of an agent trained by scraping the interwebs for things Samsung didn't create. Maybe try paying a human instead of using "Galaxy AI". I really like the S25 though. Great product. It seems very ironic you're surveying about "Galaxy AI" yet your Ts and Cs says this, "Please make sure photos and videos are created by you and do not contain any third party copyrighted media." Does Samsung's LLM scrape information or does Samsung do the right thing by reaching out to the creator of the data and offering financial compensation in advance? You know like how it's illegal to jailbreak your products? Samsung is a better company than that, right? Right? Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product big phone
on April 14, 2026
Posted by: Tiffers
[This review was collected as part of a promotion.] The s25 Ultra is a great phone. I love the huge screen and amazing camera that this phone has. The speed of this phone is super fast also.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product has great features
on April 14, 2026
Posted by: Beckiswa
[This review was collected as part of a promotion.] Use galaxy ai and Gemini to create content. Would like of autocorrect worked properly. Overall picture quality could use some improvement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S Pen Feature
on April 14, 2026
Posted by: olivepit
[This review was collected as part of a promotion.] Miss the s pen to take selfie. That was a great feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 14, 2026
Posted by: Oycoyote
[This review was collected as part of a promotion.] The ultra has a great stylus and is so helpful in my daily needs.
Value
5
Written by a customer while visiting Samsung US