Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,942 Reviews)
Rating breakdown 6,942 reviews
5 Stars
5,948
4 Stars
826
3 Stars
104
2 Stars
32
1 Star
32
79%of customers recommend this product.
(
121 out of
153)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Top of line
on February 24, 2025
Posted by: Error90
[This review was collected as part of a promotion.] The best smartphone on the market no doubt
No more comments 😅
No more comments 😅
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra AMAZING
on February 28, 2025
Posted by: Kicker84
[This review was collected as part of a promotion.] Love this Phone HUGE display, seamless interaction circle to discover...I find something new everything I pick it up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thanks again and I'll see you tomorrow at noon and
on February 28, 2025
Posted by: Quintessence
Expertise:Beginner
Super 👌 👍 😍 🥰 😘 ☺ Great features ♤♡◇♧☆○●□■-¿*i2works*
Written by a customer while visiting Samsung US
Customer Rating
5
Good Features!
on March 8, 2025
Posted by: Nick1579
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse, refining everything great about its predecessors while introducing some impressive new features. The Now Brief feature makes staying updated effortless, delivering real-time summaries and notifications in a clean, AI-powered feed. Another good feature is Audio Eraser, which works surprisingly well at removing background noise from recordings. Whether you're capturing a voice memo in a noisy environment or cleaning up audio for a video, it does a fantastic job of isolating speech for clearer playback.
Beyond that, the S25 Ultra continues to shine with its stunning 200MP camera, powerful Snapdragon chip, and long-lasting battery. If you're looking for a top-tier smartphone in 2025, this one is hard to beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product has been limited in Spen Features
on March 10, 2025
Posted by: Taker2
[This review was collected as part of a promotion.] This product Galaxy S25 Ultra has been limited in Spen Features.
Value
2
Response from Samsung USBy R&R Team, March 11, 2025
Hi there Taker2, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that specific features really make the difference for your usage every day. We have provided a link to an article to help you discover ways to use the redesigned S Pen. We have also shared a link to the full device manualt o help you with the voice commands and hand gestures that are available with your device for controls. We have lastly, shared a link to the Samsung Support Team to help answer questions or offer additional assistance with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Because it's S25
on March 11, 2025
Posted by: Loveloveut
[This review was collected as part of a promotion.] Great phone and I would love to get me one ok let get it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on March 12, 2025
Posted by: Mikey405
[This review was collected as part of a promotion.] The s25 ultra fro.m Samsung is the fastest Samsung phone I've had. I am surprised by it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen is very cheap 1 minor drop and screen crack
on March 15, 2025
Posted by: Anonymous
I bought this about 2 months ago already 2 screens broke. This is by far thw cheapest glass they have used. Very disappointed and I been a galaxy user since the s10
Response from Samsung USBy R&R Team, March 17, 2025
Hello Jose ortiz, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and we would love to help you resolve this frustration. We always recommend protective cases on all devices to help prevent any damage from accidental bumps and drops. We also have screen protectors available to offer additional peace of mind and protection. We have provided a link to Customer Care+ for additional protection to your device in the event of any damage or frustrations. We have provided a linkt o the Samsung Support Team if you have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US