Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,332 Reviews)
Rating breakdown 10,332 reviews
5 Stars
8,855
4 Stars
1,165
3 Stars
186
2 Stars
67
1 Star
59
80%of customers recommend this product.
(
332 out of
417)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This product has the best display
on March 17, 2025
Posted by: Jimenez
[This review was collected as part of a promotion.] The Display is amazing vibrant color , crystal clear and sharp visuals , speakers are incredible with Dolby atmos. The processor is fast and no lags . Camera is incredible I would give the phone a 10/10 Perfect phone should be the phone of the year .
Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 17, 2025
Posted by: Jackson
[This review was collected as part of a promotion.] Love the new phone design and how it curves on the edges instead of sharp ones. It's nicer on the palms, and the new brief app is nice to use when waking up and quickly checking what is going on. Hopefully, more features will be added in the future. The only disappointing thing is that the pen isn't Bluetooth anymore. Other than that, it's a great phone, and I hope to see the phone's AI used more. So far, so good!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Improvement on S23 Ultra but disappointed
on March 17, 2025
Posted by: Glynnog
[This review was collected as part of a promotion.] I have upgraded every 2 years with Samsung for the past 8 years. I always go for the top of the line model.
The new s25 ultra is definitely an improvement on the s23 ultra. The screen is beautiful, the battery life is impressive considering there has been no upgrades to the actual battery, and the speed of the phone is extraordinary.
However, there are aspects to this phone that seem to be lacking in an upgrade. The camera is extremely poor in low light to a point where a comparison to the s23 ultra, the s23 ultra produces less grainy and better lit photos in lower light. Upgrading every two years with Samsung products usually bring in a huge shift forward but this phone doesn't feel like that. The major upgrade being AI ultimately leaves me underwhelmed.
Overall: Still a great phone but left feeling like Samsung left some things on the table.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hi there Glynnog, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear you are overall pleased with the enhanced battery life and display quality of your device. We haev provided a link to an article to help you with the camera features and settings of your device to help you capture the best possible photos and videos with your device. We have also provided a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Mind blowing performance
on March 17, 2025
Posted by: DurhamDude
[This review was collected as part of a promotion.] Seamless performance; maximum clarity and delectable power for just one smart phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone Is A Beast
on March 17, 2025
Posted by: Muzickallynclined
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse for both work and home life, seamlessly integrating advanced features to enhance daily productivity. The Snapdragon 8 Elite processor ensures smooth performance, whether you're juggling multiple apps or streaming high-definition content.
One standout feature is the Seamless Actions Across Apps. This allows you to complete complex tasks with a single query, such as searching for a restaurant and sending the details to a friend without switching apps. It's a real time-saver, streamlining my workflow and making my daily tasks more efficient.
The Now Brief feature is another game-changer. It provides personalized updates throughout the day, from weather forecasts to upcoming meetings. This ensures that I am always prepared.
The Audio Eraser is a must-have. It uses AI to filter out background noise from your videos, ensuring clear and professional audio. This is perfect for capturing family moments without distractions.
Overall, the Galaxy S25 Ultra is a versatile device that excels in both professional and personal settings. Its advanced features and seamless integration make it an invaluable tool for me, boosting my productivity and staying connected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra:A Powerhouse in your hand
on March 17, 2025
Posted by: Sriharshil
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra continues Samsung’s tradition of pushing smartphone boundaries with its stunning design, powerhouse performance, and advanced AI features. Equipped with a next-gen Snapdragon processor (or Exynos, depending on the region), the S25 Ultra delivers exceptional speed, seamless multitasking, and enhanced gaming capabilities. The dynamic AMOLED display is brighter and more responsive than ever, ensuring an immersive viewing experience. The camera system, featuring a refined 200MP main sensor, delivers breathtaking detail, improved low-light photography, and superior zoom functionality. Battery life is impressive, easily lasting a full day with heavy use, thanks to AI-driven optimizations. Samsung’s One UI remains intuitive and feature-rich, making productivity and customization effortless. While the price is on the higher side, the S25 Ultra justifies it with its premium build, S Pen integration, and future-ready AI capabilities. Whether you're a professional, content creator, or tech enthusiast, this smartphone is a top-tier choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really love it
on March 17, 2025
Posted by: Ma13077
[This review was collected as part of a promotion.] This is the best Ultra device to date
I might keep this one for a while
I might keep this one for a while
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy I've owned!
on March 17, 2025
Posted by: Spartanman
[This review was collected as part of a promotion.] I love the new AI features! The speed of the phone is great and the camara takes stunning photos. Also the seamless action between apps is amazing! what more can you ask for in a phone?
Value
5
Written by a customer while visiting Samsung US