Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(17,997 Reviews)
Rating breakdown 17,997 reviews
5 Stars
15,532
4 Stars
1,946
3 Stars
313
2 Stars
99
1 Star
107
84%of customers recommend this product.
(
617 out of
738)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Love the screen and response time
on March 10, 2025
Posted by: Oldschoolpublicschool
[This review was collected as part of a promotion.] It's just been an easy transition. Definitely an upgrade. Love the internals and just how it functions. Speed along with clean seamless look. Very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 10, 2025
Posted by: doodles
[This review was collected as part of a promotion.] The S25 ultra is amazing speeds are fast seamless app entry makes watching movies or playing games fun and easy the high definition resolution is awesome better than my television. I highly recommend buying one for yourself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Goods & bads ,
on March 10, 2025
Posted by: Wayne297
[This review was collected as part of a promotion.] Over all not a bad phone , not as impressed as I expected, the flashlight is garbage , the batter life is decent , I like how the phone looks , but its had its problems , completely froze and wouldn't let me restart it or anything 2 weeks after owning it , and other minor issues ,
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hi Wayne297, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall pleased with the features and usage of your new phone, and we would love to help you resolve the occasional frustrations you mention experiencing and have the best possible experience with your device. We have provided links to a few articles to help you with the freezing at your convenience. We have also shared links to troubleshooting guides to help you with the battery life, and to the full device manual to assist you with the additional settings like your flashlight. Lastly, we have provided a link to the Samsung Support Team if you would like to discuss any additional minor frustrations you mention. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra, the cool phone
on March 10, 2025
Posted by: Jerry2Cool
[This review was collected as part of a promotion.] This phone is the best ever! This phone is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on March 10, 2025
Posted by: ImpressedUser
[This review was collected as part of a promotion.] I previously had a S22Ultra. I waited for the Galaxy model that would have satellite messaging and a good but of upgrades from my previous model.
This phone is nothing short of impressive. I love the AI features, it operates very quickly without lag, camera takes amazing photos and the weight is significantly improved.
It also pairs amazing with the buds pro 2.
Both upgrades were much needed and well worth it.
Me and my husband have been recommending it to anyone who asks.
If your on the fence know it's definitely worth it.
This phone is nothing short of impressive. I love the AI features, it operates very quickly without lag, camera takes amazing photos and the weight is significantly improved.
It also pairs amazing with the buds pro 2.
Both upgrades were much needed and well worth it.
Me and my husband have been recommending it to anyone who asks.
If your on the fence know it's definitely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is great phone
on March 10, 2025
Posted by: Sketch3670
[This review was collected as part of a promotion.] I like this new phone. Has a great camera. I really like how it also has QHD resolution its great for watching movies. Battery life is great. I like how the control center and the notifications tab are seperate now. I also like how with the buds 3 pros you could customize specific audio profiles for apps. This phone also has seamless actions across apps. Swapping app to app is great no loading having to be done. It has a lot of memory too. The S pen is also really great as I can draw things way easier. I would say this is a great phone for anybody looking to upgrade. 10/10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on March 10, 2025
Posted by: AntSenior
[This review was collected as part of a promotion.] The audio eraser is very useful to use. Also the ai customization for photos is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The definition of awesomeness
on March 10, 2025
Posted by: TheSobsessed
[This review was collected as part of a promotion.] The new device is phoenmal. It's super smooth and quick. The screen is perfect and the feel just phenomenal. A 100% must recommend and this is coming from someone who's owned every series phone
Value
5
Written by a customer while visiting Samsung US