Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,595 Reviews)
Rating breakdown 19,595 reviews
5 Stars
16,893
4 Stars
2,116
3 Stars
351
2 Stars
109
1 Star
126
85%of customers recommend this product.
(
758 out of
890)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
I love my Galaxy S25 Ultra!
on November 16, 2025
Posted by: TotallyTT
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra! The phone itself is a great phone. But the Galaxy S25 Ultra isn't just a phone. I love photography and the camera takes pictures that are absolutely unbelievable. And I am only an amateur. By using my phone I have actually had people contact me and want me to come and take pictures for an event or a memorable date. I have also used it as a computer.By using Wireless Dex, i connect it via bluetooth to my Samsung television and also to a keyboard and mouse. This gives me a full desktop experience. It acts as my secretary bye keeping up with all of my appointments, my Shopping List and anything else that my memory fails on. Galaxy AI that has become my constant companion. I love sharing my screen with Gemini and receiving mails of information about anything that I may have going on. It has helped me with everything from treating my plants for fungal disease to the best skincare routine from my maturIng skin. I cannot think of anything that should be changed or that could be improved. I don't wanna close this review without bringing up the S Pen simply because it is so handy to have in close proximity on your phone. The S Pen is actually what made me fall in love with the Galaxy devices when I purchased my first Galaxy Note 20. I can't say enough about this machine. I say machine because it is so much more than a phone. I have no intention of ever purchasing a brand outside of the Samsung Galaxy line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing battery life and speed
on November 17, 2025
Posted by: Benjamin
[This review was collected as part of a promotion.] I recently upgraded from my s22 ultra to the s25 ultra and the s25 ultra feels far better than the s22 ultra I use my phone a lot at work espically to listen to music even after a full day of work I still have 65%+ left on my battery when I only charge it to 80% every night. I play pretty heavy games on my phone like Genshin impact with no lag and no over heating on my phone whatsoever it can handle everything I throw at it and then some. I also am a college student so the new galaxy AI is extremely useful I use it to help organize my notes after listening to lectures in class I also use it for audio recording and summarizing hour long work meetings comes in handy if you need to go back and double check anything.
Value
5
Response from Samsung USBy R&R Team, November 17, 2025
Hi Benjamin, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how much you are enjoying all of the amazing features of your device including the enhanced battery life, and features of Galaxy AI. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PHONE!
on November 17, 2025
Posted by: Katy03
[This review was collected as part of a promotion.] I have always been an enthusiastic supporter of the Galaxy Series, and Samsung has once again delivered an exceptional product. From the impressive range of features to the outstanding camera performance, the device continues to exceed expectations. One of my most utilized tools is the on-screen search functionality, which has greatly enhanced my overall user experience. Samsung truly continues to set the standard for innovation and quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Isn't a Phone but My Entire Life Re-imagined
on November 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been a tech enthusiast for decades, but nothing prepared me for the Samsung S25 Ultra. It's not a smartphone; it's a life partner powered by the revolutionary Galaxy AI. It has fundamentally changed my world, from my complex job to my family's well-being.
I run my entire small business from this phone. It's not an exaggeration. With Samsung DeX, it's a full desktop. Galaxy AI is the ultimate assistant, transcribing mission-critical notes and drafting emails. I'm more mobile and profitable, all thanks to this device.
It's also an entertainment juggernaut. The display is the best I've ever seen. Gaming performance is extremely strong, rendering demanding games at max settings without a stutter. Incredibly, it just "sips" the battery, which is ultra-long and has ultra-rapid charging.
But the true value is personal. I'm a caregiver for my elderly parents, one with dementia. We can only honor their wish to live at home because of this phone. Galaxy AI helps me organize everything: their entire schedule, medications, and appointments. I even use its health apps to track their blood pressure. It gives me peace of mind and them, dignity. There is no part of my family's survival that Galaxy AI doesn't benefit.
While I care for them, the phone ensures I care for myself. The built-in health suite (steps, calories, water) is phenomenal and even links with my Epic medical records. This is the future of personal wellness.
This device is the ultimate, interoperable team player.
I run my entire small business from this phone. It's not an exaggeration. With Samsung DeX, it's a full desktop. Galaxy AI is the ultimate assistant, transcribing mission-critical notes and drafting emails. I'm more mobile and profitable, all thanks to this device.
It's also an entertainment juggernaut. The display is the best I've ever seen. Gaming performance is extremely strong, rendering demanding games at max settings without a stutter. Incredibly, it just "sips" the battery, which is ultra-long and has ultra-rapid charging.
But the true value is personal. I'm a caregiver for my elderly parents, one with dementia. We can only honor their wish to live at home because of this phone. Galaxy AI helps me organize everything: their entire schedule, medications, and appointments. I even use its health apps to track their blood pressure. It gives me peace of mind and them, dignity. There is no part of my family's survival that Galaxy AI doesn't benefit.
While I care for them, the phone ensures I care for myself. The built-in health suite (steps, calories, water) is phenomenal and even links with my Epic medical records. This is the future of personal wellness.
This device is the ultimate, interoperable team player.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the live translations n cameras
on November 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the live translations. But most of all the camera features and so much that can be done. I've been getting into AI lately and making fun images and its awesome... I've been wanting 2 see how the folds and flips work in such effects but havent made tht lead yet... I absolutely love all Samsung... whether phone, home appliances and etc..
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
I bought this phone to upgrade the camera that I had on my older Samsung. I love how much it zooms, the stability of the zoom, and was also able to capture wonderful images of the Northern Lights. My husband is ordering the same phone for himself!
I would recommend this to a friend!
Response from Samsung USBy R&R Team, November 19, 2025
Hey SamsungFan, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are enjoying the amazing capabilities of your device, and that you're capturing amazing photos and videos with your phone. Please, reach out to us again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I switched to.
on November 18, 2025
Posted by: Amiyon
[This review was collected as part of a promotion.] When I heard the S25U was coming out, I decided to trade in my S22. Once I got it, the bigger phone and S pen made it so much more interesting. Using Gemini, which I use almost every day, made school and researching things much better.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Amiyon, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We couldn't be happier toh ear that you are happy with the bigger size, S Pen functionality, and enhanced features of your new device. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Fabian
Expertise:Intermediate
Verified Purchase:Yes
This device represents a significant improvement over my previous model. Upgrading from the previous generation has provided a considerably enhanced user experience. The performance and features are a welcome enhancement. I am very pleased with the substantial upgrade in capabilities. This new device significantly surpasses its predecessor.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hi there Fabian, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be a significant improvement from previous devices, and that you are happy with the capabilities of your device. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US