Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,301 Reviews)
Rating breakdown 10,301 reviews
5 Stars
8,827
4 Stars
1,162
3 Stars
186
2 Stars
67
1 Star
59
79%of customers recommend this product.
(
328 out of
413)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great phone. Best Samsung yet
on March 17, 2025
Posted by: Dabu1wk
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a comprehensive flagship smartphone that excels in display quality, camera performance, and AI capabilities. It's a powerful device that caters to users who demand the best in mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10/10 phone.
on March 17, 2025
Posted by: Mcontoisrn
[This review was collected as part of a promotion.] Wow AI features are awesome. Great work Samsung. Best phone ever!!!°
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 17, 2025
Posted by: Kyle510
[This review was collected as part of a promotion.] This phone is absolutely amazing. People are saying not a jump from 24 ultra to 24 ultra obviously don't know phones. !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but No s-pen Bluetooth or SD expansion
on March 17, 2025
Posted by: PHILLYhrtThief
[This review was collected as part of a promotion.] Great Product minus the Things important to my lifestyle
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hi there PHILLYhrtThief, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are initally pleased with the enhanced features and capabilities of your new phone. We would love to help you with the features you mention causing frustration. We have provided links to an article to help you with the capabilities of the redesigned S Pen, and to the full device manual that will help you with hand gestures and voice commands you can use for hands free control of your device. If you are finding the storage capacity to be insufficient, we do have cloud based storage expansion options available to help you keep all of your data and media, with the added bonus of access to your data across your ecosystem of devices. We have lastly, provided a link to the Samsung Support Team to help with this feature, or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 17, 2025
Posted by: QueenLeo92
[This review was collected as part of a promotion.] Best samsung phone i own..im happy with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the experience
on March 17, 2025
Posted by: Pm1919
[This review was collected as part of a promotion.] I love my new phone , the caracteres is amazing..... .......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
THEY MESSED UP THE PEN
on March 17, 2025
Posted by: Alpha2Data
[This review was collected as part of a promotion.] I have an S24 Ultra 512gb and I love it but I was drawn to the S25 until I spoke with friends who bought it and ALL are very unhappy with the change to the pen wand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than expected
on March 17, 2025
Posted by: Cryogenicstudios
[This review was collected as part of a promotion.] I really like the seamless activities across apps, I use my phone for the AI features, taking amazing photos and playing music. Being able to use AI to ask questions, schedule events, make lists, or automate tasks across apps makes things easy. The s pen is handy when needing to take notes or use ai functions on pictures.
The battery life is amazing, and I get solid 2 days off one charge. Very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US