Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,915 Reviews)
Rating breakdown 6,915 reviews
5 Stars
5,924
4 Stars
824
3 Stars
104
2 Stars
31
1 Star
32
79%of customers recommend this product.
(
119 out of
151)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great screen
on March 19, 2025
Posted by: Honestreviewfl
[This review was collected as part of a promotion.] The new layout is really easy to use, battery is good. Ai is the reason I got the phone. Hopefully this phone will not slow down ones the new model comes out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product features
on March 20, 2025
Posted by: Fluffychubs
[This review was collected as part of a promotion.] Love the ability to utilize excel and Word features. Streaming movies are clear and colorful. AI feature really surprised me on how easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and fun experience.
on March 20, 2025
Posted by: ExcitedAgain
[This review was collected as part of a promotion.] In all my previous devices I've always "slimmed down" the features to improve battery life, partially for the battery and partially due to the features not really being exciting enough. I've owned a few Samsung devices over the years, notably the original S1 Fascinate as my first smartphone and most recently the S20 FE, however, the S25 Ultra has by far been the most exciting thing since the Fascinate. It's brought back my love for devices that I haven't had since my first smartphone. I find myself trying to find more features to use rather than trying to get rid of them. Now Brief keeps me periodically updated on my schedule and the weather and the camera just begs to be used and tinkered with. The screen is large, vibrant, and responsive. The Ultra has been a joy to learn and use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Text App
on March 20, 2025
Posted by: Ssss
I hate the Messaging (texting) app that is on the new phone. I had a Samsung S20 and I wish I kept it.
Other than that, the phone is good.
Other than that, the phone is good.
Response from Samsung USBy R&R Team, March 20, 2025
Hi there Ssss, we appreciate your feedback on your Samsung Galaxy S25 Ultra. we understand how frustrating it can be to have a new device that is not meeting your expectations. We have provided a link to the full device manual to help you with the settings of your messenger app. We have also provided a link to the Samsung Support Team to help you with the settings of you device if you desire. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Does everything my s23 ultra did
on March 20, 2025
Posted by: No1left27
[This review was collected as part of a promotion.] I like the features and how the phone works. I dont like how you try to say period in talk to text it spells it out and i dont like that the phone didnt come with a charging block and costs more when the same amount of materials were made to make this one an its more expensive. Over all samsung ultra is a good device as my s23 ultra lasted 3yrs but giving less at more cost isnt cool..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Now Brief is wonderful!
on March 21, 2025
Posted by: TheLAW
[This review was collected as part of a promotion.] The Now Brief is wonderful and keeps my day so organized, and moving between apps is so seamless. So glad I upgraded!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!!!
on March 21, 2025
Posted by: MadMiguel2113
[This review was collected as part of a promotion.] The phone is amazing. Seamlessly move between apps. I use my phone a lot for mobile gaming. The speed in which it streams my games is amazing. Hands down the best phone on the market .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible power and premium design
on March 21, 2025
Posted by: Skepzz
[This review was collected as part of a promotion.] I love using the Now Brief feature every morning to get a detailed look at my morning commute. Being able to see the weather and traffic patterns so easily has made my mornings so much better. The seamless actions across apps are also extremely useful. It finally makes the device feel like an actual assistant who can do things for you rather than just basic tasks!
This device handles everything I throw at it with grace and ease, from streaming videos for a binge session on my favorite shows to taking photos on my hikes. I never have to worry about battery life or lack of power!
I love using this phone and have had no issues since it released. If you're thinking about buying it, you won't be disappointed!
Value
5
Written by a customer while visiting Samsung US