Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(15,664 Reviews)
Open Ratings Snapshot
Rating breakdown 15,664 reviews
5 Stars
13,526
4 Stars
1,688
3 Stars
281
2 Stars
86
1 Star
83
83%of customers recommend this product. 
(
487 out of 589
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Worthy Upgrade
on March 10, 2025
Posted by: Sai007
[This review was collected as part of a promotion.] I used to have S22 Ultra. I used it for almost 3 years and wanted to upgrade. So I got the S25 Ultra and the phone feels really fast when I'm playing games and the screen is sooo good. It feels like there are no bezels on the screen. The battery is also much better than S22 ultra. I feel like it is a real upgrade in terms of performance, battery and everything thing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Nice Cell Phone with an amazing Technology.
on March 10, 2025
Posted by: Galaxyboy
[This review was collected as part of a promotion.] I upgraded from the S22 Ultra to this Samsung Galaxy S25 Ultra and I noticed a really good advancement in technology. The S22 already had great technology but this new phone has gone crazy. The AI is one of the things that blew my mind, from having to download apps to do things and they wouldn't do a good job with now this cell phone having everything already included and doing a great job. So many more upgrades to talk about but one of the other ones that are more noticeable is the new way to edit videos, (Audio Eraser, etc) and like I said not having to download any app and getting the job really good done. Lastly, I also liked the new look of the phone. It looks really futuristic and well built.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone but expected more
on March 10, 2025
Posted by: Karie305
[This review was collected as part of a promotion.] Phone is great but tired of no major changes. Spen Bluetooth missing thats a downgrade. Phone too expensive for the same features. We want innovation.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless Performance and Game-Changing Features
on March 10, 2025
Posted by: Mohammed
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has quickly become my favorite device, and it pairs perfectly with the Samsung Buds 3 Pro and Samsung Galaxy Tab S10 Ultra with Slim Keyboard Book Cover. The seamless actions across apps feature is a standout, allowing me to switch between tasks—whether it’s checking emails, texting, or browsing—without any lag. It feels like the phone just knows what I need and when.
Now Brief is another game-changer. With constant notifications pouring in, this feature gives me quick, concise updates without overwhelming me with details. It's perfect for staying informed without stress.
But the feature I didn’t expect to love is Audio Eraser. If you record voice memos or podcasts, it’s amazing. It automatically removes background noise, leaving only crisp, clear audio—whether I’m in a crowded place or quiet room.
Using the Samsung Buds 3 Pro alongside the S25 Ultra enhances the experience even more. The sound quality is top-notch, and the noise-canceling feature makes it perfect for calls or enjoying music without distractions.
These features, combined with the phone’s overall performance and the immersive audio from the Buds, make the S25 Ultra, S10 Ultra and Buds 3 Pro an unbeatable combination of eco system. If you’re considering upgrading, I highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sophisticated phone in all way
on March 10, 2025
Posted by: SandysClick
[This review was collected as part of a promotion.] Galaxy S25 ultra is a polished version of already superb performing S24 ultra. Other than including the most powerful mobile processor, there are tons of sofware features/enhancement.
First thing to mention is, this phone is super smooth while moving through different apps, scrolling or doing some heavy task. Samsung included several AI features like now bar and now brief which provides important weather update, energy score and other important updates through the day. You can customize your favourate games, teams etc to gate automatic updates. Other AI features include writing assist, note assist, transcript assist, drawing assist etc.
Generative AI features are enhanced too. Due tow powerful processor, lots of AI features can run without internet connection. But with internet connection its awesome. Generative edit, sketch to image, audio eraser etc are very powerful and useful features.
The camera systems are enhanced too. All the camera modes are enhanced due to prowerful processing. Expert Raw gives you more control how you want the pictures. Lens transitions are much smooth. Video recording shows enhancement too.
One outstanding feature is dedicated voicemail app for unlocked phone. That was a long time demand from me and yes it is here.
There are several enhancement in other key areas. The notification panel is redesigned and it is visually very pleasing.
Another feature to mention is seamless pixel like update, but I like it better than pixel.
Overall it is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features
on March 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Elevated components merge seamlessly with intelligent design. This creates a synergy that enhances both performance and user experience. The result is a product that feels intuitive and operates flawlessly. It represents a significant step forward in the integration of quality and innovation. This combination sets a new standard for the industry.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Samsung phone yet!
on March 10, 2025
Posted by: Aeroshep1
[This review was collected as part of a promotion.] The first thing I will say about it is the ⁴shape. Instead of the hard sharp corners, they are rounded slightly for a better feel. The next thing you'll see is the screen. There are not issues that previous models had, and the S series is the only low glare screen. That is a game changer when working outside. The battery gets through an entire day. I'll expect that it will improve soon as it learns my habits. The camera system is slightly improved. There is more detail and less washout in the pictures.
The only drawback I see in this phone, which is on all other Samsung phones is the inability in camera auto mode catch fast moving objects without blue. There should be a simple firmware fix that could stop this from happening nearly All of the time. Manual settings allowed to change Shutter and ISO. This could be automatic.
All in all this is a great phone. I upgraded it from the S24 Ultra which I thought was a solid phone as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing screen and battery life
on March 10, 2025
Posted by: Screeeeeen
[This review was collected as part of a promotion.] Such an amazing upgrade from the s23 ultra. I was hesitant at first to give up my 10x zoom and Bluetooth s-pen. The screen is not talked about enough. It is gorgeous inside and outside. The battery life is incredible and the audio eraser is great. My only gripe is the s-pen. I choose the ultra because of the bigger screen, cameras and s-pen and for no apparent reason they took away the Bluetooth functionality of the s-pen. Such a bummer. The now brief is a little gimmicky but I think once I get used to it it will be nice to have
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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