Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,595 Reviews)
Rating breakdown 19,595 reviews
5 Stars
16,893
4 Stars
2,116
3 Stars
351
2 Stars
109
1 Star
126
85%of customers recommend this product.
(
758 out of
890)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Very smooth
on November 12, 2025
Posted by: SatisfiedCustomer
[This review was collected as part of a promotion.] I just upgraded from the Note 10+ to the S25 Ultra. I know there are so many years between them. The phone is really smooth to use. Faster and brighter.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hi there SatisfiedCustomer, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the usage of your device, and that you are finding it faster and the display to be brighter. We have provided a link to the complete manual to assist you further with the features like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Keke
Verified Purchase:Yes
I love my ultra galaxy, actually this my first time using it and I like it
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic phone although screen has been better.
on November 12, 2025
Posted by: Anonymous
from Lago Vista, TX
Expertise:Intermediate
Verified Purchase:Yes
It's very fast and has a large screen with a minuscule bezel. Camera is great so far and it's doing everything i expect it to. S pen addition is nice. Only complaint is that the screen doesn't look as vibrant as far as color and contrast goes versus my GS 21 Ultra (i have all color settings on vivid and turned up, but the same pictures still don't look as good on the S25 Ultra). Happy with it overall.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on November 12, 2025
Posted by: 8OtisLynn16
[This review was collected as part of a promotion.] Great phone! Smoking fast with lots of Galaxy AI applications.
Camera system is amazing with 12, 50 200 MP options and AI editing and creating options.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jamey
from Eureka California
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from a Galaxy S7 to the S25 Ultra and what a difference! I am completely amazed with this phone/computer/translator/AI interface/Note taker/Drawing with the pen etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out did themselves with the s25 ultra!
on November 14, 2025
Posted by: StolenDreams13
[This review was collected as part of a promotion.] The amount of different things you can do on the s25 ultra, is absolutely insane! The Galaxy AI has completely blew me away. I do everything from streaming, to social media. I FaceTime for hours and one of my favorite things on this phone is the amazing camera! There is no phone on the market that could top this device when it comes to the cameras. I would almost bet there isn't a phone on the market that could outdo this phone at all. I work in treatment and need to take notes all the time and set reminders quickly and the AI on this phone helps me everyday. Don't even have to touch my phone when I'm in a hurry to save notes and things like that. One of my favorite things to do on this phone is to draw portraits because I'm also a tattoo artist and the penup app has absolutely everything i need to create a masterpiece! I've never seen nothing like it. I just had the s24 Ultra for almost a year and decided to get this s25 Ultra and I'm glad I did. Don't get me wrong the s24 is amazing too but it's the little things on the s25 ultra that makes it stand out above the s24. The only thing that I didn't like about this s25 is they took the Bluetooth feature on the pen away. The s24 pen has Bluetooth to be able to snap pictures when your phone is away from you trying to take a family picture or something at holidays. But all the other features makes that okay. If you are sitting around wondering if you should go get this new s25 Ultra get up and go get it!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Phone by far.
on November 14, 2025
Posted by: Shopaholic44
[This review was collected as part of a promotion.] Like omg! This Galaxy S25 Ultra is the best. The picture quality is so real like and is totally updated from the S23 Ultra which is impressive. One really cool feature Samsung AI will help put the final touches on the picture when editing. Just tell AI what you want and poof its done. The S pen will take the photo like a remote controller. It's so convenient when trying to make a TikToks videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and lasts well for my needs!
on November 15, 2025
Posted by: Deadwolf
[This review was collected as part of a promotion.] The samsung has great features and add ons that help me with work and any art references I may need to sketch, the battery last very long and honestly with the right case it has great durability. I love the multi app features to assist with work and personal needs.
Value
5
Written by a customer while visiting Samsung US