Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,911 Reviews)
Rating breakdown 6,911 reviews
5 Stars
5,921
4 Stars
823
3 Stars
104
2 Stars
31
1 Star
32
79%of customers recommend this product.
(
119 out of
151)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The new Samsung S 25 Ultra makes me happy
on March 30, 2025
Posted by: KlaszyK
[This review was collected as part of a promotion.] I love the seamless action across devices, everything just syncs up!
I love the options and updated look and feel. The processor is quick. The camera takes very clear pics and video with great sound! I can even erase interfering audio. I use it for work to run my businesses. During my down time I use it for routines and reminding me to engage in self care activities. Glad I made the purchase!
I love the options and updated look and feel. The processor is quick. The camera takes very clear pics and video with great sound! I can even erase interfering audio. I use it for work to run my businesses. During my down time I use it for routines and reminding me to engage in self care activities. Glad I made the purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is perfect
on March 30, 2025
Posted by: Jjesse
[This review was collected as part of a promotion.] Gaming talking texting I do everything on this phone even school work this phone is perfect the graphics are beautiful the pitcher's are always bright and on point this phone is perfect for anyone and it's safety features keep me protected. I even watch movies on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product is good but not upto expectations
on March 31, 2025
Posted by: Bob2Ma
[This review was collected as part of a promotion.] Observed Mobile screen stuck multiple times.. instagram app is not a good compatible on tbis phone. Sometimes could load or not showing options what was there. Screen stuck. And lot of other things a well.
Value
3
Response from Samsung USBy R&R Team, March 31, 2025
Hi there Bob2MA, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be to have your usage of your device interrupted, and we would love nothing more than to help you resolve this frustration and have the best possible experience with your device. We have provided links to a few resources to help you with the apps that are not operating as expected and the freezing. We have also provided a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is reliable, has a small screen.
on February 8, 2025
Posted by: Xavier
[This review was collected as part of a promotion.] I request a picture or a search or a AI request and my device responded promptly, the screen should be bigger.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 24, 2025
Posted by: blexjoseph
[This review was collected as part of a promotion.] I use my Samsung for internet marketing, gaming, videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My s 25
on March 18, 2025
Posted by: Anne
Such a beautiful phone and very user-friendly and the pictures are gorgeous fits in my hand easily
Written by a customer while visiting Samsung US
Customer Rating
5
This products camera is superb and quality is grea
on March 20, 2025
Posted by: Cjcar21
[This review was collected as part of a promotion.] The ease of all the apps and settings is what I love the most, the speed and processing system is fast better than any other phone I've had. Quality of the camera and pictures are amazing. Overall I give this phone 5 stars and I will continue to stay with samsung. Thank you for making a great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 1, 2025
Posted by: 25ultra
[This review was collected as part of a promotion.] Great size for a screen. I can easily read my text and emails. Being able to multi task on the phone is awsome. Gemini is really great for talk respond on phone. I really like the picture capabilities of the phone. They come out way better than other phones
Value
5
Written by a customer while visiting Samsung US