Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,712 Reviews)
Rating breakdown 6,712 reviews
5 Stars
5,747
4 Stars
799
3 Stars
102
2 Stars
31
1 Star
33
78%of customers recommend this product.
(
114 out of
146)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Excelente teléfono
on March 18, 2025
Posted by: Jesus21
[This review was collected as part of a promotion.] Explorar las características del móvil despierta gran interés. Su diseño elegante promete una experiencia visual inmersiva. La potencia de su procesador asegura un rendimiento fluido en cada tarea. Las capacidades fotográficas ofrecen la posibilidad de capturar momentos con increíble detalle. Sin duda, es una opción atractiva para quienes buscan tecnología de vanguardia.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse with Refinements That Matter
on March 18, 2025
Posted by: SagarD
[This review was collected as part of a promotion.] Display - Samsung’s mastery in display technology shines again. It offers stunning brightness, vibrant colors, and impressive contrast. With a 1Hz to 120Hz adaptive refresh rate, scrolling and animations feel buttery smooth, while power efficiency is improved.
Performance - Powered by the Snapdragon 8 Gen 3, the Galaxy S25 delivers exceptional performance. Seamless actions across apps effortlessly. The phone manages heat better, ensuring consistent performance during prolonged use.
AI Features - Samsung’s One UI 6.1 introduces powerful AI features like live translation during calls, intelligent photo editing, and enhanced voice dictation. These features integrate seamlessly into everyday tasks, making the experience feel smarter and more
Camera System - The camera setup has seen meaningful upgrades. The 50MP main sensor now performs better in low light, thanks to improved AI-based image processing. The Audio eraser feature is key in editing noisy videos. Samsung’s enhanced Nightography mode ensures sharp, noise-free photos even in challenging lighting.
Battery Life and Charging - The 5,000mAh battery easily lasts a 2 days of moderate to heavy usage. Samsung’s improved power management ensures better efficiency. The 45W fast charging gets you to 50% in around 30 minutes, while wireless charging remains reliable.
Software and Ecosystem - Samsung’s One UI 7 is cleaner and faster & packed with thoughtful tweaks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tons of upgrades
on March 18, 2025
Posted by: MRD2013
[This review was collected as part of a promotion.] I had the S22 ultra wich was great, but the S25 has so much more to offer. Its faster with way more features, its easy to use and set up was a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Galaxy devices!
on March 18, 2025
Posted by: Sowabs
[This review was collected as part of a promotion.] Samsung Galaxy devices have consistently set a high standard in the smartphone market!! Known for their innovative features, stunning designs, and versatile options, the Galaxy lineup is truly impressive! One UI enhances the user experience even further. I have been using Samsung since I got my first smartphone, and that loyalty will never change!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent for multitasking in big screen.
on March 18, 2025
Posted by: CuddlyDolphin
[This review was collected as part of a promotion.] Upgrading to the Galaxy S25 Ultra was a breeze, thanks to the Smart Switch feature. Transferring my apps, data, and settings was quick and effortless, making the transition completely hassle-free.
I love the phone's seamless actions across apps. Multitasking on this phone is much more enjoyable—I can use pop-up view or split screen to run multiple apps at once, like watching videos, replying to messages, and browsing social media. The extra screen space makes everything easy to manage and very efficient.
Using this phone with the Galaxy Buds 3 Pro is even more fun. It's smart and intelligent, seamlessly switching to the device that needs to be listened to and switching back without any effort. The 360° Audio makes me feel like I’m inside the movie, interacting with the characters. The Live Translation feature is life-changing—I can communicate with anyone, anywhere, without barriers.
The Audio Eraser feature is another highlight. Recording videos in noisy environments, whether at events or in crowded places, is hassle-free. It removes background noise, leaving my videos with clear and crisp audio.
Overall, the Galaxy S25 Ultra has completely elevated my smartphone experience. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Accessibility
on March 18, 2025
Posted by: Eded
Expertise:Intermediate
The software automatically resets the accessibility features of apps that I use. I reset them and the software overwrites again.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hi there Eded, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it is to have a brand new device that is not meeting your expectations. We would love to help you resolve this matter, and have provided a link to a troubleshooting guide to help you with the apps you mention at your convenience. We have also shared a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone yet!
on March 18, 2025
Posted by: Built4Speed
[This review was collected as part of a promotion.] I use my phone for both work and personal. I have had almost every Samsung Galaxy phone and this is by far the phone the best ever! From the seamless app integration and AI features, to the amazing camera, the Galaxy Now tab and the audio eraser, everything is easy to use and very power packed!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra is an exceptional pho
on March 18, 2025
Posted by: HBCSAMSUNGLOVER
[This review was collected as part of a promotion.] I'm particularly impressed with the "Seamless Actions Across Apps" feature, which allows me to switch between tasks effortlessly. The "Now Brief" feature is also very useful, as it provides me with quick summaries of important information. The camera quality is incredible, and the "Audio Eraser" feature is a great bonus for recording videos. The screen is vibrant and sharp, and the phone is very fast and responsive. The battery life is excellent, and I can go a full day on a single charge. Overall, I am very satisfied with my Galaxy S25 Ultra and would recommend it to anyone looking for a high-end phone.
Value
5
Written by a customer while visiting Samsung US