Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,949 Reviews)
Rating breakdown 27,949 reviews
5 Stars
23,966
4 Stars
3,107
3 Stars
535
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Very solid phone choice
on March 30, 2026
Posted by: YellowGrandpa
[This review was collected as part of a promotion.] Previously I was the owner of a Galaxy s23 ultra and I had some issues with that phone occasionally but this Galaxy s25 ultra is a big improvement on that phone in my experience. I use the still and video cameras often and the lens protection for the cameras on this phone is excellent. For me having a phone that doesn't have issues is a big deal so it's a big compliment to say I just don't have issues with this phone. I do look up a lot of things using Galaxy AI and that is very helpful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good features
on March 30, 2026
Posted by: Sad5820
[This review was collected as part of a promotion.] Overall this phone has good features and a Snappy processor one thing I do not like is every time Samsung pushes a new update it changes the way everything looks and sometimes orientation and I have to go back in and reset everything that should not be necessary with routine security updates. Also I think for the price that Samsung is currently charging these phones should be light years ahead of where they are. There are manufacturers out there making phones at the same spec for hundreds less
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hi there Sad5820, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are happy with the overall usage and capabilities of your device. We understand how frustrating it can be when your device changes with your software updates. We have provided a link to the Samsung Support Team to offer assistance if you believe your device is not operating as intended. We would also love to hear from you again in the future if you have features you would like to see in future devices. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 30, 2026
Posted by: CJ0666
[This review was collected as part of a promotion.] This phone does everything I could ever want and then some. The compatibility with other devices is on another level. The Galaxy AI is my go to now for most things, especially questions. The storage space is massive, the interface is easy to use and on top of all of that the operating system makes everything super smooth! I would recommend this phone to anyone. Samsung, you've outdone yourself and I for one appreciate it and look forward to seeing what you do in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works well
on March 30, 2026
Posted by: Joshuajosh
[This review was collected as part of a promotion.] Galaxy ai is good for meeting notes and summarization work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
product has great features
on March 30, 2026
Posted by: mamabear82
[This review was collected as part of a promotion.] I use my device for Streaming, gaming, family and life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 30, 2026
Posted by: Wookie
[This review was collected as part of a promotion.] My phone makes organizing my life way easy. Especially with the AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung foever
on March 30, 2026
Posted by: ValorofVeda
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra and it’s easily the best phone I’ve ever owned. Samsung continues to raise the bar, and this device delivers in every category.
The performance is incredibly fast and smooth, whether I’m gaming, multitasking, or running demanding apps. I use my phone daily for both work and personal use, and it never slows down. The display is stunning—bright, sharp, and perfect for streaming movies, watching sports, and scrolling content.
One of my favorite features is Galaxy AI. It genuinely makes everyday tasks easier, from helping write messages and emails to editing photos and improving productivity. It feels like having a built-in assistant that actually works.
The camera system is phenomenal. Photos come out crisp and detailed in any lighting, and the zoom capabilities are impressive. I use it for everything from quick snapshots to more detailed shots, and it consistently delivers great results.
Battery life easily lasts me through a full day of heavy use, including streaming, browsing, and work tasks. Charging is quick, so I’m never stuck waiting long.
The S Pen is another huge plus. I use it for notes, quick sketches, and precision tasks, which really adds to the overall experience.
Overall, the Galaxy S25 Ultra fits perfectly into my daily routine whether I’m working, relaxing, or creating. Samsung nailed it with this device, and I would highly recommend it to anyone looking for a powerful, reliable, and feature-packed smartphone.
The performance is incredibly fast and smooth, whether I’m gaming, multitasking, or running demanding apps. I use my phone daily for both work and personal use, and it never slows down. The display is stunning—bright, sharp, and perfect for streaming movies, watching sports, and scrolling content.
One of my favorite features is Galaxy AI. It genuinely makes everyday tasks easier, from helping write messages and emails to editing photos and improving productivity. It feels like having a built-in assistant that actually works.
The camera system is phenomenal. Photos come out crisp and detailed in any lighting, and the zoom capabilities are impressive. I use it for everything from quick snapshots to more detailed shots, and it consistently delivers great results.
Battery life easily lasts me through a full day of heavy use, including streaming, browsing, and work tasks. Charging is quick, so I’m never stuck waiting long.
The S Pen is another huge plus. I use it for notes, quick sketches, and precision tasks, which really adds to the overall experience.
Overall, the Galaxy S25 Ultra fits perfectly into my daily routine whether I’m working, relaxing, or creating. Samsung nailed it with this device, and I would highly recommend it to anyone looking for a powerful, reliable, and feature-packed smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Great Phone
on March 30, 2026
Posted by: Esresr
[This review was collected as part of a promotion.] I have been using my Samsung Galaxy S25 Ultra for a bit now, and I have to say that I am absolutely impressed with it. It is so premium in my hand, and even though it is a huge device, it is not uncomfortable at all.
I think my favorite feature of my Samsung Galaxy S25 Ultra is probably my screen. Everything is just so crisp and nice on here. Scrolling, video-watching, texting—nothing is bad on this thing. The screen is definitely much brighter than any other screen I have used on my other phones.
I have taken a ton of pictures with my Samsung Galaxy S25 Ultra, and I have to say that my camera is absolutely amazing. The zoom is incredible, and even in low lighting situations, my pictures still turn out nice. I feel like I upgraded my camera without even doing anything.
As for the performance, this phone is really fast. I don’t have any lag problems, and I can multitask without any problems. It’s just smooth all around.
Another thing I really like about this phone is that the battery life is really good. I don’t have to worry about charging it most of the time, and that’s really important for me since I’m always on this phone.
One thing that I didn’t think I’d like as much, but I do, are the Galaxy AI features. It’s really useful for editing pictures and stuff, and it makes the phone feel really smart and useful.
I also like that I have the S Pen, and it’s really useful for a lot of things. I didn’t think I’d use it as much, but I do.
One thing that I don’t really like about t
I think my favorite feature of my Samsung Galaxy S25 Ultra is probably my screen. Everything is just so crisp and nice on here. Scrolling, video-watching, texting—nothing is bad on this thing. The screen is definitely much brighter than any other screen I have used on my other phones.
I have taken a ton of pictures with my Samsung Galaxy S25 Ultra, and I have to say that my camera is absolutely amazing. The zoom is incredible, and even in low lighting situations, my pictures still turn out nice. I feel like I upgraded my camera without even doing anything.
As for the performance, this phone is really fast. I don’t have any lag problems, and I can multitask without any problems. It’s just smooth all around.
Another thing I really like about this phone is that the battery life is really good. I don’t have to worry about charging it most of the time, and that’s really important for me since I’m always on this phone.
One thing that I didn’t think I’d like as much, but I do, are the Galaxy AI features. It’s really useful for editing pictures and stuff, and it makes the phone feel really smart and useful.
I also like that I have the S Pen, and it’s really useful for a lot of things. I didn’t think I’d use it as much, but I do.
One thing that I don’t really like about t
Value
5
Written by a customer while visiting Samsung US