Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,384 Reviews)
Rating breakdown 6,384 reviews
5 Stars
5,461
4 Stars
770
3 Stars
98
2 Stars
25
1 Star
30
79%of customers recommend this product.
(
108 out of
137)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Iovin samsung
on March 19, 2025
Posted by: Openmind13
[This review was collected as part of a promotion.] I've been purchasing samsung phones, watches and earbuds for years and I love them all but I do love the s25 ultra AI features. Keep on advancing every year I love to see new thing that samsung can do. Expand the way we do things our minds are limitless in the things that can be done and will do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen
on March 19, 2025
Posted by: Honestreviewfl
[This review was collected as part of a promotion.] The new layout is really easy to use, battery is good. Ai is the reason I got the phone. Hopefully this phone will not slow down ones the new model comes out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra:A Symphony of Tech Perfection
on March 20, 2025
Posted by: NicksCuriosity
[This review was collected as part of a promotion.] Yo, holding this S25 Ultra feels like wielding Mjölnir – Thor’s hammer, but for creativity. The 6.9-inch screen isn’t just a display; it’s a portal. Blasting Slipknot’s “Duality” on YouTube? The blacks are so deep it’s like the void between drum hits, and the 120Hz refresh rate? Smoother than Joey Jordison’s blast beats.
Performance? This thing’s a cheat code. Snapdragon 8 Elite chip + 12GB RAM = zero lag, ever. Multitasking feels like playing 4D chess – I’ve got YouTube Music ripping Bush’s “Machinehead”, a chess app analyzing my Sicilian Defense, and 20 tabs open… and it doesn’t even blink.
Now the camera. Bro. The 200MP main lens captures details my eyes miss – like the grit on my drumsticks or the grain in a chessboard. The 10x optical zoom? I shot the moon last night, and it looked like I stole NASA’s telescope. And the 8K video? Footage of my practice pad sessions could pass for a Norma Jean music video.
Battery life’s a tank. Jammed to 311’s “Amber” on loop, crushed a 3-hour chess grind, and still had 30% by midnight. The ergonomic design? Samsung finally nailed it. Rounded edges grip like drumsticks – no more hand cramps mid-riff.
Is it perfect? For a dude who lives for rhythm and strategy, this phone’s the ultimate metronome. It doesn’t just keep up – it fuels the chaos. 10/10, would nerf the competition again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product features
on March 20, 2025
Posted by: Fluffychubs
[This review was collected as part of a promotion.] Love the ability to utilize excel and Word features. Streaming movies are clear and colorful. AI feature really surprised me on how easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and fun experience.
on March 20, 2025
Posted by: ExcitedAgain
[This review was collected as part of a promotion.] In all my previous devices I've always "slimmed down" the features to improve battery life, partially for the battery and partially due to the features not really being exciting enough. I've owned a few Samsung devices over the years, notably the original S1 Fascinate as my first smartphone and most recently the S20 FE, however, the S25 Ultra has by far been the most exciting thing since the Fascinate. It's brought back my love for devices that I haven't had since my first smartphone. I find myself trying to find more features to use rather than trying to get rid of them. Now Brief keeps me periodically updated on my schedule and the weather and the camera just begs to be used and tinkered with. The screen is large, vibrant, and responsive. The Ultra has been a joy to learn and use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Text App
on March 20, 2025
Posted by: Ssss
I hate the Messaging (texting) app that is on the new phone. I had a Samsung S20 and I wish I kept it.
Other than that, the phone is good.
Other than that, the phone is good.
Response from Samsung USBy R&R Team, March 20, 2025
Hi there Ssss, we appreciate your feedback on your Samsung Galaxy S25 Ultra. we understand how frustrating it can be to have a new device that is not meeting your expectations. We have provided a link to the full device manual to help you with the settings of your messenger app. We have also provided a link to the Samsung Support Team to help you with the settings of you device if you desire. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera quality
on March 20, 2025
Posted by: 1CATSHORTOFKRAZY
[This review was collected as part of a promotion.] User friendly edits for pictures & object eraser. The 6.9 screen makes my old s22 seem like a toy in comparison. 1 downfall, the flashlight option disappeared after my apps from old cell transferred.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!!!
on March 21, 2025
Posted by: MadMiguel2113
[This review was collected as part of a promotion.] The phone is amazing. Seamlessly move between apps. I use my phone a lot for mobile gaming. The speed in which it streams my games is amazing. Hands down the best phone on the market .
Value
5
Written by a customer while visiting Samsung US