Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,364 Reviews)
Rating breakdown 6,364 reviews
5 Stars
5,445
4 Stars
767
3 Stars
98
2 Stars
25
1 Star
29
79%of customers recommend this product.
(
108 out of
136)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Honestly disappointed in a big way
on March 19, 2025
Posted by: CiciMakesMuffins
This is my third Galaxy S(#) Ultra . I was SO excited to get this phone after going from the S23 Ultra to the A14 as a backup for a while. I bought the phone specifically for the camera features and ESPECIALLY because I love the remote shutter feature. ... Wanna guess what the s25 does not have, which i was NOT informed of upon purchase? Honestly, what the actual heck, Samsung? You charge ungodly pricea for these phones, and jack the cost up insane amounts with every model, and you DOWNGRADED us? TBH Samsung shou listen to us and not only put out the pens you know you should have in the first place, but you should be giving the. To customers who purchased early and got bamboozled into these useless garbage s pens. Further, it's such a shady thing to have done I will very likely switch phone brands next time because why would I be loyal to a company that clearly makes up BS stats and removes functionality to save a dime.
Response from Samsung USBy R&R Team, March 19, 2025
Hello CiciMakesMuffins, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important specific functionality is to you when using your phone every day. We have provided links to two resources, one to help you with the redesigned features of the S Pen, and another to the complete manual that highlight voice commands and hand gestures you can use to remotely control your camera. We have lastly shared a link to the Samsung Support Team to help answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: First Impression
on March 19, 2025
Posted by: BestphonesSamsung
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers exceptional quality and performance. It's a premium device built to last, with a stunning display, a versatile camera system, and top-tier performance. Whether you're a power user, a photography enthusiast, or someone who simply wants the best smartphone experience, the S25 Ultra is a strong contender. Its quality and performance make it a true flagship device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MypreferentSamsungS
on March 19, 2025
Posted by: FlorS26st
[This review was collected as part of a promotion.] Especially play photo Phone game manually is perfect ilove!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Camera on a phone!
on March 19, 2025
Posted by: NINA0129
[This review was collected as part of a promotion.] I'm loving all the AI features on my Samsung S25 Ultra; it's super fast, and the camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is perfect for my job.
on March 19, 2025
Posted by: Jojhen
[This review was collected as part of a promotion.] It has a lot of new tech. The add brief and the seamless style. Its really perfect for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun filled and productive
on March 19, 2025
Posted by: earley207
[This review was collected as part of a promotion.] The amount of integration between apps is amazing. Phone is super fast and the display is spectacular. Haven't used the camera yet, but with the new specs going from my S22 Ultra to the S25 Ultra I'm expecting great things. The now brief is a nice touch in the morning getting started. It's quick access is a big plus, no searching for a news app or multiple apps for a quick update. Thank you Samsung for another high quality device to help me stay connected and productive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Took a chance and am glad I did...
on March 19, 2025
Posted by: DGraySC
[This review was collected as part of a promotion.] I've been a loyal Samsung user for years, most recently using the Z Fold 6. While I enjoyed the foldable design, I often found the narrow front screen challenging for typing. Enter the Galaxy S25 Ultra—a device I initially hesitated to switch to when I changed carriers. However, after making the leap, I couldn't be happier.
The fluidity and seamless integration of the S25 Ultra with my Galaxy Ring and Galaxy Watch Ultra is a game-changer. The enhanced UI, combined with flagship-level specs, creates an incredibly smooth experience. Pair that with how effortlessly it syncs with my Galaxy Buds Pro 3, and I've found myself in the perfect tech ecosystem for my daily needs. One of the standout features is the live translation tool, which is both impressive and incredibly useful for my work.
And then there's the camera—easily one of the best I’ve ever used on a smartphone. The clarity, even at high zoom levels, is outstanding, and portrait mode remains top-tier. The shutter speed is snappy with little to no delay, making it a fantastic tool for capturing moments on the go.
Finally, the new to One UI 7 "Now Brief" feature is a great way to get a quick view of what I have coming up, combining info from different apps seamlessly into a single interaction.
Final Verdict? The Galaxy S25 Ultra is a powerhouse—perfect for daily use, capturing stunning photos, and seamlessly integrating into a versatile tech ecosystem. If you're considering an upgrade, this phone is absolutely worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra personal opinion
on March 19, 2025
Posted by: Euk111
[This review was collected as part of a promotion.] I love it. Im going from the S22+ to the S25 Ultra.
It is amazing. The Gemini AI and the overall power of the phone and the camera. Ive not had any issues with it and honestly I love this phone to death. I dont usually case up my phone as well as put a screen protector but I had to for this phone. I wanna keep it as clean as possible.
It is amazing. The Gemini AI and the overall power of the phone and the camera. Ive not had any issues with it and honestly I love this phone to death. I dont usually case up my phone as well as put a screen protector but I had to for this phone. I wanna keep it as clean as possible.
Value
5
Written by a customer while visiting Samsung US