Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,368 Reviews)
Rating breakdown 6,368 reviews
5 Stars
5,449
4 Stars
767
3 Stars
98
2 Stars
25
1 Star
29
79%of customers recommend this product.
(
108 out of
136)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Significantly improved, decent power
on March 18, 2025
Posted by: engineeringvirtue
[This review was collected as part of a promotion.] Despite just modest hardware changes from S24 Ultra, the overall experience is tremendously better..especially with Photography or Google Gemini.
The CPU and graphics performance delivers hugely better battery life with less overheating.
Screen could have been better, but is very durable.
For the price, however, Samsung should have added much more memory and storage and a bigger main camera sensor.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone on the market!
on March 18, 2025
Posted by: JDOOD22
[This review was collected as part of a promotion.] The sleek design of the phone exudes sophistication and modernity. Its advanced camera system captures stunning photos and videos with remarkable clarity. The powerful processor ensures smooth multitasking and effortless performance. A vibrant display delivers an immersive viewing experience for media consumption. Exceptional battery life provides extended usage without frequent recharging.
11 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is perfect for me and my uses.
on March 18, 2025
Posted by: OldPhotoHound
[This review was collected as part of a promotion.] I love my Samsung S25 ultra. My deciding factor for the purchase of this phone was it's photo capabilities. I can get better pictures on this phone than with my DSL. Better pictures with a device I can slide in my pocket verses carrying a DSL, case and lens makes this phone a no-brainer. I had never purchased this size of phone before, however, it does fit in pants pockets which was a requirement for me. The size actually makes it easier for me to read content. I can see how this would be of great benefit to visually impaired people. I can multi task seamlessly across the web, open apps and my folders all while holding phone conversations and never miss a beat. It's like a massively quick computer that just happens to have phone capabilities as an extra. I have never had any issues with this phone. I've had it since right after it came on the market and I've never had to restart it do to some glitch that has occurred because it simply does not glitch. For the electronic illiterate like myself thats a huge benefit. It's easy to navigate too. I got a TB in storage and I appreciate never worrying about having to delete apps for memory space. I'm pretty sure this phone has sold me for life on Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still the Best
on March 18, 2025
Posted by: NYCARLITO
[This review was collected as part of a promotion.] I started using Samsung phones since Note 7 and fell in love with the tech, reliabilty and seamless ease. Years later with my S25 Ultra still as happy, so happy I also purchased 4 TVs, washer,dryer and Frig. SAMSUNG ALL THE WAY!!! SEAMLESS ACTIONS ACROSS AL PRODUCTS!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Functionality
on March 18, 2025
Posted by: xoALLENxo
[This review was collected as part of a promotion.] This phone has just about everything you could put into it out-of-box. I personally am a Samsung fan. Always appreciated their sleek modernistic approach to the products they deliver. I also have a bit of knowledge using phones so I'll root them after my finance option is paid through and edit the phone even further to have the ultimate functionality that it can deliver. The AI is nice for the customizational aspect I have used the phone for a week with it off, and on. I would much prefer the option to be on because of how I like to use the phone. As usual, I debloat my phone and the amount of bloatware is moderate this time around. Only a few traces of hidden menus and debugging software left in it. I do like the new security features but I disable them because I use ADP and need to have debugging options on. The developer menu is more robust as well, so pluses for that. The only real product flaw is the alarm clock snooze is on the bottom and the dismissal of alarm is center which is what I always press first. I have to check to see if their is a different layout option but I don't think so. Otherwise this is the best phone yet to date for functionality. Glad I waited to upgrade from the s22u.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery but issues with camera
on March 18, 2025
Posted by: ThomasP
[This review was collected as part of a promotion.] This phone boasts impressive features and performance. The battery life is truly exceptional, lasting all day on a single charge. However, the camera performance, while generally good, has a noticeable flaw. Close-up shots tend to appear fuzzy and lack detail, which is disappointing. Overall, it's a solid device with room for improvement in the camera department.
I can feel something on the phone vibrating like the phone is trying to change lenses or something.
Not good
Value
4
Response from Samsung USBy R&R Team, March 20, 2025
Hi ThomasP, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled that you are so pleased with the extended battery life of your device, and we would love to help you with the camera frustration you mention. We have provided a l ink to an article to help you with the different settings and features of your camera. We have also shared a link to a troubleshooting guide to help you with blurry pictures you mention if this experience continues. Lastly, we have provided a link to the Samsung Support Team if you would like additional assistance with any features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features!
on March 18, 2025
Posted by: DeUnstoppable
[This review was collected as part of a promotion.] I like the s-pen (although it doesn't have Bluetooth now). I'm able to use it to select images (screenshots) and annotate them and quickly send to friends or save for later use or jist select and copy text. I also take all notes from lectures using my s-pen and sometimes easily get some notes down with the screen off memo. I'm also able to hover my s-pen over messages in other languages with translate feature and it detects the language and translates. I used to brag about how I can sit my phone away and take pictures with friends without having to use a timer when just by clicking the s-pen when it had the Bluetooth which was something that always gets my friends who don't use Samsung. The Bluetooth will be great to have back.
The now bar is great because I can see everything actively going on like my music playing or a timer running without unlocking my phone. The now brief on there also gives me a summary of my calendar events and weather which is pretty cool.
I also like the circle to search feature which allows me to basically figure out anything I see by circling it and AI quickly does a search on it for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente teléfono
on March 18, 2025
Posted by: Jesus21
[This review was collected as part of a promotion.] Explorar las características del móvil despierta gran interés. Su diseño elegante promete una experiencia visual inmersiva. La potencia de su procesador asegura un rendimiento fluido en cada tarea. Las capacidades fotográficas ofrecen la posibilidad de capturar momentos con increíble detalle. Sin duda, es una opción atractiva para quienes buscan tecnología de vanguardia.
Value
5
Written by a customer while visiting Samsung US