Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,289 Reviews)
Open Ratings Snapshot
Rating breakdown 30,289 reviews
5 Stars
25,931
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
The Samsung galaxy s25 ultra is a great phone!!
on September 23, 2026
Posted by: El23Panda
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a great phone!! Extremely durable and reliable!! The battery in the Samsung Galaxy S25 Ultra lasts nearly all day on a single charge!! Watching TV shows and movies with the Samsung Galaxy S25 Ultra is amazing. It's crisp and clear and the audio is phenomenal!! I love this phone a whole lot!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey there El23Panda, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We love hearing how great you are finding your device, and that it has been so great for your streaming, and that the battery keeps up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on September 23, 2026
Posted by: Ssowe21
[This review was collected as part of a promotion.] I am so happy I chose this phone. I was going to wait but I can't imagine not having it now. Each feature is amazing and comes with ease to use. I have owned several Samsung products and plan to continue with Samsung for future ones.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey Ssowe21, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are finding this device so useful for your daily needs, and that it has been so easy to use. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far I love my Ultra S25. Love the camera.
on September 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose Samsung Galaxy Ultra S25. I'm still figuring out how to use to its full potential. Can't wait to see what it can do. For now watch movies and record my kids.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on September 22, 2026
Posted by: Jhossain
[This review was collected as part of a promotion.] I have samsung S25 Ultra for almost two years. I love this product. Everything is excellent in this phone. One improvement might be the battery. It drains little faster than other samsung devices I had. Picture quality is excellent. Improvement needed when sharing Picture with others and social media. Video quality needs little bit more improvement.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is all around the BEST
on September 22, 2026
Posted by: Love4Samsung
[This review was collected as part of a promotion.] I chose this phone because Samsung S Series has not let me down with the last 3 devices I purchased. Honestly THE BEST PHONES I've ever used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
All around great phone
on September 22, 2026
Posted by: TheReaper1
[This review was collected as part of a promotion.] I chose to get the Samsung Galaxy S25 Ultra as an upgrade from my S22 Ultra and it has definitely not disappointed. I have a couple of main selling points when it comes to getting a good phone 1 being the camera because I take a lot of pictures of my kids and 2 storage capacity. The camera on this phone is top notch which I always expect but it crazy how good phone cameras are these days. I like how they offer such large storage options now. I always have to have a minimum of 512gb because of pictures and videos. The battery seems to last a good while with normal daily use such as listening to music on YouTube and just texting or making calls. I always choose the Ultra models because of the screen size since I have larger hands and finger so I don't constantly hit the wrong buttons while typing and the size is just right for me. Also the screen is beautiful and vivid. My only real complaint is Samsung choosing to do away with the bluetooth feature for the S-pen because I used this feature quite a lot when taking picutres I would set the phone up somewhere for family pictures and it worked great with my S22 Ultra. Hopefully they will decide to add this feature back or at least sell a S-pen with the built in bluetooth so I can use that feature again. All in all it's a great phone and was definitely an upgrade. I have used Samsung phones for many years now and hope they will keep up the good work.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST GALAXY IVE HAD!
on September 22, 2026
Posted by: DoubleD
[This review was collected as part of a promotion.] Im so happy with my new galaxy! Started in the single digit model's and now I'm all the way to the S25 ULTRA!!! Im so glad I chose the Ultra. First time spoiling myself and not getting the basic model. Didn't even realize I had a stylus pen until it randomly fell out hah. I've been a Galaxy fan for years but this model definitely reminded me why I am. Hats off to the development team! Keep em coming!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Couldn't be happier!
on September 22, 2026
Posted by: Thekid
[This review was collected as part of a promotion.] I always bought Samsung Galaxy phones. One day I Chose to switch to a Google Pixel to try something new and I kept hearing how great the phone was.. well I regretted that decision almost immediately! The battery was horrible, camera was a joke, and trying to play games on it was almost impossible! So glad I went back to the brand that continues to bringing thee best products to the market!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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