Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,437 Reviews)
Rating breakdown 6,437 reviews
5 Stars
5,506
4 Stars
776
3 Stars
99
2 Stars
25
1 Star
31
79%of customers recommend this product.
(
111 out of
140)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Love the phone's features.
on March 17, 2025
Posted by: LinkMcCloud
[This review was collected as part of a promotion.] I love the seamless actions across the apps and use it every day with the AI. The S25 Ultra is a great phone and am very glad I bought it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent choice over all
on March 17, 2025
Posted by: Mob1223
[This review was collected as part of a promotion.] Easy access to all my apps. Download speeds are excellent. All my files in an easy access folder. 2 thumbs up on both front and rear cameras with great resolution in clear to no light. I've been an avid Galaxy user for years and still have my S3 in mint condition. As a construction worker this says a lot as far as durability and toughness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone overall
on March 17, 2025
Posted by: Tee2phone
[This review was collected as part of a promotion.] So far I have had the phone for almost two weeks. Still learning about the phone but my overall experience has been great.
I love some of the updates and don't like that they took the blue tooth from the s pen.
I love some of the updates and don't like that they took the blue tooth from the s pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great as usual
on March 17, 2025
Posted by: MemoAG
[This review was collected as part of a promotion.] New AI features like Now Brief, audio eraser or the easier way to edit pictures are amazing, and what about changing between apps faster! The battery lasts more than S24 and it's great.
I love the new quick panel, it's easier to use it.
Pictures we already new they were going to continue being amazing!
Screen brightness is awesome as well as the power you can feel having it in your hands!
I love the new quick panel, it's easier to use it.
Pictures we already new they were going to continue being amazing!
Screen brightness is awesome as well as the power you can feel having it in your hands!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 17, 2025
Posted by: thoma3ba
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse, featuring a 6.9-inch Dynamic AMOLED display with a 120Hz adaptive refresh rate for stunning visuals. Powered by the Snapdragon 8 Elite processor and 12GB RAM, it delivers seamless performance, with storage options from 256GB to 1TB.
The camera system includes a 200MP main sensor, a 50MP ultra-wide lens, and dual telephoto lenses (3x and 5x optical zoom), capturing detailed shots in various lighting conditions. AI-assisted features enhance multitasking and photo editing, though some inconsistencies have been noted.
With a sleek titanium frame, weighing 218g and measuring 8.2mm, the S25 Ultra maintains a premium design. The S Pen boosts productivity, but Bluetooth functionality has been removed. Battery life is solid with a 5,000mAh capacity, supporting 45W wired and 15W wireless charging, though Qi2 requires a separate case.
Overall, the S25 Ultra is a top-tier smartphone with excellent display, performance, and AI features, though camera and AI improvements are incremental.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Much improvement from S23
on March 17, 2025
Posted by: NoMoreApples
[This review was collected as part of a promotion.] The 5G Ultra is much better than my S23. Larger screen, better pictures, better graphics. So far, i have no use for the S pen.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hi there NoMoreApples, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the enhanced display size, camera quality, and display of your new phone. We would love to help you integrate usage of the redesigned S Pen. We have provided a link to an article to help you with the features and capabilities of this accessory. We have also shared a link to the Samsung Support Team to help answer any questions you may have as you continue usage of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on March 17, 2025
Posted by: Nemo213
[This review was collected as part of a promotion.] The screen is good and it's a perfect phone and it's state of the art
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 17, 2025
Posted by: Cgmixn
[This review was collected as part of a promotion.] Samsung please fix the tiny battery pecent meter that is hard to see and read. Also add better ringtones and notification sounds. Other than that great phone.
Value
5
Written by a customer while visiting Samsung US