Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,648 Reviews)
Rating breakdown 6,648 reviews
5 Stars
5,690
4 Stars
794
3 Stars
102
2 Stars
30
1 Star
32
78%of customers recommend this product.
(
113 out of
145)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
The features are remarkable, the quality is great!
on February 7, 2025
Posted by: Jason60
The military discount and trade-in bonus offer a substantial discount on my Samsung Flip.
Written by a customer while visiting Samsung US
Customer Rating
4
Ai
on February 7, 2025
Posted by: Tanvir
Very hard working phone Super cool this is my dream phone thanks to Samsung for this phone
Written by a customer while visiting Samsung US
Customer Rating
5
Great features! Awesome phone.
on February 15, 2025
Posted by: Anonymous
I am trade-in my Galaxy z6 for this awesome Galaxy S25 and can not wait to have it with me. It is a dream that I will be it real.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 27, 2025
Posted by: Natti13
from Florida
Expertise:Expert
I've had the s25 ultra for two weeks now. I upgraded from 22 ultra. I was hesitant to upgraded but I am happy with the phone. The only flaw i do not like the feature of being able to use the S pen to take use the camera. I feel like really help the samsung galaxy s ultras to stand out it's ashame it's no longer a feature. Wish there would be a upgrade that changes this.
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 28, 2025
Hi Natti13, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We would love to help you find the ways to have camera controls from a distance, and discover the features of your redesigned S Pen. We have provided links to an article to help you with the S Pen, and the full device manual to help you with the voice controls and hand gestures. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may arise during usage. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality better button reaction time better
on March 2, 2025
Posted by: Fritzy
[This review was collected as part of a promotion.] Phone Quality is better all features have improved in some way to the good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No add me feature in camera photography.
on March 4, 2025
Posted by: Wartum
I am not happy for the camera doesn't have "add me" feature. Expect next software update will have it solved.
Response from Samsung USBy R&R Team, March 4, 2025
Hi there Wartum, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 Ultra. We understand how important specific features are to you every day, and we would love to hep you maximize your experience every day. We have provided a link to an article to help you with the camera settings and features. We have also provided a link to the Samsung Support Team if you would like to work with them one on one to align the settings and use all of your desired features. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Inspiring Tech
on March 22, 2025
Posted by: BEJUBEZU
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerful and versatile smartphone that is perfect for people who want a device that can do it all. It has a great camera, excellent performance, and long battery life... I use my Samsung devices for a variety of purposes, including streaming movies and TV shows, playing games, browsing the web, checking email, taking photos and videos, listening to music, making calls, and using social media. I also use my Samsung devices for work and school because of the seamless action across apps. I use them to take notes, write papers, and do research. I especially love the audio eraser. I am very happy with my Samsung devices. They are powerful, versatile, and easy to use. I would recommend them to anyone who is looking for a great smartphone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic!
on March 25, 2025
Posted by: DutchV50
[This review was collected as part of a promotion.] Best phone I've ever had!
- Battery lasts more than 24 hours
- Fast charging
- Large easy to read screen
- Having the option to use the pen for drawing, data input...etc.
- Processes extremely fast
- Seamless actions across apps
- Easily connects with blue tooth devices
- Lots of options for screen/lens and overall case protection/ decoration
Yes, the best phone I've ever had!
- Battery lasts more than 24 hours
- Fast charging
- Large easy to read screen
- Having the option to use the pen for drawing, data input...etc.
- Processes extremely fast
- Seamless actions across apps
- Easily connects with blue tooth devices
- Lots of options for screen/lens and overall case protection/ decoration
Yes, the best phone I've ever had!
Value
5
Written by a customer while visiting Samsung US