Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,195 Reviews)
Rating breakdown 10,195 reviews
5 Stars
8,732
4 Stars
1,154
3 Stars
184
2 Stars
66
1 Star
59
79%of customers recommend this product.
(
318 out of
403)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Have to get use to.
on March 12, 2025
Posted by: Radjr145
[This review was collected as part of a promotion.] My setup did not transfer as easy as previously. Been time consuming getting this phone usable. Still have an issue with Samsung wallet. Wallet works, just not as easy to access. Little things that are not the same which is probably just me getting use to. Will give a one time.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hi there Radjr145, thank you for your feedback on your new Samsung Galaxy S25 Ultra. We understand how frustrating it can be when you are attempting to setup and do the initial usage of a new device and that does not align to your expectations. We are happy to hear you have been able to transfer all of your data, and are now exploring the enhanced features and capabilities. We have provided a link to the full device manual to help you with the settings, and learning how best to integrate the features in to your usage. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best Samsung phone
on March 12, 2025
Posted by: Kev095
[This review was collected as part of a promotion.] I like everthing about the phone but the best of the best is the 6.9 inch display and it looks awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Owned
on March 12, 2025
Posted by: Chris23John
[This review was collected as part of a promotion.] Easily the best phone I've ever owned. The apps and overall speed and smoothness and seamless actions across apps of the phone is great. The AI integration is amazing. I was skeptical of it at first but I see now when done right AI is a great tool. The upgraded camera is nice too. I've gotten multiple compliments on the crafty of my pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 12, 2025
Posted by: Jackie
[This review was collected as part of a promotion.] I use this device daily to stream my favorite Prime Video shows and social media. I also love how seamless actions across apps are and the Audio Eraser feature. Its definitely a must have device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on March 12, 2025
Posted by: Littlelordviper
[This review was collected as part of a promotion.] The phone has a great battery life amazing new features with Ai able to help assist with other features on the phone and the sound and picture quality is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI is amazing on this phone.
on March 12, 2025
Posted by: Starsfinders
[This review was collected as part of a promotion.] I'm very happy with my new S25 Ultra. I didn't expect these AI features, especially the amazing noise isolation and audio eraser. It saved me a lot of time, as I used to use a lot of apps for this feature, and now it's available at the touch of a button.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refined in form, enhanced in function
on March 12, 2025
Posted by: Tinkerer
[This review was collected as part of a promotion.] Photography, videography, and audio: enhanced editing tools and AI tools improve on an already phenomenal experience.
OneUI and Android 15: still acclimating to some changes (UI, added features), but pleased with the refinements.
Seamless actions across apps, access to full G-Suite (Gemini Enhanced), and cross-device integration (tablet, watch, Windows, Buds). Hopeful that other developers leverage the Now Brief feature to fully realize its usefulness in their apps.
Pen-based input with stylus is vital to me, and notetaking capabilities are unmatched on any other platform (except pencil and paper, of course!).
Enterprises would do well to consider this device for its security, granular manageability, and durability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent.
on March 12, 2025
Posted by: Dane2Sara
[This review was collected as part of a promotion.] I use phone for everything. From pictures to work and everything possible. I love this phone.
Value
5
Written by a customer while visiting Samsung US