Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(17,908 Reviews)
Rating breakdown 17,908 reviews
5 Stars
15,465
4 Stars
1,935
3 Stars
313
2 Stars
96
1 Star
99
84%of customers recommend this product.
(
605 out of
723)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
SLIM and AI feature on top-notch
on February 28, 2025
Posted by: NOTEUSER
[This review was collected as part of a promotion.] I have been Note user past 8 years , from NOTE 10 to 23 ultra and all the way upgraded to 25 ultra . Slimmest and more premium build device , AI enabled is top notch . I have been using this device for more than a week and I love it . Big plus: Slim and premium build, smoothness, camera and AI.
I would recommend all the note user to give a try 👍.
I would recommend all the note user to give a try 👍.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek
on February 28, 2025
Posted by: Molly C
from Brooklyn Ny
Expertise:Intermediate
Glad I switched. Worth buying. Great features, most amazing picture quality.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
From iPhone to Pixel to Galaxy
on February 28, 2025
Posted by: Racattacks
[This review was collected as part of a promotion.] I had used Galaxy phones in the past and had always loved them, a while back family got me to switch to an iPhone, and it just didn't feel right. Went back to Android trying a Pixel and it was better but not right, now I'm back on a Galaxy and I feel at home. The S Pen has been great to take quick notes at work or about, the cameras are stellar, and the synergy with other Samsung devices like my watch, or TV is unparalleled. The S25 Ultra is quick battery lasts me at least 2 days of use and charges quick when I need it to. I'm glad to be back on Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Challenging but I love it
on February 28, 2025
Posted by: DANCEALONG
So far the phone has blown my mind. I come across something new everyday. Since being a senior I don't have the advantage of being around tech savvy friends. Everything is new to me. I also don't use my computer and programs everyday since retirement. I miss keeping up but love retirement.
Written by a customer while visiting Samsung US
Customer Rating
4
Well rounded, down to the flat screen
on February 28, 2025
Posted by: infinitytec
[This review was collected as part of a promotion.] The good:
It's a Samsung Galaxy phone. Of course it's good. I came from a well-used S22 Ultra, so things are quite familiar. Most of the differences are software.
The cameras are quite nice.
The bad:
Some software changes are not great. The notifications are so large now that it is more difficult to find what I am looking for with persistent notifications.
A bug is affecting how my home screen functions, making me lose shortcuts.
Now Brief is neat, but doesn't integrate with the 3rd-party apps I am used to using, so I am unsure that I will keep it.
The ugly:
Samsung seems to have dropped the ball on innovation. The Z Fold has hidden its internal camera for a few years now. This phone still has it. While the upgraded 50MP 0.6x camera is nice, we still only have a 10MP 3X sensor, like what was on the S21 Ultra. While the 50MP 5X camera is likely more useful than the old 10MP one, I miss the 10X zoom which was fun to take pictures of airplanes with.
It's a Samsung Galaxy phone. Of course it's good. I came from a well-used S22 Ultra, so things are quite familiar. Most of the differences are software.
The cameras are quite nice.
The bad:
Some software changes are not great. The notifications are so large now that it is more difficult to find what I am looking for with persistent notifications.
A bug is affecting how my home screen functions, making me lose shortcuts.
Now Brief is neat, but doesn't integrate with the 3rd-party apps I am used to using, so I am unsure that I will keep it.
The ugly:
Samsung seems to have dropped the ball on innovation. The Z Fold has hidden its internal camera for a few years now. This phone still has it. While the upgraded 50MP 0.6x camera is nice, we still only have a 10MP 3X sensor, like what was on the S21 Ultra. While the 50MP 5X camera is likely more useful than the old 10MP one, I miss the 10X zoom which was fun to take pictures of airplanes with.
And I must address the S-Pen downgrade. This is not a cheap phone. I used my S22U's S-Pen mostly as a remote shutter. Without Bluetooth in the S-Pen, I don't have that option. It's disappointing.
So, in conclusion: I have problems with this phone, largely due to buggy software and questionable design choices, but it's still a really, really solid phone. I would have not purchased it had my S22 Ultra not been falling apart. If you are on an S21 or newer, it's probably best that you stick with your current phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps the tradition of excellence
on February 28, 2025
Posted by: BhullIT
[This review was collected as part of a promotion.] It's a great upgrade from my Note20 (which was still great).
I love the AI feature which allows easier capture of screen contents without the precision of the stylus.
The Now Brief keeps me up to date with the latest news.
The Audio Eraser is great to clear up audio and remove annoying background noises.
Apps load fast and I love the seamless actions across apps.
I am a hobbiest and love to tinker with tech. This phone will last me a couple of years for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SO FAR SO GOOD!
on February 28, 2025
Posted by: KINGREESEITALIO
Expertise:Expert
TBH I DIDNT CARE HOW GREAT OF A PHONE IT WAS OR HOW MUCH BETTER IT WAS THAN PREVIUOS DEVICES I HAD MY MIND WAS MADE UPIM WAITING FOR THE S26 ULTRA !I TOLD MYSELF I HAVE THE 24 ULTRA ! ,ITS PERFECTLY FINE! I DONT NEED THE S25 ULTRA! .......SO THAT LASTED ABOUT 3 WEEKS LOLOLOLOL BUT IM GLAD I UPGRADED IM LOVING IT SO FAR !!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and efficient phone.
on February 28, 2025
Posted by: Ch3ssie
[This review was collected as part of a promotion.] The s25 ultra is blazing fast with surfing the web. I have not experience any issues with any of the apps that I use. I use the phone everyday to play music while I drive and have not had any issues with playing music through Bluetooth. Calls are clear and there are no issues with sending or receiving text messages. I am still learning how to use the integrated AI and I can see how it can be useful.
Value
5
Written by a customer while visiting Samsung US