Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,588 Reviews)
Rating breakdown 15,588 reviews
5 Stars
13,455
4 Stars
1,683
3 Stars
279
2 Stars
86
1 Star
85
82%of customers recommend this product.
(
480 out of
582)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Powerful and fast
on March 10, 2025
Posted by: Raminogue
[This review was collected as part of a promotion.] Phone does everything you want fast. Takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 10, 2025
Posted by: ImRichSnitch
[This review was collected as part of a promotion.] First time in a long time I got a new phone could not be happier not to big not to small perfect the pen does so much still finding out how to do some functions but over all love it easy setup especially if you already have samsung galaxy devices pairs easily to mt watch and buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome quaility
on March 10, 2025
Posted by: Kisan15
[This review was collected as part of a promotion.] Very great. Awesome performance. I love that it install applications very fast than previously phones.
Camera has good quality and great new features.
Charging is also very fast.
Camera has good quality and great new features.
Charging is also very fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the screen and response time
on March 10, 2025
Posted by: Oldschoolpublicschool
[This review was collected as part of a promotion.] It's just been an easy transition. Definitely an upgrade. Love the internals and just how it functions. Speed along with clean seamless look. Very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 10, 2025
Posted by: doodles
[This review was collected as part of a promotion.] The S25 ultra is amazing speeds are fast seamless app entry makes watching movies or playing games fun and easy the high definition resolution is awesome better than my television. I highly recommend buying one for yourself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Goods & bads ,
on March 10, 2025
Posted by: Wayne297
[This review was collected as part of a promotion.] Over all not a bad phone , not as impressed as I expected, the flashlight is garbage , the batter life is decent , I like how the phone looks , but its had its problems , completely froze and wouldn't let me restart it or anything 2 weeks after owning it , and other minor issues ,
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hi Wayne297, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall pleased with the features and usage of your new phone, and we would love to help you resolve the occasional frustrations you mention experiencing and have the best possible experience with your device. We have provided links to a few articles to help you with the freezing at your convenience. We have also shared links to troubleshooting guides to help you with the battery life, and to the full device manual to assist you with the additional settings like your flashlight. Lastly, we have provided a link to the Samsung Support Team if you would like to discuss any additional minor frustrations you mention. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra, the cool phone
on March 10, 2025
Posted by: Jerry2Cool
[This review was collected as part of a promotion.] This phone is the best ever! This phone is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on March 10, 2025
Posted by: ImpressedUser
[This review was collected as part of a promotion.] I previously had a S22Ultra. I waited for the Galaxy model that would have satellite messaging and a good but of upgrades from my previous model.
This phone is nothing short of impressive. I love the AI features, it operates very quickly without lag, camera takes amazing photos and the weight is significantly improved.
It also pairs amazing with the buds pro 2.
Both upgrades were much needed and well worth it.
Me and my husband have been recommending it to anyone who asks.
If your on the fence know it's definitely worth it.
This phone is nothing short of impressive. I love the AI features, it operates very quickly without lag, camera takes amazing photos and the weight is significantly improved.
It also pairs amazing with the buds pro 2.
Both upgrades were much needed and well worth it.
Me and my husband have been recommending it to anyone who asks.
If your on the fence know it's definitely worth it.
Value
5
Written by a customer while visiting Samsung US