Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,085 Reviews)
Rating breakdown 20,085 reviews
5 Stars
17,241
4 Stars
2,181
3 Stars
385
2 Stars
124
1 Star
154
86%of customers recommend this product.
(
1,069 out of
1,243)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
FASTER, BRIGHTER, LIGHTER
on February 18, 2025
Posted by: Saatanaomega
[This review was collected as part of a promotion.] Now brief is very helpful, traffic news, weather, all sorts of other things pop up too,
Speed is FAR faster, though the battery is the same it's been optimized to last longer
Speed is FAR faster, though the battery is the same it's been optimized to last longer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra - pretty fancy
on February 18, 2025
Posted by: OGJoker
[This review was collected as part of a promotion.] The new UI is rather nice, the AI aspect is turning out to be neat. Not essential at this point, but that may change depending on future updates/integration. The "Now Brief" feature is pretty useful. It helps me plan my day around meetings and events. I took off an entire star only due to the fact the pen isn't Bluetooth anymore - limiting functionality and "flexing rights" when showing to a non-samsung user. Home Up and Good Lock are proving to greatly improve customization on this phone in particular. I thoroughly enjoy my S25 Ultra and would recommend it to anyone.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey OGJoker, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the Galaxy AI features as a whole, especially with Now Brief. We understand that the updates to the S Pen can take some adjustment time, and we have provided a link to an article to help you integrate the usage in your routine. We have also provided a link to your device manual that will help you integrate voice controls and hand gestures in to your usage as a replacement for some S Pen features. Lastly, we have provided a link to the Samsung Support Team to answer any questions or help you align your new device to your preferences if you wish. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy s25 ultra
on February 18, 2025
Posted by: TheeMonty
[This review was collected as part of a promotion.] It is a very well built phone, excellent screen quality and such, however the low light and night photos aren't the best. The 8k video comes out grainy and the low light photos lack luster. Also would of been nice to have the bluetooth S pen...Otherwise great phone! Definitely can't wait for next year's!
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hi there TheeMonty, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are finding your device to be well built of overall of good quality. We have provided a link to an article to help you with both the redesigned S Pen usage, and the camera features and settings to help you capture the best possible photos and videos in dim lighting. We have also provided a link to the full device manual to help you with hand gestures and voice commands you can use with the device to replace some S Pen functionality. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone! Prior owner of s22 and s23 Ultras
on February 18, 2025
Posted by: Doc4samsung
[This review was collected as part of a promotion.] As a disabled military veteran,I find the accessibility features for vision and hearing on this Samsung phone incredibly valuable. The DEX feature is particularly impressive, allowing me to use the phone like a small computer while lying in bed. It's amazing and provides all the features I need of a small computer, except for gaming, which I don't do at all. The phone's seamless action across apps and the ability to have many apps open simultaneously are fantastic. I do use the RAM boost from memory. The audio eraser feature is pretty cool, especially when dealing with photos or videos for social media. Streaming, especially on YouTube, has been flawless for me.Being able to talk to the phone makes it very easy to use, which isa significant advantage. Overall, for me being a veteran disabled at that, this phone is amazing. I see a lot of friends of mine that are of my age group who don't really care about technology. They just want easy use. But being able to talk to a phone is easy to use lol. 1 am very grateful to Samsung for their excellent products, including my TVs, watch, earbuds, and soon-to-be appliances. I've always used Samsung phones, and they are superior to any other phones I've used. wish the phone still had the Bluetooth stylus, and the charging isn't as fast as I would like it to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Excited!
on February 18, 2025
Posted by: LadyVirgo
[This review was collected as part of a promotion.] I was coming from the galaxy 23 ultra and this one came just in time because I needed an upgrade with my camera. The picture quality on the 25 ultra is AMAZING along with the video quality. Plus I really like the little touches with Gemini that I am learning more about. I like how I am able to interact with it and how it can help me while I am doing tasks or while I am driving. I am looking forward to the future with this phone and where it will take us.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 18, 2025
Posted by: Donfredrico
[This review was collected as part of a promotion.] The new body of the phone is great with the rounded corners. Makes it much easier to sit in the hand. With the new 7 UI makes it even better to customize the phone the way you like it. It's a great for a person coming to the android family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Phone
on February 18, 2025
Posted by: GCUGIRL2019
[This review was collected as part of a promotion.] I love the curve of the corners of the phone. I love the color. I got the blue one. I love the size, the camera. It was very easy to setup and transfer from my old phone. I also love the new 7.0 software.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
performance is super fast and seamless
on February 18, 2025
Posted by: Jabara
[This review was collected as part of a promotion.] I'm absolutely loving my new S25 Ultra! The camera quality is insane, battery life is impressive, and the display is stunning. The performance is super fast and seamless. Overall, it's exceeded my expectations in every way. Highly recommend!
Value
5
Written by a customer while visiting Samsung US