Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,350 Reviews)
Rating breakdown 10,350 reviews
5 Stars
8,871
4 Stars
1,167
3 Stars
186
2 Stars
67
1 Star
59
80%of customers recommend this product.
(
333 out of
418)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The greatest phone samsung ever did
on April 6, 2025
Posted by: Love2lol
[This review was collected as part of a promotion.] I had the samsung S23 ultra then I traded it to the new s25 ultra. I must say that the overall performace got better. The new non-reflective screen really makes the experience smooth and easy. I would also mention the new processor samsung added to this phone is a monster even though people complained that there is other android phones who used it and it was a big fail. Samsung thought about everything in terms of heating, storage, ram and graphics to pair with that processor which turned out perfect.
Value
5
Response from Samsung USBy R&R Team, April 23, 2025
Hi there Love2lol, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the upgraded features of the display and capabilities of your new device. We hope you have had the opportunity to explore the features of Galaxy AI, and we have provided a link to the full device manual to assist you. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
So sleek. Huge upgrade in design and functions
on April 6, 2025
Posted by: Gardengnome
[This review was collected as part of a promotion.] I was hesitant to upgrade from my S22 Ultra...even though it was a few generations old, I just didn't see any clear advantages in getting the newest model until I held it in my hand and instantly felt them: a much flatter design, seemingly nicer glass, and overall feel. The most exciting part for me is the new 50MP ultrawide, which enables taking super-detailed macro pictures with ease, something that was limited with the 13MP S22 and missed from the dedicated macro lens on the Note I had before.
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Gardengnome, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the upgrade to your device from your previous phone. We are so happy to hear that you are so pleased with the enhanced camera features for your detailed macro photos. We have provided a linkt o the full device manual to help you integrate additional features of Galaxy AI and photo editing in to your usage. We have also shared a link to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Truly amazing
on April 6, 2025
Posted by: BeachBum
[This review was collected as part of a promotion.] I love my s25 ultra. It's seamless actions across apps is flawless. The screen is truly amazing. You can customize your phone to make it truly yours. I was scared to come over to samsung. Once I started to explore my phone I found it to be very easy to play with it. Camera quality is amazing. Love taking pictures with my family or out by the beach.
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there BeachBum, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are so pleased with the usage and capabilities of your device and finding it so great for a range of daily tasks. We have provided a link to the Samsung Support Team to offer one on one assistance with any questions that may come up as you continue using your Ssamsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
All good.
on April 14, 2025
Posted by: George
Great phone.and easy to use.hurry in and get yours.
Response from Samsung USBy R&R Team, April 15, 2025
Hi George, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the usage of your new device. We have provided a link to the full device manual to help you further explore the capabilities of your device, especially the features of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you with any questions that may come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy masterpiece
on April 21, 2025
Posted by: Slickrick
Samsung Galaxy is well design with a beautiful design likely to use it for years while Samsung world 🌎 is building masterpieces look like SAMSUNG GALAXY beyond the planets
Response from Samsung USBy R&R Team, April 22, 2025
Hi there Slickrick, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the usage of your new device, and also always so thrilled with your Samsung products. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your devices. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Work good 👍 👌 😊✨️ 🦄 👍 👌 😊✨️ 🦄👍 👌 😊✨️ 🦄
on April 25, 2025
Posted by: Old3
Amazing product 👌 👏 ✨️ 🙌 ❤️ 👍 👌 😊✨️ 🦄👍 👌 😊✨️ 🦄👍 👌 😊✨️ 🦄
Response from Samsung USBy R&R Team, April 30, 2025
Hi Old3, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are finding this device to be so amazing and how well it works for your needs. We hope you have found the opportunity to explore the features of Galaxy AI, and we have provided a link to the full device manual to help you explore at your convenience. We have also provided a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
A titanium punch punishing competition.
on May 6, 2025
Posted by: Luv2shop
from San Sancisco, CA
Expertise:Beginner
I finally purchased a fine titanium structured design strong Hefty in the fall and last month it has lasted this long and more than pleased just really happy unhackable no disturbances I can record music I can't take care of my edits my private files remain private
I would recommend this to a friend!
Response from Samsung USBy R&R Team, May 6, 2025
Hi there Luv2shop, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the usage of your new device, and finding it so useful for creating and storing your music and keeping it secure. We have provided links to resources to help you fully discover the capabilities of your device including Galaxy AI, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Great tools
on May 17, 2025
Posted by: CJthemagicman
from Omaha, NE
Expertise:Intermediate
Great service and more cool is the number is Great too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Hey CJthemagicman, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the usage of your new phone. We have shared links to resources to help you discover additional features, integrate them in to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US