Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,885 Reviews)
Rating breakdown 28,885 reviews
5 Stars
24,753
4 Stars
3,230
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Has a phenomenal cámara
on August 14, 2026
Posted by: Kat2424
[This review was collected as part of a promotion.] Has a phenomenal camera, the bedt one ive had so far. But i will say the screen broke and it was very expensive to fix. Screen was too easily broken and too expensive to fix and so i got stuck with an expensive phone phone i wouldnt fix.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
NOT USER FRIENDLY, DUMB PHONE, RIDDELLED WITH PROB
on August 14, 2026
Posted by: Donewithsamsung
Expertise:Expert
Samsung may think they are putting more technology in these phones, but they are just making them STUPID. Every new generation is worse, less use friendly, AND RIDDELLED WITH GLITCHES AND ISSUES. DUMB STUPID "SMART"PHONE CAN'T EVEN MAKE THE SCREEN BRIGHTER, BC OF SYSTEM OVERRIDES STRAIGHT GLITCHES. SAMSUNG S 22 IS TRASH AND THIS S25 IS EVEN WORSE !
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 17, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it is when your device is not meeting your expectations. We have provided a link to the full manual for your device to help you customize the settings of your device that you mention causing frustration. We have also provided a link to the Samsung Support Team to assist you with any features you believe are not operating as intended, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on August 14, 2026
Posted by: Avalon234
[This review was collected as part of a promotion.] An absolute game changer phone! This phone is perfect for any task weather it be gaming or everyday usage. Hasent slowed down after 1 year of heavy use on bit. I choose samsung everytime!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product fast processors and runs like a champ
on August 14, 2026
Posted by: Howie4293
[This review was collected as part of a promotion.] I chose s 25 ultra because it was thee best phone to have runs good battery last forever I have never had an issue with this phone since I gotten it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Phone for Me
on August 14, 2026
Posted by: LovelyMiasma
[This review was collected as part of a promotion.] I previously had the Samsung Galaxy 24 Ulta and I cant be happier that I chose to upgrade! The camera quality has much more depth and the phone itself runs smoother and faster! The storage is easy to clean and storing files is much easier. It is also easier to find files that you have stored aswell! The phone updates also keep the phone feeling new and up-to-date! 10/10, I would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life!
on August 13, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I chose to stick with Samsung electronics many many years ago! Nothing and no one can change my mind!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had!
on August 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the s 25 ultra because its fast speeds and top specs like its awesome camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good
on August 13, 2026
Posted by: Vipervlad
[This review was collected as part of a promotion.] I never had and issue with my phone, and I use it all day long and never get any difficult or problem
Value
5
Written by a customer while visiting Samsung US