Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(10,166 Reviews)
Open Ratings Snapshot
Rating breakdown 10,166 reviews
5 Stars
8,703
4 Stars
1,152
3 Stars
184
2 Stars
66
1 Star
61
79%of customers recommend this product. 
(
318 out of 404
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Another great Samsung phone
on March 10, 2025
Posted by: LongTimer
[This review was collected as part of a promotion.] I upgraded to this phone, the S25 Ultra have enjoyed it for 2 months now. It's worked great and especially with the seamless action across all the apps. The "Now Brief" app is great for choosing any or all of the options for news and events, whether you use it for morning, midday, evening or all of them through the day. I use the phone for gaming, streaming videos, watching movies and sports. I've loaded it with hundreds of apps and they all work great, how many amount of storage is amazing. Using the AI features, recording so many videos and all the options available are wonderful. After recording videos you have the option to use "Audio Eraser" to cut down or remove background noise that is too loud for use in the videos you record is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features
on March 10, 2025
Posted by: Clone370
[This review was collected as part of a promotion.] The best phone I could of ever invested in, great size, camera and amazing battery could have never gone wrong with Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
You gotta bring back the bluetooth
on March 10, 2025
Posted by: HostCrtique
[This review was collected as part of a promotion.] All the other features are kool but we need the bluetooth galaxy. No more cutting corners
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone I ever had in my life.
on March 10, 2025
Posted by: Viejochaz90
[This review was collected as part of a promotion.] Aspects to be considered for Qualification:
* Performance:
* The Snapdragon 8 Elite processor provides exceptional performance for games, multitasking and demanding applications.
* Camera:
* The camera system offers great versatility and image quality in various lighting conditions.
* Screen:
* The AMOLED 2X display is bright, crisp and offers an immersive viewing experience.
* Design and Construction:
* The elegant design and titanium frame give it a premium and durable feel.
* Software and functions:
* One UI 7 based on Android 15, offers a seamless and customisable user experience.
* AI features add value and improve the overall experience.
* Battery:
* The 5,000 mAh battery offers good range, and fast charging allows it to be recharged quickly.
For a more accurate rating, I recommend:
* Consult analyses and reviews by technology experts.
* Compare the S25 Ultra with other high-end phones on the market.
* Consider your own personal needs and preferences.
I hope you find this information useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game-changing Phone!
on March 10, 2025
Posted by: Tentaphil
[This review was collected as part of a promotion.] Now Brief is amazing for seeing whatever you need to on your lock screen. If you are playing music it shows the song and controls for it. It you have navigation on Now Brief will show directions. One UI 7 is very fluid and fast. The phone itself takes great pictures and also has crazy cooling and performance!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I don't notice the difference from the s24 Ultra
on March 10, 2025
Posted by: ZenMonkey
[This review was collected as part of a promotion.] The change is so subtle that I really don't know why I upgraded. Maybe there are a ton of new features, but nothing that sticks out at me.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 11, 2025
Hey there ZenMonkey, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that new devices take time to fully explore the new and enhanced features, and adjust the settings to align to your preferences. We have provided links to the full device manual and the Samsung Support Team to help you with this exploration. We also have great video tutorials and an interactive simulator to help you with the features as well. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Favorite phone yet
on March 10, 2025
Posted by: RacheyH
[This review was collected as part of a promotion.] This is my favorite phone I've ever owned. I thought the stylus was going to be a novelty that I would just forget about after a week or so, but I use it every day. The device has been great, good speed, good camera, and fun ai options to play with. My only complaint is I wish it was a tiny bit smaller, I do have trouble navigating things one handed when the icons are near the top half of the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and smooth!
on March 10, 2025
Posted by: Odin6913
[This review was collected as part of a promotion.] Great phone, great speed, smooth functioning. I'm very happy with my upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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