Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,649 Reviews)
Rating breakdown 15,649 reviews
5 Stars
13,515
4 Stars
1,686
3 Stars
279
2 Stars
86
1 Star
83
83%of customers recommend this product.
(
486 out of
587)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Former Pixel User is Glad They Switched
on March 3, 2025
Posted by: Mrmidnight
[This review was collected as part of a promotion.] I came over from the Google pixel 9 Pro xl. The Samsung Galaxy s25 Ultra beats that phone hands down and I am absolutely shocked. I find myself using the now brief feature three times a day, and I really like how the AI features on this phone are functional but not thrown in your face like they are on other phones. The audio eraser feature in the camera is better in my opinion than the audio eraser on Pixel devices. I really like how the AI features are on device. Up until the moment that I got this phone I was kind of on the fence on whether or not I actually wanted it and I am glad I made the change.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is epic!
on March 3, 2025
Posted by: Tim4818
[This review was collected as part of a promotion.] This new phone boasts impressive advancements in mobile technology. The sleek design feels comfortable in hand and exudes a premium quality. Its stunning display offers vibrant colors and incredible clarity. Performance is incredibly smooth and responsive, handling demanding tasks with ease. Overall, this device sets a new standard for mobile excellence. I LOVE IT!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This model is the best in the world
on March 4, 2025
Posted by: BMW2025
[This review was collected as part of a promotion.] there are so many different good features. buy this phone you won't regret it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible device
on March 4, 2025
Posted by: Eric
from Fort Worth, TX
Expertise:Expert
I preordered mine and got it early, and I love this phone! Coming from the Google pixel line it's like night and day. The cameras are amazing and the software is so clean and easy to use. after a full month of use I have had no issues and have loved using this phone every day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Heat up quickly
on March 4, 2025
Posted by: Moemai
[This review was collected as part of a promotion.] I may have to ask for change the product, it heat quickly and seems dangerous.
Value
4
Response from Samsung USBy R&R Team, March 7, 2025
Hi there Meomai, we appreciate you sharing your experience with your new Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link below to a troubleshooting guide to help you resolve the matter with the temperature of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and watch
on March 4, 2025
Posted by: TeaBone
[This review was collected as part of a promotion.] Great phone..
I doo more on my phone and watch than ever. I dont know what ill do without them both
I doo more on my phone and watch than ever. I dont know what ill do without them both
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!!
on March 4, 2025
Posted by: Cawgirl
[This review was collected as part of a promotion.] Seamless efforts across apps. Ease of use is absolutely astonishing! Been a Samsung girl my whole life and this is the best by far! Can not wait to see what's next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything an old Note user could ask for!
on March 4, 2025
Posted by: TargetGalaxyClient
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is hands down the best smartphone I’ve ever used. Everything about it feels futuristic, from the seamless actions across apps to the ridiculously smooth 120Hz display. I can start something in one app and continue in another without missing a beat—it’s like the phone just knows what I need next.
One of my favorite features is Now Brief. Instead of digging through notifications, it gives me a quick, smart summary of my day—reminders, important messages, and updates—all in one clean, easy-to-read view. It’s like having a personal assistant built into my phone.
And let’s talk about Audio Eraser—this is a game-changer for anyone who records videos or voice notes. Being able to remove background noise after recording is a lifesaver, especially when capturing moments in a noisy environment. The results are shockingly good.
Of course, the camera is unreal—crystal-clear zoom, next-level night mode, and pro-level video tools. Add in all-day battery life and insane processing power, and this phone is the ultimate productivity and creativity tool. Samsung truly outdid themselves with the S25 Ultra!
Value
5
Written by a customer while visiting Samsung US