Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(29,944 Reviews)
Open Ratings Snapshot
Rating breakdown 29,944 reviews
5 Stars
25,691
4 Stars
3,381
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
I love Samsung
on September 25, 2026
Posted by: BondFamily
[This review was collected as part of a promotion.] I can't even count the ways or reasons why I continue to go back to Samsung phones. I have owned every Samsung galaxy s series phone starting with the s3 and from what I have gathered is the durability, functionality, and quality of my phones is always what brought me back to Samsung. I chose Samsung because the performance has always kept up with me and the battery life truly is all day.
Now are there features that are missed that aren't provided from previous series, absolutely! But the features we do have now, is amazing p
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my galaxy S series
on September 25, 2026
Posted by: Bignik735
[This review was collected as part of a promotion.] I really like my Samsung Galaxy S25 because it works for so many parts of my day. I use it for work, shopping, streaming, and listening to music, and it’s easy to move between everything I need to do. The features feel practical for me, and I especially like using the stylus when I want to jot something down or navigate more precisely.
I had a Galaxy Flip for a while, and I enjoyed trying something different, but it was short-lived. I missed the familiar feel of the S series, so I went back. The S25 is simply a better fit for how I use my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Can never pass up a "note" series
on September 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've always loved these phones as they combine so many features into one device that you can't get. Its basically a laptop and notebook all in one. The note line of phones has always been my go to as a busy mom that works while keeping up with the day to day of life. Events? No problem. Grocery list or any list for that matter? Also no problem. Notebook for school or important meeting? You bet. It does it all. Not to mention all the other features the phone has
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING PHONE
on September 25, 2026
Posted by: BubblyRose11
[This review was collected as part of a promotion.] I chose this device because the camera and the photo quality is phenomenal. I absolutely love how I'm able to zoom so close to the moon and stop take excellent quality pictures. This will not be the last damaging galaxy device for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Phone Has Everything for my Daily Tasks
on September 25, 2026
Posted by: TechUser
[This review was collected as part of a promotion.] This is my first Galaxy series phone and I am glad I chose it to be the first. It has been an every day carry magical tool for me. I am still discovering new things with the AI features such as: photo enhancing, data lookup, system control, and more. The Galaxy S25 Ultra is very snappy and has great battery life. It has also been great for playing games and watching videos, even with the split screen. And the nicely built-in S pen has been very helpful for note taking and drafting diagrams.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra This product is fantastic!
on September 24, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose this model primarily due to its privacy screen function and found that to be an excellent performing feature among many in this flagship offering from Samsung. I come back to Samsung year after to update to the latest model to enjoy all the updated features and benefits and have never been disappointed!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I chose the s25 ultra for the camera feature.
on September 24, 2026
Posted by: Jdredneck1
[This review was collected as part of a promotion.] I chose the S25 ultra, for the camera features. Over all, it is pretty good. Sadly it can't take good enough pics or high enough frames/settings to catch great picks of Rollercoaster rides.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 25, 2026
Hey there Jdredneck1, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you adjust the camera settings to help capture the best possible photos and videos regardless of your environment. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone with many features.
on September 24, 2026
Posted by: Love2own
[This review was collected as part of a promotion.] I use it alot for chatting, social media and work related issues like looking at my emails and responding to clients and coworkers. I take pictures with it and upload to clients, friends and colleagues. The phone is fast and the features are very good. It can hold alot of apps and let's me control some automated stuff like my a/c. I will definitely use it to do automated things on the future when set other things up. I enjoy the pen when I need it to sign or right notes. I wish I would of waited a few months and bought the S26 Ultra just to have the latest model. But can't complain about this model it has all I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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