Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,650 Reviews)
Rating breakdown 19,650 reviews
5 Stars
16,934
4 Stars
2,121
3 Stars
355
2 Stars
111
1 Star
129
85%of customers recommend this product.
(
794 out of
929)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best Galaxy Yet!
on February 18, 2025
Posted by: AlexL8
[This review was collected as part of a promotion.] The new S25 Ultra is by far the best Galaxy so far, very fast, AI is useful now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great flagship phone for 2025
on February 18, 2025
Posted by: JThrice434
[This review was collected as part of a promotion.] Happy with my purchase of the s25 ultra. The display is top of the line, I couldn't ask for the phone to be any snappier (it loads anything I throw at it with ease,) and the battery life has been all day -- easily.
Now Brief and other AI features are new, while at first I thought it was useful, the brief itself is forgettable at best and at times too "in the way". Maybe they'll get better with some time. Seamless actions across apps is cool for sure, when you remember that its a thing.
Samsung should've kept the S Pen fully featured with Bluetooth connectivity and gesture support. This is my first Galaxy with a stylus coming from multiple Pixel devices, and this seems like a really poor attempt at cost savings or some sort of simplification convenience for Samsung only. Why the downgrade? Just feels bad knowing it's not as good as the prior generation for zero benefit trade to me.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey JThrice434, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage and capabilities of your new device. We have shared a link below to an article to help you with the usage of the redesigned S Pen at your convenience. We have also shared a link to the full device manual that highlights both hand gestures and voice commands you can use as a replacement for some previous S Pen features. We have lastly, shared a link to the Samsung Support Team to answer any questions you may have about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my S25 Ultra!
on February 18, 2025
Posted by: Edus25U
[This review was collected as part of a promotion.] Coming from S23 Ultra, I'm loving the performance, smoothness a new features of my new S25 Ultra! Seamless action across apps and It was super easy to set up my watch 5 pro and my buds pro 2. Camera is awesome and the availability of audio eraser is mind blowing. I'm also loving the now bar, and I'm pretty sure we will have more things added to this feature.
I have been a Samsung S series fan since forever, and One UI it's top level now more than ever!
I have been a Samsung S series fan since forever, and One UI it's top level now more than ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast easy to use and amazing
on February 18, 2025
Posted by: Tomtom
[This review was collected as part of a promotion.] This phone compared to my s22 ultra is so much smoother within apps it's seamless and makes using everything that much easier the new Gemini feature is cool like apples siri and the get brief feature is cool where it tells you what you need to know for that day altogether I'm very happy with this product and would recommend it to anyone that likes android phones 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
FASTER, BRIGHTER, LIGHTER
on February 18, 2025
Posted by: Saatanaomega
[This review was collected as part of a promotion.] Now brief is very helpful, traffic news, weather, all sorts of other things pop up too,
Speed is FAR faster, though the battery is the same it's been optimized to last longer
Speed is FAR faster, though the battery is the same it's been optimized to last longer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra - pretty fancy
on February 18, 2025
Posted by: OGJoker
[This review was collected as part of a promotion.] The new UI is rather nice, the AI aspect is turning out to be neat. Not essential at this point, but that may change depending on future updates/integration. The "Now Brief" feature is pretty useful. It helps me plan my day around meetings and events. I took off an entire star only due to the fact the pen isn't Bluetooth anymore - limiting functionality and "flexing rights" when showing to a non-samsung user. Home Up and Good Lock are proving to greatly improve customization on this phone in particular. I thoroughly enjoy my S25 Ultra and would recommend it to anyone.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey OGJoker, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the Galaxy AI features as a whole, especially with Now Brief. We understand that the updates to the S Pen can take some adjustment time, and we have provided a link to an article to help you integrate the usage in your routine. We have also provided a link to your device manual that will help you integrate voice controls and hand gestures in to your usage as a replacement for some S Pen features. Lastly, we have provided a link to the Samsung Support Team to answer any questions or help you align your new device to your preferences if you wish. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy s25 ultra
on February 18, 2025
Posted by: TheeMonty
[This review was collected as part of a promotion.] It is a very well built phone, excellent screen quality and such, however the low light and night photos aren't the best. The 8k video comes out grainy and the low light photos lack luster. Also would of been nice to have the bluetooth S pen...Otherwise great phone! Definitely can't wait for next year's!
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hi there TheeMonty, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are finding your device to be well built of overall of good quality. We have provided a link to an article to help you with both the redesigned S Pen usage, and the camera features and settings to help you capture the best possible photos and videos in dim lighting. We have also provided a link to the full device manual to help you with hand gestures and voice commands you can use with the device to replace some S Pen functionality. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone! Prior owner of s22 and s23 Ultras
on February 18, 2025
Posted by: Doc4samsung
[This review was collected as part of a promotion.] As a disabled military veteran,I find the accessibility features for vision and hearing on this Samsung phone incredibly valuable. The DEX feature is particularly impressive, allowing me to use the phone like a small computer while lying in bed. It's amazing and provides all the features I need of a small computer, except for gaming, which I don't do at all. The phone's seamless action across apps and the ability to have many apps open simultaneously are fantastic. I do use the RAM boost from memory. The audio eraser feature is pretty cool, especially when dealing with photos or videos for social media. Streaming, especially on YouTube, has been flawless for me.Being able to talk to the phone makes it very easy to use, which isa significant advantage. Overall, for me being a veteran disabled at that, this phone is amazing. I see a lot of friends of mine that are of my age group who don't really care about technology. They just want easy use. But being able to talk to a phone is easy to use lol. 1 am very grateful to Samsung for their excellent products, including my TVs, watch, earbuds, and soon-to-be appliances. I've always used Samsung phones, and they are superior to any other phones I've used. wish the phone still had the Bluetooth stylus, and the charging isn't as fast as I would like it to be.
Value
5
Written by a customer while visiting Samsung US