Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,650 Reviews)
Rating breakdown 19,650 reviews
5 Stars
16,934
4 Stars
2,121
3 Stars
355
2 Stars
111
1 Star
129
85%of customers recommend this product.
(
794 out of
929)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
A Note 9 User's Perspective- Upgrade worth it?
on February 18, 2025
Posted by: JNunez
[This review was collected as part of a promotion.] After rocking the Galaxy Note 9 for years, I finally took the plunge and upgraded to the Galaxy S25 Ultra. It's been a journey. The Note 9 was a fantastic phone in its time, and I was honestly a little hesitant to switch. But the S25 Ultra? It's a whole different beast. The first thing that struck me was the display. Coming from the Note 9, the S25 Ultra's screen is just massive and so much more vibrant. The colors pop, and the detail is incredible. It makes everything from browsing the web to watching videos a truly immersive experience. Then there's the camera. Wow. The Note 9's camera was decent, but the S25 Ultra's system is on another level. The zoom capabilities are insane – I can get crisp, clear shots of things that were just blurry blobs before. I'm actually excited to take pictures again!
Performance-wise, the S25 Ultra is lightning fast. Everything feels snappy and responsive. Apps load instantly, and even demanding games run smoothly. It's a huge leap from the Note 9, which was starting to show its age. Of course, the S Pen is still here, and it feels more precise and responsive, but definitely missing the Note 9 pen Bluetooth features. Battery life is a significant upgrade. I can easily get through a full day without needing to reach for a charger, which was a constant struggle with my aging Note 9. Overall the upgrades in the display, camera, performance, and battery life make it worth the cost.
Performance-wise, the S25 Ultra is lightning fast. Everything feels snappy and responsive. Apps load instantly, and even demanding games run smoothly. It's a huge leap from the Note 9, which was starting to show its age. Of course, the S Pen is still here, and it feels more precise and responsive, but definitely missing the Note 9 pen Bluetooth features. Battery life is a significant upgrade. I can easily get through a full day without needing to reach for a charger, which was a constant struggle with my aging Note 9. Overall the upgrades in the display, camera, performance, and battery life make it worth the cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet!
on February 18, 2025
Posted by: Samsunglove
[This review was collected as part of a promotion.] I got this for my wife's birthday and she loves it! It is a powerhouse for work, school, and everything! The photos are fantastic! This phone is an A+!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features on the S25 ultra are great
on February 18, 2025
Posted by: Oneserver2you
[This review was collected as part of a promotion.] The now brief feature helps me stay on top of my work with my clients, and all AI features help with my documents and clients' paperwork redacted
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 18, 2025
Posted by: Jlovesamsung
[This review was collected as part of a promotion.] The AI is incredible, love the Audio Eraser feature...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I lay hands on.
on February 18, 2025
Posted by: Dre5555
[This review was collected as part of a promotion.] I recently upgraded from an S22, and this phone is significantly better in every aspect, from its exceptional battery life and smooth operating system to its incredible camera. I could go on and on about its features. The Gemini feature is truly life-changing; it allows for engaging conversations and information retrieval on virtually any topic. This phone's capabilities are truly remarkable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, fast, comfortable
on February 18, 2025
Posted by: Neytirin
[This review was collected as part of a promotion.] The phone is fast, lighter than my s24 ultra, more comfortable to hold with the rounded corners and flat sides. The software is great with the integration between bixby and google. I was disappointed they removed the Bluetooth from the s pen, however it was not a deal breaker for me.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hi there Neytirin, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the lighter body, enhanced capabilities, and functionality of your new phone. We have provided a link to an article to assist you directly with the usage of the new S Pen. We have also shared a link to the Samsung Support Team for if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Elegant powerhouse
on February 18, 2025
Posted by: FlyWithKyle
[This review was collected as part of a promotion.] Being a continuous samsung flagship user, this device is totally different to the previous 's' models it's elegant and sleek design somewhat portraits a professional image to its users. Aside from the esthetics of this device, it's power is none like no other, I am able to play call of duty and other high demanding games effortlessly, without any lag. The galaxy s25 Ultra is a keeper, it fulfilled everything I needed in a cellphone, thank you samsung.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey FlyWithKyle, thank you for sharing your thoughts about your Samsung galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the usage and capabilities of your device. We love hearing how much you are enjoying gaming with your new device and that you are not experiencing any difficullty or lag. We have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Clean experience I'm loving it
on February 18, 2025
Posted by: VINTAGE
[This review was collected as part of a promotion.] So right now I have been using this device s25 ultra for last one week continuously and what I have found it is really amazing, smart, sleek, fast
This is my first time trying premium segment of phone from Samsung. I'm definitely impressed i'm still getting to know new features every single day.I shifted from asus rog gaming phone i can clearly feel the difference between os ,It is very refined , cameras quality is premium, very well optimisation, very snappy.
The only feature, which is lacking right now, is the bluetooth on sPen i was really excited to see that feature in person.But unfortunately samsung remove it quite disappointed but let's hope they bring it back
I'VE NO COMPLAINTS AS OF NOW
IT'S A PRETTY GOOD TECH THAT SAMSUNG HAS MADE! WELL DONE
This is my first time trying premium segment of phone from Samsung. I'm definitely impressed i'm still getting to know new features every single day.I shifted from asus rog gaming phone i can clearly feel the difference between os ,It is very refined , cameras quality is premium, very well optimisation, very snappy.
The only feature, which is lacking right now, is the bluetooth on sPen i was really excited to see that feature in person.But unfortunately samsung remove it quite disappointed but let's hope they bring it back
I'VE NO COMPLAINTS AS OF NOW
IT'S A PRETTY GOOD TECH THAT SAMSUNG HAS MADE! WELL DONE
Value
5
Written by a customer while visiting Samsung US