Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(6,048 Reviews)
Rating breakdown 6,048 reviews
5 Stars
5,177
4 Stars
724
3 Stars
98
2 Stars
22
1 Star
27
82%of customers recommend this product.
(
106 out of
130)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great camera and feel
on March 14, 2025
Posted by: Obeddd
[This review was collected as part of a promotion.] Upgraded from the last ultra and I appreciate the design of this phone a bit more. It somehow feels a bit more ergonomic and it's camera and AI features feel upgraded too. Can't wait to fully use its translator capabilities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra 1 month use review
on March 15, 2025
Posted by: Edmo19
[This review was collected as part of a promotion.] I had the S23 Ultra before, not a significant difference here. Getting about the same battery use time, screen is actually niter on HD and less shadow reflective, not a camera expert but feels pretty much the same. IA features seem to be nice but haven't had enough time to mess with all of them. I had a couple apps crashes and I don't remember having that with the S23 don't know if is due to the phone or the app. In general, not a big difference from previous phone, I do like the screen to not be curved anymore, easier to install screen protectors.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Screen is very cheap 1 minor drop and screen crack
on March 15, 2025
Posted by: Anonymous
I bought this about 2 months ago already 2 screens broke. This is by far thw cheapest glass they have used. Very disappointed and I been a galaxy user since the s10
Response from Samsung USBy R&R Team, March 17, 2025
Hello Jose ortiz, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and we would love to help you resolve this frustration. We always recommend protective cases on all devices to help prevent any damage from accidental bumps and drops. We also have screen protectors available to offer additional peace of mind and protection. We have provided a link to Customer Care+ for additional protection to your device in the event of any damage or frustrations. We have provided a linkt o the Samsung Support Team if you have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
New Phone, New features
on March 17, 2025
Posted by: Deucey
[This review was collected as part of a promotion.] The Now Brief is a pretty cool new feature. Its easier toget customized news from that feature.
The A.I. features a bit more hit or miss. The draw feature is sometimes accurate, but it also doesn't do well at reading sentences and creating the drawing.
The speed and resolution on the phone is phenomenal as always. The new notification menu is always cool. App notifications are on the left pull down and phone setting are on the right (Bluetooth, wifi, etc).
The A.I. features a bit more hit or miss. The draw feature is sometimes accurate, but it also doesn't do well at reading sentences and creating the drawing.
The speed and resolution on the phone is phenomenal as always. The new notification menu is always cool. App notifications are on the left pull down and phone setting are on the right (Bluetooth, wifi, etc).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is very nice phone looks are excellant me
on February 8, 2025
Posted by: Child of the Comos
Very versatile for many a pplications. And durable. Including many features.
Written by a customer while visiting Samsung US
Customer Rating
4
All Around
on February 9, 2025
Posted by: Lilmatt6298
I have recently purchased the S25 Ultra and I will absolutely send business there way once again a fantastic phone...
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone.
on February 9, 2025
Posted by: Xxxxx
So far, so good. Like my phone very much. The AI feature helps a lot when searching for various data
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great product love it
on February 16, 2025
Posted by: Abraham
[This review was collected as part of a promotion.] Love it great product and material made in titanium is amazing
Value
5
Written by a customer while visiting Samsung US